Convenient and clean hotel
Posted Oct 10, 2016 on Hotels
Everything about this motel is great especially with regard to friendliness of staff, comfort, and cleanliness. The free breakfast is a big bonus that people look for....BUT the hot food quality left much to be desired. I understand this is not the staff's fault, but instead it's the policies and supplies the franchise provides. Having stayed at many similar motels, I can assure you that serving inedible "scrambled egg crumbs" and tasteless waffle batter (to prepare waffles) is what people remember during their stay as Business 101 reminds us that people tend to remember the negative experiences, and those experiences are not conducive to gaining return customers. It would be almost better not to have the poorer quality hot foods and instead enhance the breakfast selections with more cereals, fruit salads, and other non-heated selections which would be far more appealing to most people. It seems silly to offer poorer quality hot foods while the staff embarrassingly watches as guests taste those items, make faces in disgust, and then just toss them in the trash. We felt sorry for the staff who seem to take pride in their efforts to prepare the food but are limited by substandard supplies and ingredients. This small change has the potential of really knocking ratings up by one star and is only meant to be helpful, constructive criticism.