Great location, terrible wi-fi
Posted Oct 10, 2015 on Hotels
This was a business trip (media sector) for two nights. The hotel location was ideal, next to Media city and close the big media agency offices in Knowledge Village and surrounding areas.
The hotel was clean, service very friendly, and I was upgraded to a large three bed apartment.
Breakfast was good, and the use of the gym and pool added to the stay.
My key issue was Wifi. The 'premium' service really was that. £40 for two days, and it didn't work well at all. I was working from my room at times but really struggled to even send emails. Very frustrating, and ridiculously priced.
The hotel lacks any real variety of dining options, and there is no bar area.
Comment from Hotel Management
Dec 26, 2015 by Mark, Hotel Management
Thank you for writing a review in Hotels.com.
We are always glad to hear back the comments of our guests regarding our products and service quality. We are happy to hear that we have met your expectations regarding the cleanliness and spaciousness of our apartments, our facilities, breakfast selections and most of all, our warm services. We regret to hear of the difficulties that you experience with our Internet service and we would like to apologize for the inconvenience caused. Since the time of your last stay, we have implemented several equipment upgrades and we hope that you will not face similar issues during future visits. Right infront of our hotel, is the Dubai Tram which conveniently connects you to Dubai Marina and the walk at the Beach which are major tourist spots with a variety of dining options to choose from.
Thank you for your feedback and for your recommendation to other business travelers. We hope to serve you better on your next visit!