Ratings based on 573 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Location, location!

Posted Aug 14, 2016
This hotel could not be better situated for a visit to Dresden. It was within walking distance to everything. We had a room overlooking the square which was just perfect. Valet parking was included in my room rate which was a great convenience. The only complaint I have is the wifi was really bad. Otherwise, great experience.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear guest, it was our pleasure to have been able to welcome you at our hotel. We read your comment and thank you for your constructive criticism which gives us the chance to further improve our service. We are very sorry to learn that you were not satisfied with the WiFi offered. Your suggestions are greatly appreciated and have been already forwarded to the appropriate departments. We would like to inform you, that Steigenberger is already discussing improvements with the supplier. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards, Heidrun Waschhausen General Manager
5 out of 5
by A verified traveler

HOTEL CENTRALISSIMO MASSIMA CORTESIA PULITISSIMO

Posted Aug 10, 2016
Pros: TUTTO VERAMENTE MOLTO BUONO, MOLTO PULITO RECEPTION MOLTO AEFFICENTE E VELOCE MI SONO TROVATO MOLTOBENE SIA IO CHE MIA MOGLIE, TUTTO E' PERETTO ANCHE
Location: IN MASSIMO CENTRO NELLA PIAZZA PRINCIPALE , VICINISSIMO A OGNI SERVIZIO, PIENODI RISTORANTI OVUNQUE, IO LO CONSIGLIO VIVAMETE, NON RESTERETE DELUSI AN
FAVOLOSO E PULITO, IN PIENO CENTRO NON POTETE SBAGIAR E, TANTI RISTORANTI INTORNO,
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
Dear guest, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager
4 out of 5
by A verified traveler from Bochum

Dreden bei 29 Grad Celsius

Posted Aug 9, 2016
Pros: Die Eingangshalle und der Blick vom Zimmer in den Innenhof.
Cons: Das Frühstück halte ich für überteuert. Kann man deshalb auch abwählen, obwohl es schöner wäre daran teilzunehmen. 2 x 25,-- Euro ist einfach zu viel.
Location: Direkt gegenüber der Frauenkirche.
Da die Zeit nur kurz bemessen war, konnte ich mich nur im Radius von 1 km um das Hotel bewegen. Dabei habe ich aber die wichtigsten Plätze der Altstadt gesehen.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Sehr geehrter Herr Winfried, vielen Dank für Ihren Besuch in unserem Haus und für Ihre Bewertung. Wir haben uns sehr gefreut, dass Sie sich bei uns wohlgefühlt haben. Umso mehr bedauern wir, dass Sie unser umfangreiches Frühstücksbuffet nicht überzeugt hat. Wir bieten auch ein kontinentales Frühstück an für 13 € pro Person und Tag - vielleicht ist das für Ihren nächsten Besuch eine Alternative? Wir würden uns sehr freuen, Sie demnächst wieder in unserem Haus willkommen heißen zu dürfen. Mit herzlichen Grüßen Heidrun Waschhausen General Manager
5 out of 5
by A verified traveler from Israel

Beautiful hotel in the best location

Posted Jul 30, 2016
The hotel is perfect. It is licated in the Neumart, walking distance from all attractions. We were upgraded to a beautiful room overlooking the square. Breakfast was great but expensive - there are cafes close by where the cost is about half. Dinner was fabulous - great food and sitting on the terrace was unbeatable.
Comment from Hotel Management
Aug 1, 2016 by General Manager, Hotel Management
Dear Mrs. Jean, it is great to learn that you had an excellent stay with us. Thank you for taking the time to review our hotel. With deep regret we learned, that our sumptuous breakfast buffet did not meet your expectations. We also offer a continental breakfast for 13 € per person and day - maybe this could be an alternative for your next visit? We hope you will come back and visit us soon again. Best regards Heidrun Waschhausen General Manager
5 out of 5
by A verified traveler

Traumhaftes Hotel in bester Lage

Posted Jul 26, 2016
Pros: alles
Cons: Nein
Location: Direkt im Zentrum von Dresden, die Sehenswürdigkeiten sind zu Fuß erreichbar
Das Steigenberger Hotel in Dresden ist hervorragend. Es gibt keine Kritikpunkte.
Comment from Hotel Management
by General Manager, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihren Besuch in unserem Haus und für Ihre Bewertung. Wir haben uns sehr gefreut, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie demnächst wieder im Steigenberger Hotel de Saxe begrüßen zu dürfen. Mit herzlichen Grüßen Heidrun Waschhausen General Manager
5 out of 5
by A verified traveler from Atlanta

Wonderful location and hotel

Posted Jul 23, 2016
Everyone and everything about the Steigenberger is excellent.
Comment from Hotel Management
Jul 25, 2016 by General Manager, Hotel Management
Dear Mr. Todd, thank you for your visit in our hotel and for your review. We are happy to learn that you enjoyed your stay with us and hope to welcome you soon again. Best regards Heidrun Waschhausen General Manager
4 out of 5
by A verified traveler

Top Stadthotel

Posted Jul 19, 2016
Pros: Lage, Frühstück,
Location: Frauenkirche, Zwinger, Sammlungen, Elbe etc. in unmittelbarer Nähe.
Super zentral gelegen, Frühstücksterrasse mit Blick auf den Neumarkt. Zimmer war geräumig. Gutes Frühstücksbuffet.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihren Besuch in unserem Haus und für Ihre Bewertung. Wir haben uns sehr gefreut, dass Sie Ihren Aufenthalt bei uns genossen haben. Gern begrüßen wir Sie wieder im Steigenberger Hotel de Saxe. Mit herzlichen Grüßen Heidrun Waschhausen General Manager
5 out of 5
by A verified traveler

liegt absolut Zentral, so das man kein Pkw benötig

Posted Jul 16, 2016
Sehr angenehm , tolles Frühstück, mit 25€ nicht billig aber das sollte man sich einmal gönnen. Freundlich und zuvorkommendes Personal
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihren Besuch in unserem Haus und für Ihre Bewertung. Wir haben uns sehr gefreut, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie demnächst wieder im Steigenberger Hotel de Saxe begrüßen zu dürfen. Mit herzlichen Grüßen Heidrun Waschhausen General Manager
5 out of 5
by A verified traveler from 東京

旧市街のど真ん中に位置するホテル

Posted Jul 9, 2016
Pros: スタッフがテキパキしていて感じ良かった。朝食がおいしかった。主要観光スポットに行くのに大変便利であった。
Cons: ホテルエントランスの左隣に化粧品屋さんがあり、気にならない人も居るかもしれませんが、小生には香水類の匂いが強過ぎました。
Location: フラウエン教会、レジデンツ、君主の行列、大聖堂等々、ほとんどの所へ1~5分で行ける。
ドレスデンの旧市街広場に面して建つシュタインゲンベルガーホテルは格式あるだけでなく、どこに行くにも便利であった。宿泊している方々もそれらしい人が多かった。
Comment from Hotel Management
Jul 12, 2016 by Manager, Hotel Management
Dear Mr. リチャード, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager
4 out of 5
by A verified traveler

旧市街の真ん中で、どこに行くにも便利

Posted Jul 5, 2016
フラウエン教会のすぐ前で、ゼンパーオーパーにも歩いてすぐ。ホテル自体もとてもよかったです。気になる点を二つ。小さいタオルがない。ホテルのロビーが、どうなってるのか、ロビーの椅子に座ってのんびりできるのかどうか、座れば何かお金を出して飲まなければならないのか、よくわからないような設えだった。その点以外はとても満足でした。
Comment from Hotel Management
Jul 7, 2016 by General Manager, Hotel Management
Dear Mr. シャルママ, it was our pleasure to have been able to welcome you at our hotel. We read your comment and thank you for your constructive criticism which gives us the chance to further improve our service. We are very sorry to learn that you missed a small towel in your bathroom. Our housekeeper gladly would have brought you one to your room. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Sincerely yours, Heidrun Waschhausen General Manager