Ratings based on 418 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from uk

Lovely hotel above mall

Posted Aug 7, 2016
Its close to shops eating places and the metro. Hotel stall overall were great except one!! I would NOT go there is tge summer again because there is NO COLD water. If you happy to have very hot showers its the place for you.
3 out of 5
by A verified traveler from london

Not the best hotel

Posted Aug 4, 2016
Disappointed with the hotel as it is overpriced. Reception staff are not friendly or welcoming. Wouldn't stay here again. I was asked to pay for Internet facilities in the room on top of my room rate.
4 out of 5
by Mohamed

Best price for 5 star

Posted May 24, 2016 on Hotels
Very quick and easy check in and check out, staff Elodie very helpful always very helpful.
Comment from Hotel Management
Jun 1, 2016 by Maric, Hotel Management
Dear Mr. Mohamed, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will for sure let our colleague Elodie know that you are pleased with her service. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai
5 out of 5
by A verified traveler

good hotel

Posted May 20, 2016 on Hotels
Good bathroom and wide bathtube to be used for recovering body. Kind staff. But noizy from next room.
Comment from Hotel Management
Jun 1, 2016 by Maric, Hotel Management
Dear Valued Guest, Thank you for posting a comment following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We have noted your comment on the noise coming from the next room. This will be brought to the attention of the related department to find out permanent solution. We shall look forward to your next visit with us. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana, Dubai
1 out of 5
by A verified traveler from s

good location but no bath tub!!!!!

Posted May 18, 2016
i booked a double room with a big bed and non smoking as I have two small kids...but upon arrival they gave me a twin room which I said was not what I booked and wasn't suitable so the reception staff lied to my face and said that's what I booked so u requester them to give me the room I booked and had paid upfront for.. they then said that bookings are subject to availability which is not on my itinerary they kept lying to me andown my kids were tired waiting for an hour for them to sort things out they then gave us a double room with not bath tub it was a disability room so the sink was very low and I couldn't bathe my kids properlyrics as it was very slippery for them....I'm very dissatisfied will definitely avoid they just care about money not the actual care of people staying there. for the amount of money paid I would have expected a bath tub for my kids it's awful and there was little flies in there in the mornings. yuk
5 out of 5
by Adem from Addisababa

Like it

Posted May 7, 2016 on Hotels
Great hotel with very helpful staff.Thank you marry (front desk),Maireg & maklit from the Resturant for making our stay unforgettable .
Comment from Hotel Management
May 16, 2016 by Maric, Hotel Management
Dear Mr. Adem, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will for sure let our colleagues Mary, Maireg and Meklit know that you are pleased with their services. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai
5 out of 5
by Mr from Singapore

Awesome honeymoon stay!!!

Posted May 4, 2016 on Hotels
Easy n fast check in n out...friendly staffs...easy access to shopping mall...overall was awesome!!!
Comment from Hotel Management
May 16, 2016 by Maric, Hotel Management
Dear Valued Guest, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed your stay with us. We look forward to your future visit with us. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana, Dubai
4 out of 5
by A verified traveler from A.M,CA

Nice place.

Posted Apr 29, 2016
Pros: Good facilities, the breakfast great
Cons: ---
Location: Near the heart of the Market
I am always stay in my business trip in this hotel near the Alguorir mall .
5 out of 5
by A verified traveler from Danville, CA

Posted Apr 28, 2016
Nice hotel, convienent location and pleasant staff!
4 out of 5
by Mr A from Reading UK

Great hotel

Posted Apr 27, 2016 on Hotels
A great hotel close to airport and a vast number of restaurants.
Comment from Hotel Management
May 15, 2016 by Maric, Hotel Management
Dear Valued Guest, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed your stay with us. We look forward to your future visit with us. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana, Dubai