Had to call room service just to have the temperature of the room to be raised beyond a certain point. I didn't bother to do so when you I woke up at 3 am and was cold.
Comment from Hotel Management
Jan 18, 2017 by Benoit Salem, Hotel Management
Thank you for taking the time to share your experience.
We regret that your stay was not up to your liking.
In every room there is a control dial that gives our guests the possibility to control the temperature of the room, between 19C and 23C. The intervention of the front desk is only required in order to set the room temperature beyond those parameters.
Hopefully we shall be able to welcome you at a future stay at our hotel.