Ratings based on 468 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

This is a real 5 star

Posted Mar 7, 2017
Everything was amazing.Location,hotel staff,service etc...this is a real 5 star hotel
Comment from Hotel Management
Mar 18, 2017 by Timur Ilgaz, Hotel Management
Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for giving us a perfect rating following your stay. We greatly appreciate receiving your kind comments regarding our excellent location, excellent services of our colleagues and the hotel itself. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Feb 23, 2017
Pros: Everything was of the highest quality and standards.
Cons: Nothing that springs to mind
Location: Great location and neighbourhood, With all the top attraction Dubai has to offer a short ride on the frequent, clean and inexpensive metro.
Second visit to this hotel, only issue last time was Wi Fi Which was expensive and only available in certain areas for free. This seems to have been sorted now with free Wi Fi being seemingly available free of charge throughout the hotel like it should be.
Comment from Hotel Management
Mar 18, 2017 by Timur Ilgaz, Hotel Management
Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and sharing your kind feedback following your stay with us. We are delighted that you have chosen our hotel as your preferred place of stay on your revisit. We appreciate receiving your comment about our good location and its convenience. We are also glad that you were satisfied with the other services offered by the hotel. We are looking forward to welcoming you back in the very near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Very good services We very much appreciate the comfort n services as well as cooperation given to us by Mr.Umair Altaf assistant director of front office
Comment from Hotel Management
Feb 14, 2017 by Al Ghurair Rayhaan by Rotana, Hotel Management
Dear Valued Guest, Thank you for choosing our hotel and for giving us a perfect rating. We are happy that you appreciate the comfort and our services in the hotel. We will for sure pass on your message to our colleague Mr. Umair Altaf who will be glad receiving the same. We hope to seeing you back soon. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from A.M

Nice hotel inside the Mall

Posted Feb 4, 2017
The hotel is very good . Avoid the rush hour time morning at 6 - 10:30 am afternoon 5 - 7:30 pm. over all the Hotel in very good.
Comment from Hotel Management
Feb 14, 2017 by Al Ghurair Rayhaan by Rotana, Hotel Management
Dear Valued Guest, Thank you for your positive comment. We greatly appreciate receiving the same. We are looking forward to welcoming you back soon. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana
4 out of 5
Recommended
for Everyone
by A verified traveler from ALkuwari

Posted Jan 13, 2017
The hotel is clean and close to the city center and not far from the airport and located in a shopping mall
3 out of 5
by A verified traveler

Convenient location for shopping

Posted Dec 9, 2016 on Hotels
Good hotel. Also friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Lovely hotel, good service

Posted Nov 30, 2016
Excellent location if you are staying in Deira (old Dubai), very close to transport/ metro and convenient as adjacent to a mall. Rooms/bathrooms of a high standard, comfy bed. Breakfast good, lots of choice. Staff helpful. Misunderstanding with hotel transfer (they didn't turn up initially) but staff dealt with it well. Free shuttle to the beach park provided. Pool area and gym nice to use. Would definitely stay again and recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

All what you need

Posted Nov 30, 2016
Pros: Satisfying.
Cons: FREE WIFI IN THE ROOMS.
Location: A good location in a city like Dubai.
Nice, elegant, clean , hotel. professional staff.Very comfortable room. The hotel is attached to Alghurair shopping center.
4 out of 5
by A verified traveler

Neat Luxury and Friendly Staff

Posted Nov 30, 2016 on Hotels
the room was well placed beyond the bustle of the street and spacious and comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Birthday Treat

Posted Nov 25, 2016
Pros: Location, staff, restaurant.
Cons: Restaurant evening menu selection
Location: Excellent location, taxi service is good and reasonable price. 5 minute walk to the nearest metro station.
This was our first time to Dubai and your hotel and staff made our stay relaxing and welcoming. You even made an unexpected effort to recognise my wife’s birthday and was surprised to find a delicious cake waiting in the room with a card. Once again thank you and look forward to staying with you again.