Ratings based on 313 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide Australia

Top location. Work / Office / Shopping / Transport

Posted Feb 13, 2017
Pros: The ratings given above say it all
Cons: What I look for and expect is always delivered to its expected standards.
Location: Perfectly positioned. Transport Shopping Dining and in close proximity to my place of work.
Extremely pleasant staff . . Reception ... Outlets ... House Keeping and a lobby that is never crowded. However on checking my Credit card statement I found that the Hotel has charged me for #7239348843961 . I had changed the booking from 3rd - 5th .. to ..5th -7th Feb: on #7239689163707. I informed Expedia on my return to Adelaide this morning. Expedia informed me that it may have been a system error that did not generate the change. Expedia contacted the Hotel who rejected a request for refund based on no show. It is clearly apparent an error has occurred. Records will show that I have stayed at Centro on many prior occasions and will continue to do so as it is in close proximity to my office. I have extended bookings .. courtesy of Mr : Damir and even requested corporate rates from Walkahead Trading. I would appreciate if you could review the circumstance and effect a suitable recovery . Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good hotel, fair prices

Posted Feb 11, 2017
This was our first stay at the centro Barsha but we would definitely stay again. The staff are excellent and they have a good selection of offers in the restaurant. The only down side is that there is a mosque right outside and the early morning call to prayer means a rude awakening if you have an external room. We asked to be moved and we're moved the next day so no complaints.
Comment from Hotel Management
Feb 12, 2017 by Centro Barsha by Rotana, Hotel Management
Dear Scoobs, I am delighted with the review and that you will definitely stay again with us! Thank you for highlighting our excellent colleagues, as well as the good selection of the food offers we provide at our restaurant. I am sorry for any inconvenience caused regarding the Mosque’s speaker and we are working on a longer term solution and hope to have some resolution shortly. We are looking forward to welcoming you again very soon. Thank you and best regards, David Faull General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

Good central location.

Posted Jan 18, 2017
Comfortable rooms but make sure you get room away from mosque otherwise you'll have early morning alarm. Best rooms in central part of hotel but does mean room doesn't get much natural light. Worth it for decent night sleep. Easy walk to metro, which takes yiu to all main tourist spots. If travelling in small group,take taxi. Generally just as cheap. Staff helpful. Didn't eat in restaurant so can't comment on food. Poolside food OK for snack.
Comment from Hotel Management
Jan 19, 2017 by Centro Barsha by Rotana, Hotel Management
Dear Joan, Thank you for choosing to stay with us and for acknowledging our comfortable rooms, the convenient location, as well as our helpful colleagues. I am sorry for any inconvenience caused regarding the Mosque’s speaker and we are working on a longer term solution and hope to have some resolution shortly. I am however, glad to know that you enjoyed your stay with us. We are looking forward to welcoming you again soon. With best regards, David Faull General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

It's a perfect location

Posted Jan 3, 2017
Pros: Location; comfortable beds; quiet.
Location: Very close to Mall of the Emirates - one of the biggest and main attractions in Dubai. Close to JBR, the Beach, Marina and the Palm.
Centro is a business hotel, so some of the more "luxurious" amenities aren't provided, like a spa and such. So don't stay here if you're looking for a luxury, self spoiling stay. The rooms are clean and quiet. The bed is comfy. The staff are super friendly and helpful. The location is awesome because it's about 10 minutes walking to Mall of the Emirates, saving you a hassle of waiting in the taxi line after a full day of shopping. My only complaint for someone who knows Dubai very well is that the hotel is a bit hard to access by car. Nonetheless, I would stay there again on my next trip! Thank you to the front desk staff for everything!
Comment from Hotel Management
Jan 8, 2017 by centro Barsha by Rotana, Hotel Management
Dear Guest, I am delighted that you had a pleasant stay with us. Thank you for the wonderful review and we are looking forward to welcoming you again soon. With best regards, David Faull General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chester, pa

Nice hotel, close to the metro

Posted Dec 15, 2016
Pleased with the personal in customer servive, the restaurant, the young man at the desk near the gym, and exceptionally pleased with housekeeping. Employee Zahid is a asset to your hotel. Will return again.
Comment from Hotel Management
Dec 15, 2016 by Centro Barsha by Rotana, Hotel Management
Dear Jean, I am really pleased that you enjoyed your stay with us. We will be very happy to welcome you back once again in the near future. With best regards, David Faull General Manager
3 out of 5
by A verified traveler from London

Poor sound proof

Posted Dec 4, 2016
Pros: Staff were great, hard working and polite Parking is free and always a space available Good location Affordable Cons: Bathroom door is a slide door The room is noisy, we heard a lot of noise from our neighbours (if you know what i mean) People talking in the hallway late at nights Bed is uncomfortable, its not good for your back.
Comment from Hotel Management
Dec 7, 2016 by Centro Barsha by Rotana, Hotel Management
Dear Guest, Thank you for acknowledging our hard working and polite colleagues, the free parking, the convenient location, as well as the value for money. I completely understand your frustration and I am sorry that you felt uncomfortable. I have instructed security to increase their patrols so we can ensure volume levels in public areas are controlled wherever possible, also rooms and in particular guests are also monitored to ensure that consideration for others is a key focus. Regarding the bed, I would like to inform you that we are replacing all the mattresses and this process will continue until all rooms have been completed. I am sorry that this was the case during your stay and I hope my actions demonstrate how seriously we take the feedback from our guests. Thank you for staying with us and we do hope to have the opportunity welcoming you again soon. With best regards, David Faull General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great hotel in a good location.

Posted Nov 22, 2016
Pros: The friendly staff and great breakfasts
Location: You can do everything as the metro is only a 5 minute walk.
Very close to the Metro and Emirates Mall. They have a travel agency on the ground floor and you can book all your excursions there without leaving the hotel.
Comment from Hotel Management
Nov 28, 2016 by Centro Barsha by Rotana, Hotel Management
Dear George K, Thank you for choosing to stay with us and for acknowledging our friendly colleagues and great breakfast we provide. I am pleased to know that you had such a positive experience staying with us. We are looking forward to welcoming you again soon. With best regards, David Faull General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from west yorks england

Great hotel with very pleasant staff

Posted Nov 11, 2016
Location: Mrt station sharif d g very near for a good inexpensive way of getting around Dubai only a few stops to the marina one way and Dubai mall the other w.
Booked a one bedroom suite clean and comfortable ,room serviced every day ,large screen TVs in each room with plenty of English channels.nice roof top pool with comfortable sun lounges,very good breakfast buffet with plenty of choice.only fault I found was the kitchenette in the room what is the point of having a microwave when plates and cutlery are not provided,apart from this everything else was fine .hotel very near mall of the emerites and sharif d g station both within a five minute walk.
Comment from Hotel Management
Nov 13, 2016 by Centro Barsha by Rotana, Hotel Management
Dear Becks, Thank you for taking the time to share your experience with us and for acknowledging the convenient hotel location, our comfortable guest rooms as well as the good breakfast variety. Items such as plates and cutlery can be made available on request. We will be happy welcoming you back once again in the near future. Thank you and best regards, David Faull, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great hotal

Posted Nov 9, 2016
Pros: Area great for mix of relaxation andaba sightseeing
Cons: Free WiFi in room
Location: Central location, beaches and touristhe spots close taxi ride/free hotel shuttle bus away. 2 minutes walk to Mall of Emirates
Nice room, great rooftop pool. Bar and restaurant good value. Helpful staff.
Comment from Hotel Management
Nov 10, 2016 by Centro Barsha by Rotana, Hotel Management
Dear Guest, So pleased that you had a great stay with us here at the Centro Barsha! I am delighted you enjoyed the facilities and services we provide and we are looking forward to welcoming you again very soon. With best regards, David Faull General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from QT

Best reasonably priced hotel in Dubai

Posted Nov 6, 2016
Pros: Clean, modern, great staff, good food, nice pool and gym, walking distance from Mall of Emirates... all this for a portion of the price for other comparable hotels. Highly recommended.
Cons: WiFi is free but too slow.. Not a biggie for me, as I have a generous data roaming package, but others might not.
Comment from Hotel Management
Nov 10, 2016 by Centro Barsha by Rotana, Hotel Management
Dear Tamim, Thank you for choosing to stay with us and for finding us the best reasonable priced hotel in Dubai! It was a true pleasure to know that you had a positive experience staying here. We have recently doubled our bandwidth and constantly review the offering to ensure it is the best it can be. We have further plans for upgrade later next year and use our guests’ feedback in order to make these decisions. We value your feedback and I hope that my comments demonstrate this fact. We look forward to seeing you again soon. With best regards, David Faull General Manager