Dresden in Dsec
Posted Jan 4, 2017
Very friendly hotel staff, all the way to the porter. Got upgraded, that was nice, too;)
Location of the hotel is perfect for a visit to the Zwinger, Frauenkirche and the Residenzschloss.
Overall well worth a visit.
The only downside: the mattress needed replacing ! It was old and worn out.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
it was our pleasure to have been able to welcome you at our hotel. We are very sorry to learn that you were not satisfied with the mattress in your room. We gladly would have offered you to change the room or would have provided you with additional blankets according to your wishes. Please accept our apology for the inconveniences caused. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden.