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Reviews of IntercityHotel Dresden

IntercityHotel Dresden
Wiener Platz 8, Dresden, SN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 518 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donelle

Traveled with partner
Liked: Amenities
Great central location. Staff excellent at front desk and the young lady from Java in the bar was very efficient. Tea and coffee facilities would be an advantage in the room. We were grateful we got a kettle and cups on request.
Stayed 3 nights in Apr 2024

10/10 Excellent

james, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpfull. Worthwhile being a H honors member.
Stayed 2 nights in Apr 2024
Response from Susann Starke - General Manager on Apr 16, 2024
Thank you for your great review. We are glad that you also enjoyed the benefits of our memebership program HRewards.We hope to see you soon in Dresden!Best regardsSusann Starke - GM & Team

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to train station. Walking distance to everything. Clean. Modern. Nice staff.
Stayed 1 night in Feb 2024
Response from Thank you so much on Mar 4, 2024
Dear guest,we are very pleased that you appreciated the central location, cleanliness and modernity of our hotel. It is particularly pleasing to hear that you had a positive memory of our staff. Your praise is a great motivation for our entire team.We hope to welcome you again soon at the IntercityHotel Dresden.With kind regards,Susann Starke General Manager

8/10 Good

NIALL

Liked: Cleanliness, staff & service
Bar room not inviting.
Stayed 3 nights in Feb 2024
Response from Susann Starke - General Manager on Feb 24, 2024
We are pleased to hear that your overall experience at our IntercityHotel Dresden was satisfactory. Your mention of our bar room gives us a valuable insight. Our aim is to create a welcoming and comfortable environment for all our guests. We'll continue striving to improve all aspects of our service and environment. Thank you once again for your feedback.Kind regards,Susann Starke - General Manager - & TEAM

8/10 Good

ELENA

Close to train statin and old city area
Stayed 4 nights in Jan 2024
Response from Susann Starke - General Manager on Feb 5, 2024
It's great to hear that you appreciated our convenient location, close to the train station and the old city area. We hope to have the pleasure of welcoming you back soon.Kind regards,Susann Starke - General Manager - & TEAM

10/10 Excellent

Angela, Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent location with friendly, helpful staff!
Stayed 1 night in Jan 2024
Response from Please visit us again on Jan 10, 2024
Thank you for your feedback about your recent stay at IntercityHotel Dresden. We're glad that you found the location to be excellent, our staff to be friendly and helpful, the cleanliness and condition of the building to be satisfactory, and the amenities to be comfortable. At IntercityHotel Dresden, we strive to provide a pleasant and convenient stay for all of our guests. We look forward to welcoming you back soon.Sincerely,Susann Starke General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station.
Very close to the central station with very nice facilities and close to shopping and restaurants. Staff is very friendly and helpful and always have a smile for you. Beds are comfy but kinda low to the floor. Plenty of hot water for the shower. I would stay again.
Stayed 3 nights in Dec 2023
Response from Susann Starke - General Manager on Jan 19, 2024
Thank you so much for your kind and positive review. We are delighted to hear that you found our facilities pleasant, the staff friendly and helpful, and that the beds were comfortable. We appreciate your feedback regarding the height of our beds. Your kind words are appreciated and we look forward to welcoming you back in the future.Best regards Susann Starke -GM- & TEAM

4/10 Poor

Chiaki

Stayed 2 nights in Jan 2024
Response from Susann Starke - General Manager on Jan 19, 2024
Thank you for taking the time to share your feedback about your stay with us. We are delighted that you rated your experience at the IntercityHotel Dresden as "ok". We strive to provide our guests with a comfortable and memorable experience and we are pleased that we were able to do this for you. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Thank you again for sharing your feedback with us.Sincerely,Susann Starke General Manager

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great. accessible to dining, parking and shopping. Staff were helpful.
Stayed 3 nights in Dec 2023
Response from Susann Starke - General Manager on Jan 19, 2024
Thank you for your kind words about the great location and helpful staff at IntercityHotel Dresden! We look forward to welcoming you back soon!Sincerely,Susann Starke General Manager

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Nice hotel, smart, clean and comfy. Perfectly located if travelling by train, right outside the station. Also just a 15-20 min walk in to the old town and river.
Stayed 3 nights in Dec 2023
Response from Thank you so much on Jan 8, 2024
Thank you so much Dave! Great to reasd that you were sadisfied with all amenities and our services. Your review is a great motivation for the team. We wish you all the best for 2024 and we hope to welcome you again this year in Dresden.Kind regardsSusann Starke - GM - & TEAM

8/10 Good

ALEJANDRO

Stayed 2 nights in Nov 2023
Response from Please visit us again on Jan 8, 2024
Thank you for taking the time to review your stay in our house. We are pleased that you felt comfortable and wish you all the best for 2024. Until then, best regards Susann Starke -GM- & TEAM

10/10 Excellent

Hsiu Feng

Stayed 3 nights in Dec 2023
Response from Please visit us again on Jan 8, 2024
Thank you so much - 100%, wow!It is nice to read that we were able to fully convince you of our product and services. Come back soon - we look forward to seeing you! Best wishesSusann Starke -GM- & TEAM

10/10 Excellent

Alphonsus

Stayed 3 nights in Dec 2023
Response from Susann Starke - General Manager on Jan 19, 2024
Thank you for your review and for taking the time to share your experience with us. We are delighted that you enjoyed your stay at IntercityHotel Dresden. It is our goal to make our guest's experience as comfortable and enjoyable as possible. We look forward to welcoming you again in the future.Kind regardsSusann Starke - General Manager -& TEAM

10/10 Excellent

Jenny

Stayed 1 night in Dec 2023
Response from Thank you - great :-) on Jan 8, 2024
Thank you for taking the time to give us your feedback. We are very pleased that you were able to take advantage of the convenient location of our IntercityHotel Dresden and enjoy the helpful staff, cleanliness, condition and amenities we offer. It is always nice to hear positive feedback from our guests and we look forward to welcoming you back soon.Best regards Susann Starke -GM- & TEAM

10/10 Excellent

Mariko

Stayed 2 nights in Dec 2023
Response from Susann Starke - General Manager on Dec 20, 2023
It's wonderful to hear that your experience at our IntercityHotel Dresden was a great one.We look forward to welcoming you back for another delightful stay with us.Kind regards,Susann Starke - General Manager -& TEAM

10/10 Excellent

Bryan

Stayed 7 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 20, 2023
We're pleased to learn that your stay with us at IntercityHotel Dresden was satisfactory. Ensuring the comfort and satisfaction of our guests is always our top priority. We are glad we could meet your expectations.Your brief and positive feedback is greatly appreciated. We look forward to welcoming you back in the near future.Best regards,Susann Starke -GM- & TEAM

8/10 Good

Dr. Wolfgang

Stayed 1 night in Dec 2023
Response from Susann Starke - General Manager on Dec 8, 2023
Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt im IntercityHotel Dresden genossen haben. Ihr positives Feedback ist eine schöne Bestätigung für unser Engagement, unseren Gästen stets den bestmöglichen Service zu bieten.Wir hoffen, Sie bei Ihrem nächsten Besuch in Dresden wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen,Susann Starke Direktorin

8/10 Good

David

Stayed 2 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager

10/10 Excellent

Yuji

Stayed 4 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and the location of this hotel is amazing.
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
It's quite delightful to hear your positive remarks regarding our dedicated staff and strategic location. At IntercityHotel Dresden, it's always our aim to provide a pleasant stay for our valued guests. Your recognition is very encouraging and serves as a great motivation for our team. We look forward to welcoming you back for another wonderful experience.Sincerely,Susann Starke General Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible. There was an issue with a 2nd room I had booked and they were amazing in resolving, esp Mrs. Blanik!
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
Your kind words about our staff, particularly Mrs. Blanik, have certainly brightened our day. It is our utmost priority to ensure that all matters concerning our guests are resolved promptly and efficiently. We are delighted to hear that our team was able to assist you with the issue regarding your second room.It is a pleasure to hear that our staff left such a positive impression on you. At IntercityHotel Dresden, we strive to provide our guests with an exceptional experience through the dedication and professionalism of our team.We look forward to welcoming you back to our hotel in the near future.Sincerely,Susann Starke General Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient from the station. Very modern hotel, with decent size rooms, very clean. Took about 15 mins to check in due to system issues but the staff were trying their best. Would stay again!
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
Your commendation is highly appreciated. It is pleasing to hear that you found our hotel's location to be convenient and our rooms to be up to your satisfaction. Our team always aims to maintain our modern facilities at a high level of cleanliness. We regret any inconvenience caused during your check-in due to system issues. We're grateful for your patience as our staff worked to resolve the issue. Your willingness to stay with us again is a great compliment and we'd be delighted to welcome you back in the future.Best regardsSusann Starke -GM- & TEAM

10/10 Excellent

Jean Ee Tiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - Next to the Dresden hauptbahnhof and Tram stops. Shopping areas is just a minute walk.
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
We are delighted to hear that you found our location convenient and close to key amenities. Indeed, being situated next to Dresden Hauptbahnhof and Tram stops, as well as shopping areas, is a feature that our guests appreciate. It's heartening to know that you enjoyed this aspect of your stay at IntercityHotel Dresden.We look forward to welcoming you back soon for another pleasant stay.Best regards, Susann Starke -GM- & TEAM

10/10 Excellent

Kit Onn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shops and eateries. Very near Dresden Central Station. Staff is very helpful. Reliable Internet access.
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
Your positive comments regarding your recent stay at IntercityHotel Dresden are much appreciated. It is delightful to learn that our strategic location and the helpfulness of our staff contributed to a pleasant experience for you. We are also pleased to know that the internet service we provide met your expectations, as we understand the importance of staying connected in this digital age. We look forward to welcoming you back at IntercityHotel Dresden in the future.Sincerely,Susann Starke General Manager

10/10 Excellent

Zhichao

Stayed 5 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super clean and comfortable. Love the location.
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on Nov 23, 2023
Your kind words about the cleanliness and comfort at IntercityHotel Dresden have truly brightened our day. We are also pleased to hear that our location met your expectations. We continually strive to provide our guests with an experience that is both enjoyable and memorable.Looking forward to welcoming you back in the near future.Sincerely,Susann Starke General Manager

10/10 Excellent

STEFANOS ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, i was very happy to stay in a walkable distance from the city centre and the various shops and eateries. The neighborhood is vibrant with several nearby options. Dresden is very beautiful and cosmopolitan, too. Good choice and excellent service.
Stayed 4 nights in Nov 2023
Response from Susann Starke - General Manager on Nov 23, 2023
It is heartening to read your positive feedback about our cleanliness and location. At IntercityHotel Dresden, we pride ourselves on maintaining high standards of cleanliness and convenience for our guests. Your comments affirm our commitment to this.Being situated close to the Dresden central train station is indeed a great advantage that we offer to our guests, allowing them easy access to the city's attractions. We genuinely appreciate your time in sharing these kind words and look forward to welcoming you back on your next visit.Sincerely,Susann Starke General Manager

10/10 Excellent

Enoch

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean hotel
Excellent hotel. Very clean and wonderful located—just one minute from Dresden central train station.
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on Nov 23, 2023
It is heartening to read your positive feedback about our cleanliness and location. At IntercityHotel Dresden, we pride ourselves on maintaining high standards of cleanliness and convenience for our guests. Your comments affirm our commitment to this.Being situated close to the Dresden central train station is indeed a great advantage that we offer to our guests, allowing them easy access to the city's attractions. We genuinely appreciate your time in sharing these kind words and look forward to welcoming you back on your next visit.Sincerely,Susann Starke General Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient location
Hotel is clean, simple, conveniently located.
Stayed 7 nights in Nov 2023
Response from Susann Starke - General Manager on Nov 23, 2023
It's delightful to hear that you found our hotel clean and convenient. We always aim to provide an ideal experience in terms of location and cleanliness. Your feedback serves as an affirmation of the efforts we put in to provide the best stay for our guests.We hope to welcome you back to IntercityHotel Dresden in the future.Best regardsSusann Starke -GM- & TEAM

8/10 Good

Jane

Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager

10/10 Excellent

Lyndel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on Nov 23, 2023
Your words are truly rewarding and it gives us immense pleasure to know that you appreciated our cleanliness, facilities, staff service and amenities. It is our continuous endeavour to provide our guests with the best services and facilities, thereby ensuring a comfortable stay.Your positive comments are highly encouraging and will motivate us to strive for higher standards of service. We are glad to have been able to meet your expectations and look forward to the opportunity to serve you again.Sincerely,Susann Starke General Manager

10/10 Excellent

YUFENG

Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on Dec 8, 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two-Day Business Trip to Dresden
Stayed 2 nights in Oct 2023
Response from Thank you so much on Nov 4, 2023
Thank you for leaving us such a wonderful review! We are glad to hear that you enjoyed your stay with us. At IntercityHotel Dresden, we strive to provide a positive and comfortable experience for all our guests. We look forward to welcoming you back to our hotel in the future.Best regards Susann Starke -GM- & TEAM

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff comfortable rooms
Stayed 1 night in Oct 2023
Response from Thank you so much on Nov 4, 2023
Dear Guest,Your wonderful remarks about the prime location of our IntercityHotel Dresden, the friendliness of our staff, and the comfort of our rooms are greatly appreciated. It's gratifying to know that our efforts to create a pleasant atmosphere have resonated with you. We strive to provide exceptional experiences for our guests and your positive review encourages us to continue this endeavor. We hope to have the pleasure of welcoming you back in the future.Best regards, Susann Starke -GM- & TEAM

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and affordable option for Dresden. Staff were superb and check in was easy.
Stayed 1 night in Oct 2023
Response from Thanks a lot :-) on Nov 4, 2023
Dear guest,Your warm words are greatly appreciated. It's wonderful to know that you found our hotel to be a nice and affordable option in Dresden. We are glad that our staff and the check-in process met your expectations.Your positive experience is a testament to our commitment to providing our guests with top-notch service and comfort. We hope to welcome you back to IntercityHotel Dresden soon.Best regards, Susann Starke -GM- & TEAM

10/10 Excellent

Birthe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Herzlichen Dank on Oct 17, 2023
Liebe Birthe,herzlichen Dank für die tolle Bewertung - 10 von 10, eine top Motivation für das Team! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und wenn wir Sie bald wieder im schönen Dresden begrüßen dürfen. Bis dahin alles Gute und viele GrüßeSusann Starke -GM- & TEAM

10/10 Excellent

Seong Jin

Stayed 2 nights in Oct 2023
Response from Thank you so much on Oct 17, 2023
10 of 10 - great! Thank you so much. Your review is a high motivation for me and my team. We are looking forward to welcoming you in our IntercityHotel Dresden again. Kind regardsSusann Starke - GM- & TEAM

8/10 Good

Claes

Stayed 3 nights in Oct 2023
Response from Thank you so much on Oct 17, 2023
Dear guest, thank you so much for taking the time to review your stay. We're glad you enjoyed your stay in our house. We look forward to welcoming you back to the IntercityHotel Dresden soon. Kind regardsSusann Starke -GM- & TEAM

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable and the shower worked well. We liked the location as we were able to easily walk or catch public transport.
Stayed 2 nights in Oct 2023
Response from Susann Starke - General Manager on Oct 10, 2023
It's wonderful to know that you enjoyed your stay at IntercityHotel Dresden. Our location, indeed, is one of the aspects we are very proud of. We strive to ensure that our guests can easily explore the city.Your kind comments on our comfortable beds and well-functioning showers are much appreciated. We aim to provide comfort and convenience for our guests. We look forward to welcoming you back to our hotel in the near future for another pleasant stay.Sincerely,Susann Starke General Manager

10/10 Excellent

kaoru

Stayed 1 night in Oct 2023
Response from Susann Starke - General Manager on Oct 6, 2023
It's delightful to know that you had a perfect stay at IntercityHotel Dresden. Your satisfaction is our number one priority, and it warms our hearts to know we achieved that during your visit. We look forward to offering you the same excellent experience on your next stay.Best regards,Susann Starke -GM- & TEAM

8/10 Good

Pinguang

Stayed 1 night in Oct 2023
Response from Susann Starke - General Manager on Oct 6, 2023
It is heartening to hear that you had a good stay at the IntercityHotel Dresden. Our team is dedicated to providing top-notch service and a comfortable environment. Your positive feedback validates our effort in that direction.We hope to have the pleasure of welcoming you back in the future.Sincerely,Susann Starke General Manager

8/10 Good

KIYOSHI

Stayed 1 night in Sep 2023
Response from Susann Starke on Sep 22, 2023
Dear Guest,It's delightful to hear that your stay at IntercityHotel Dresden was enjoyable. We strive to provide our guests with an experience that's as comfortable and satisfying as possible. Your commendation motivates us to continue raising the bar.We're looking forward to welcoming you back in the near future.Kind regards,Susann Starke - General Manager - & TEAM

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Susann Starke on Sep 15, 2023
Lieber Gast,Es freut uns sehr zu hören, dass Ihr Aufenthalt im IntercityHotel Dresden Ihren Erwartungen entsprochen hat. Ihre Zufriedenheit ist unser oberstes Ziel und wir freuen uns sehr, dass wir Ihnen einen angenehmen Aufenthalt bieten konnten. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt begrüßen zu dürfen. Mit freundlichen Grüßen, Susann Starke -GM- & TEAM

10/10 Excellent

Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The most important part was that Intercity hotel was close to the train station and the historical part of beautiful city of Dresden and restaurant and shopping Centers . The hotel price was right but we didn’t have the breakfast option because we thought it’s expensive.
Stayed 3 nights in Aug 2023
Response from Thank you so much - See you soon again on Aug 31, 2023
Dear Guest,It is delightful to read your positive remarks about your stay at IntercityHotel Dresden. We're pleased you found our location convenient, being close to the train station and the historical part of Dresden. It's always a pleasure to know that our guests enjoyed exploring the beautiful city and the nearby shopping centers.Regarding the breakfast option, we understand and respect your opinion. Our team always strives to offer a variety of choices to cater to different guest preferences. We appreciate your feedback as it helps us understand our guest's perspective better.Once again, thank you for choosing IntercityHotel Dresden and we look forward to welcoming you back on your next visit to Dresden.Best regards, Susann Starke -GM- & TEAM

6/10 Okay

laura

Stayed 2 nights in Aug 2023
Response from Susann Starke on Sep 15, 2023
Lieber Gast,Es freut uns sehr zu hören, dass Ihr Aufenthalt im IntercityHotel Dresden Ihren Erwartungen entsprochen hat. Ihre Zufriedenheit ist unser oberstes Ziel und wir freuen uns sehr, dass wir Ihnen einen angenehmen Aufenthalt bieten konnten. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt begrüßen zu dürfen. Mit freundlichen Grüßen, Susann Starke -GM- & TEAM

10/10 Excellent

Heidi

Stayed 4 nights in Aug 2023
Response from Susann Starke (Direktorin) on Aug 25, 2023
Lieber Gast,Wir freuen uns sehr über Ihr positives Feedback zu Ihrem Aufenthalt im IntercityHotel Dresden. Es ist schön zu wissen, dass wir Ihnen ein außergewöhnliches Erlebnis bieten konnten.Ihre Zufriedenheit hat für uns oberste Priorität, und es ist wirklich schön zu wissen, dass wir Ihre Erwartungen übertroffen haben. Wir hoffen, Sie in naher Zukunft für einen weiteren perfekten Aufenthalt wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Susann Starke -GM- & TEAM

10/10 Excellent

Ken

Stayed 2 nights in Aug 2023
Response from Susann Starke (Direktorin) on Aug 25, 2023
Dear Guest,We are delighted to hear your positive feedback regarding your stay at IntercityHotel Dresden. It's wonderful to know that we were able to provide you with an exceptional experience.Your satisfaction is our utmost priority, and it's indeed rewarding to know that we exceeded your expectations. We hope to welcome you back in the near future, for another perfect stay.Best regards,Susann Starke -GM- & TEAM

10/10 Excellent

Vencislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Susann Starke - General Manager on Aug 16, 2023
We're thrilled to hear that you enjoyed your stay at IntercityHotel Dresden. It is always rewarding to know that our guests have a wonderful experience with us. We look forward to welcoming you back on your next visit. Best regards, Susann Starke -GM- & TEAM

10/10 Excellent

Cindy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked how close it is to the train station and how clean it was. And it has air conditioning!
Stayed 2 nights in Aug 2023
Response from Susann Starke - General Manager on Aug 11, 2023
Your feedback about your recent stay at IntercityHotel Dresden is greatly appreciated. It's delightful to hear that you enjoyed the convenience of our location near the train station. We understand how essential this is for our guests who are traveling.We also take pride in maintaining a clean environment throughout the hotel, so your recognition of our efforts is very encouraging. Moreover, we're glad to hear that you appreciated the air conditioning in your room, as we always strive to ensure our guests' comfort.We hope to have the pleasure of welcoming you back in the near future.Kind regards,Susann Starke - General Manager -& TEAM

8/10 Good

Yurii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. We liked it.
Stayed 3 nights in Jul 2023
Response from Susann Starke - General Manager on Aug 11, 2023
It's immensely pleasing to hear that you had a pleasant stay at our hotel. Cleanliness, building condition, and amenities are indeed vital aspects of our service, and I'm delighted that you found them to your liking. Additionally, I'm glad to know you appreciated our staff and their service. They are committed to ensuring that all our guests have an enjoyable and comfortable stay.Once again, thank you for your kind words. We look forward to welcoming you back on your next visit.Sincerely,Susan StarkeGeneral Manager