“Upon arrival, my guests and I were told that our rooms were not ready. We waited in the lobby for about an hour. During that time, two men walked up to the front desk and were given rooms immediately.
After noticing how quickly they received their rooms, we returned to the Front Desk Attendant to inquire about the status of our rooms. We were then informed that our rooms were ready. The attendant had been aware that we were sitting in the lobby waiting the entire time but failed to notify us……
“Upon arrival, my guests and I were told that our rooms were not ready. We waited in the lobby for about an hour. During that time, two men walked up to the front desk and were given rooms immediately.
After noticing how quickly they received their rooms, we returned to the Front Desk Attendant to inquire about the status of our rooms. We were then informed that our rooms were ready. The attendant had been aware that we were sitting in the lobby waiting the entire time but failed to notify us……
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