Breakfast is good, staff are nice... But nothing else! Room was not clean, housekeeping never showed up and I was told I had to repeat for the room to be done. Matress in terrible condition... Did not manage to sleep, so what's the point?
Comment from Hotel Management
Oct 11, 2016 by madeleine, Hotel Management
Dear Valued Guest,
While are pleased that you appreciated our breakfast and staff ,we regret all the aspects which did not meet your expectations.
Learning from our guests' feedback is at the core of our constant pursuit to improve and excel our guests' satisfaction and we assure you that your concerns, have received the full attention of all the relevant departments.
We once again thank you for sharing your feedback with us, and we hope to have the pleasure of welcoming you back in the near future.
Sameh El Amri