Ratings based on 190 Verified Reviews

3.6 out of 5
83% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

This Hotel was in great location with sports bar.

Posted Aug 10, 2016
Pros: everything.
Cons: nothing much!
Location: supermarket down the street pool and gym and sports bar in lobby area.
My wife and I stayed here is we had a great time. Shuttle service to Dubai mall and beach drop off and pick ups.
Comment from Hotel Management
Aug 22, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are glad to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 4, 2016
The breakfast is overated 40 AED/ person. Other things were as excpected.
Comment from Hotel Management
Aug 22, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are glad to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2016
The location is accessible. The staff are accomodating.
Comment from Hotel Management
Aug 22, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are glad to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Excellent value for money

Posted Jul 27, 2016
Pros: Staff. Interacted with reception, bell boys and housekeeping staff multiple times. Most polite hotel staff I've ever interacted with.
Location: This hotel sits between two metro stations. If you don't mind walking for 15-20 mins, it's in the perfect location.
I stayed here with a friend for 5 nights. We checked in late, around 9pm, which was not an issue. It was quiet so check-in was really easy and quick. We were initially given a room on the first floor with a window but no outside view. I had read that sleep could be disrupted in first-floor rooms due to music from the bar downstairs. So we asked for a room switch next morning and went out. By the time we got back in the afternoon, there was a room made ready for us on the sixth floor, and it was great! Had a very pleasant stay at this hotel. Cafe in the lounge is great for light breakfast (coffee, croissants etc). The roof swimming pool is a bit on the small side, though, and was always busy. Staff were polite; reception and housekeeping were happy to supply us with extra towels, bottled water etc.
Comment from Hotel Management
Aug 22, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are glad to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Angola

Perfect location and easy commute to city centers

Posted Jul 22, 2016
Great services and very welcoming for holidays and stays
Comment from Hotel Management
Oct 5, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are delighted to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Jun 9, 2016
Good place mostly quiet and close to dubai.had a great time will consider staying here again and the hotel staff are good
Comment from Hotel Management
Jun 13, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are happy to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Like 'travel lodge' standard

Posted Jun 7, 2016
Decent hotel and facilities. Quite similar to a travel lodge in U.K. You get what you pay for, would recommend if your not to fussed about too much luxury. Also has shuttle to beach and mall which was useful
Comment from Hotel Management
Jun 13, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are pleased to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice clean hotel

Posted Jun 6, 2016
What I expected form a budget hotel, room got cleaned everyday without miss.. Staff
Comment from Hotel Management
Jun 13, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are pleased to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel , close to the city centre

Posted Apr 30, 2016
Pros: Its location , its affordability
Cons: Quality of air in the Car Parking Basements
Location: its location close the Bur Dubai business area and Burj Khalifa , Dubai Mall etc . being only a short Metro ride away
Had a wonderful stay ... very attentive and co-operative staff ...
Comment from Hotel Management
May 17, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are happy to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Muscat Oman

Nice hotel for the price paid. The location in ok.

Posted Apr 30, 2016
Check in took quite some time. Lots of people and only two persons attending. The rest was ok.
Comment from Hotel Management
May 17, 2016 by Satish Nambiar, Hotel Management
Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are pleased to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Please accept our apology for the inconvenience faced during your stay. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager