I stayed at golden sands 3 hotel on several occasions and the front line staff are out of this world, the service they provide is from their heart and do over and beyond. I would like to mention the few who were very helpful: Safir (coach driver) welcomed me and my girl friend and gave us a quick guide on Dubai history while driving us to the beach.
I would like to Thank Gobindar (life guard) who was great and took care of us when we went to swim and use the gym, he maintained the gym very well. I would liketo also thank another life guard (Sameera) who worked by the upstairs pool, my girlfriend lost one of her venneers (tooth crown) was lost in the pool, Sameera was very professinal in his work and explained and assisted us to look for it even when one of the management team was unhelpful but fortunately Sameera managed to find it which brought delight to my girlfriend as these venneers cost £400 each. We will be returning to this hotel as it feels like our Dubai home....and I can't forget the cleaning staff who were awesome thank you all for a wonderful holiday...see you all soon!
Comment from Hotel Management
Oct 18, 2016 by Islam Bekheet, Hotel Management
We are overjoyed to read your outstanding review about your stay with us and we would like to express our great thankfulness to share your lovely holiday experience with us, on Ebookers.
It is a pleasure to hear you had a wonderful stay here and our staff could contribute to that. We really appreciate your kind comments about our personnel, as they do their absolute best to ensure the holiday of all our guests is faultless and enjoyable.
It really brings us happiness to know that you were impressed with the service provided by our colleagues, especially Govinda, Safir, Sameera and others will be praised for the job well done.
We most sincerely hope to have the pleasure of welcoming you back soon here at Golden Sands Hotel Apartments,your home in Dubai.
All the best!
Rooms Division Manager