In-room safe, desk, soundproofing, iron/ironing board

Reviews of ibis Deira Creekside Dubai

3 out of 5
ibis Deira Creekside Dubai
8th Str Port Saeed District F, Dubai

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 1000 reviews" "
Rating 8 - Good. 416 out of 1000 reviews" "
Rating 6 - Okay. 189 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Option
Response from Ibis Deira City Center Dubai on Mar 31, 2024
Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Ibis Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

10/10 Excellent

Esdras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel🙏🙏, quite everything close clean I liked it so much
Stayed 1 night in Mar 2024
Response from Ibis Deira City Center Dubai on Mar 31, 2024
Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Ibis Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

8/10 Good

Dennis, east hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, location
Stayed 3 nights in Mar 2024
Response from Novotel Deira City Center Dubai. on Mar 31, 2024
Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Ibis Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

2/10 Terrible

Arsenia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet is really dirty and the bathroom is not clean.
Stayed 1 night in Mar 2024
Response from Ibis Deira City Center Dubai on Mar 21, 2024
Dear Valued Guest,First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. I sincerely look forward to welcoming you and hope to regain your confidence in our property.Kind Regards, Sumit Gupta Hotel Manager

10/10 Excellent

Mubarak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were exceptionally attentive and courteous, ensuring a delightful and seamless stay.
Stayed 3 nights in Mar 2024
Response from Ibis Deira City Center Dubai on Mar 20, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024
Response from Ibis Deira City Center on Mar 16, 2024
Dear Valued guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to Ibis Deira City Center Dubai, and we are delighted to read that we were able to match your holiday expectations.Thank you very much for the compliments on our services, we and look forward to hosting you at our Hotel in the near future.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

ANDRE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Ibis Deira City Center on Mar 16, 2024
Dear Valued guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to Ibis Deira City Center Dubai, and we are delighted to read that we were able to match your holiday expectations.Thank you very much for the compliments on our services, we and look forward to hosting you at our Hotel in the near future.Sincerely,Sumit GUPTAHotel Manager

2/10 Terrible

Arzoo

Stayed 10 nights in Mar 2024
Response from Ibis Deira City Center on Apr 6, 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Ibis Deira Creekside Dubai. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. I sincerely look forward to welcoming you and hope to regain your confidence in our property.Kind Regards, Sumit Gupta Hotel Manager

8/10 Good

John

Business traveler
Liked: Amenities
Convenient to Dubai Metro station
Stayed 3 nights in Mar 2024
Response from Ibis Deira City Center on Mar 16, 2024
Dear Valued guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to Ibis Deira City Center Dubai, and we are delighted to read that we were able to match your holiday expectations.Thank you very much for the compliments on our services, we and look forward to hosting you at our Hotel in the near future.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

YASSER

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel
Stayed 5 nights in Feb 2024
Response from Novotel Deira City Center on Mar 5, 2024
Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

8/10 Good

JOSEPH, ACHRAFIEH

Business traveler
Disliked: Amenities
Good location not far from Airport and very near mall.
Stayed 2 nights in Feb 2024
Response from Ibis Deira City Center Dubai on Feb 29, 2024
Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Novotel Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

10/10 Excellent

Faizan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ibis Deira City Center Dubai on Feb 25, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Ibis Deira City Center Dubai on Feb 18, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

8/10 Good

Gislain

Good
Stayed 1 night in Jan 2024
Response from Ibis Deira City Center Dubai on Feb 18, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

8/10 Good

John

Response from Ibis Deira City Center Dubai on Feb 18, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Masoud

Liked: Amenities
Located in the middle of the city
Stayed 3 nights in Jan 2024
Response from Ibis Deira City Center Dubai on Feb 18, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Abdirashid, Minneapolis

Liked: Cleanliness
Stayed 6 nights in Jan 2024
Response from Ibis Deira City Center Dubai on Feb 18, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Mustaf

Liked: Cleanliness, staff & service, property conditions & facilities
property is very good
Stayed 7 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 19, 2024
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

8/10 Good

Hameed Abdul

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Ibis Deira City Center Dubai on Jan 10, 2024
Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Ibis Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

4/10 Poor

Saleh, Mississauga

Stayed 3 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you taking the time to share your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but we are grateful that you brought it to our attention, as this helps us to constantly improve our facilities and services. We have taken note of your comments and discussed them with the concerned department heads. Please accept our sincere apologies for any inconsistencies you may have experienced during your stay.I look forward to welcoming you again in the future and hope to regain your confidence in our property.Kind regards,Sumit GuptaHotel Manager

4/10 Poor

Saleh, Mississauga

Stayed 5 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you taking the time to share your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but we are grateful that you brought it to our attention, as this helps us to constantly improve our facilities and services. We have taken note of your comments and discussed them with the concerned department heads. Please accept our sincere apologies for any inconsistencies you may have experienced during your stay.I look forward to welcoming you again in the future and hope to regain your confidence in our property.Kind regards,Sumit GuptaHotel Manager

2/10 Terrible

Saleh, Mississauga

Stayed 3 nights in Jan 2024
Response from Ibis Deira City Center Dubai on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you taking the time to share your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but we are grateful that you brought it to our attention, as this helps us to constantly improve our facilities and services. We have taken note of your comments and discussed them with the concerned department heads. Please accept our sincere apologies for any inconsistencies you may have experienced during your stay.I look forward to welcoming you again in the future and hope to regain your confidence in our property.Kind regards,Sumit GuptaHotel Manager

2/10 Terrible

Inocencia

Stayed 2 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you taking the time to share your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but we are grateful that you brought it to our attention, as this helps us to constantly improve our facilities and services. We have taken note of your comments and discussed them with the concerned department heads. Please accept our sincere apologies for any inconsistencies you may have experienced during your stay.I look forward to welcoming you again in the future and hope to regain your confidence in our property.Kind regards,Sumit GuptaHotel Manager

10/10 Excellent

FOUAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , hotel location
Stayed 10 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you taking the time to share your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but we are grateful that you brought it to our attention, as this helps us to constantly improve our facilities and services. We have taken note of your comments and discussed them with the concerned department heads. Please accept our sincere apologies for any inconsistencies you may have experienced during your stay.I look forward to welcoming you again in the future and hope to regain your confidence in our property.Kind regards,Sumit GuptaHotel Manager

10/10 Excellent

Dilantha

Stayed 7 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you taking the time to share your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but we are grateful that you brought it to our attention, as this helps us to constantly improve our facilities and services. We have taken note of your comments and discussed them with the concerned department heads. Please accept our sincere apologies for any inconsistencies you may have experienced during your stay.I look forward to welcoming you again in the future and hope to regain your confidence in our property.Kind regards,Sumit GuptaHotel Manager

4/10 Poor

Saleh, Mississauga

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I did not like the over all conduct specially some of the staff and employees lack of hospitality knowledge. It looks like they did not have proper training or what is called KYC!
Stayed 6 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Jan 3, 2024
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. I sincerely look forward to welcoming you and hope to regain your confidence in our property.Kind Regards, Sumit Gupta Hotel Manager

4/10 Poor

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Stopover
Stinky rooms. Stains on carpet every where. Most uncomfortable beds and pillows made of bricks. It’s not worth staying in this property for whatever price. Only good think is about location and nice staff
Stayed 4 nights in Dec 2023
Response from Ibis Deira City Center Dubai on Dec 17, 2023
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. I sincerely look forward to welcoming you and hope to regain your confidence in our property.Kind Regards, Sumit Gupta Hotel Manager

8/10 Good

Amanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Nov 2023
Response from Ibis Deira City Center Dubai on Dec 10, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Ibis Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

6/10 Okay

Suleman

Disliked: Staff & service
All over is good but too small room and bathroom
Stayed 3 nights in Nov 2023
Response from Ibis Deira City Center Dubai on Dec 17, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have noticed your comment related to, room size, please note that the room size and the services are one of the concepts of Ibis hotel worldwide, and please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant one.Sincerely,Sumit GUPTAHotel Manager

6/10 Okay

Corazon

Stayed 8 nights in Oct 2023
Response from Ibis Deira City Center Dubai on Dec 10, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Ibis Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Mohammed Omer

Stayed 14 nights in Oct 2023
Response from Ibis Deira City Center Dubai on Dec 10, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Ibis Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is next to the Deira City Centre. A good hotel to spend a night or two. Everything t is needed is available.
Stayed 1 night in Oct 2023
Response from Ibis Deira City Center Dubai on Dec 10, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Ibis Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

4/10 Poor

ARSHAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
rooms are very small and next door guest are very loud than you cannot sleep ............
Stayed 4 nights in Oct 2023
Response from Sumit Gupta on Oct 19, 2023
Dear Mr. Arshad, First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. We value your business and would like to address these immediately.I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Kind Regards,Sumit GuptaHotel Manager

10/10 Excellent

Zeray

Stayed 6 nights in Oct 2023
Response from Sumit Gupta on Oct 19, 2023
Dear Mr. Zeray, Thank you for your fantastic feedback following your stay at Ibis Dubai Deira City Centre. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile.Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us.Thank you again for sharing your experience. We hope your next visit to Ibis Dubai Deira City Centre will be as pleasant as the previous one.Kind Regards,Sumit GuptaHotel Manager

10/10 Excellent

Mohammed, Dubai

Liked: Cleanliness, staff & service
I would like to thank them for making it possible for early check in at 9:00 am.
Stayed 2 nights in Oct 2023
Response from Sumit Gupta on Oct 19, 2023
Dear Mr. Mohammed, First of all, let me thank you for your fantastic review regarding your recent experience at Ibis Dubai Deira City Centre.The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only our location, and our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well.Kind Regards,Sumit GuptaHotel Manager

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sumit Gupta on Oct 19, 2023
Dear Mr. Gustavo, Thank you for reviewing your recent stay at Ibis Dubai Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your well-being whilst in our hotel.Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well.Kind Regards, Sumit GuptaHotel Manager

8/10 Good

Mohammed, Dubai

Business traveler
Liked: Cleanliness, staff & service
I paid for 2 when I walked into breakfast they said I paid for one
Stayed 2 nights in Sep 2023
Response from Sumit Gupta on Oct 19, 2023
Dear Mr. Mohammed, Thank you for sharing this great review of your visit at Ibis Dubai Deira City Centre. We are thrilled you have everything you need and agree that our dedicated 'Heartists' play a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well.Kind Regards, Sumit GuptaHotel Manager

10/10 Excellent

Rashida

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn’t like the food but the rest is good
Stayed 4 nights in Sep 2023
Response from John Elrod Ricalde on Sep 27, 2023
Dear Ms. Rashida, Firstly, we would like to thank you for the review you shared following your recent visit to Ibis Dubai Deira City Centre, and we are delighted to read that we delivered a great experience.Our passionate 'Heartists' welcomes each guest with a positive spirit and strive to assist in any way to ensure everyone has a pleasant stay. It is indeed gratifying to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well.Kind Regards, Sumit GuptaHotel Manager

10/10 Excellent

Owhida

Business traveler
Liked: Amenities
Beautiful and comfortable hotel
Stayed 1 night in Sep 2023
Response from Ibis Deira City Center Dubai on Dec 10, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Ibis Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

4/10 Poor

Maxamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unclean, staff were unhelpful but the food was nice
Stayed 4 nights in Sep 2023
Response from John Elrod Ricalde on Sep 27, 2023
Dear Mr. Maxamed, First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. We value your business and would like to address these immediately.I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Kind Regards,Sumit GuptaHotel Manager

8/10 Good

Mohammad

Liked: Cleanliness, staff & service
Everything was ok
Stayed 5 nights in Sep 2023
Response from John Elrod Ricalde on Sep 27, 2023
Dear Mr. Mohammad,Firstly, we would like to thank you for the review you shared following your recent visit to Ibis Dubai Deira City Centre, and we are delighted to read that we delivered a great experience.Our passionate 'Heartists' welcomes each guest with a positive spirit and strive to assist in any way to ensure everyone has a pleasant stay. It is indeed gratifying to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well.Kind Regards, Sumit GuptaHotel Manager

8/10 Good

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They sometimes forget to complete the facilities in the room like water , towel.
Stayed 2 nights in Sep 2023
Response from Ibis Deira City Center on Sep 16, 2023
Dear Valued Guest,We sincerely appreciate the time you spent to share your comments following your visit to our ibis Deira City center Dubai, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

6/10 Okay

AHMAD

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Ibis Deira City Center on Sep 16, 2023
Dear Valued Guest,We sincerely appreciate the time you spent to share your comments following your visit to our ibis Deira City center Dubai, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Tarig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from Ibis Deira City Center on Sep 16, 2023
Dear valued guest,Thank you for choosing to stay with us and writing such a wonderful review about Ibis Deira City Center Dubai.We are glad to know that we were able to touch on many of the attributes that we trust make a guest's stay special, and thereby making it an enjoyable one.Thank you very much for the compliments on our services, we and look forward to hosting you at our Hotel in the near future.Sincerely,Sumit GUPTAHotel Manager

8/10 Good

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good ,but sometimes they did not charge enough towels.
Stayed 4 nights in Sep 2023
Response from Ibis Deira City Center on Sep 16, 2023
Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center during your recent trip to Dubai.It is indeed a pleasure to hear that overall you had a pleasant stay. Your comments have been well noted and have already been informed to the concern manager and measure has been taken to avoid reoccurrence of similar situations for the future. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

10/10 Excellent

Halimatu

Stayed 8 nights in Jul 2023
Response from Ibis Deira City Center Dubai on Aug 25, 2023
Dear Valued guest,Thank you for choosing to stay at the Ibis Hotel Deira City Center during your recent trip to Dubai.We are very happy to know that you enjoyed your stay and that your overall experience was comfortable and pleasant from your rooms and our team. Your complimenting feedback to team is truly appreciated and will be definitely shared to them with pleasure.Thank you once again and we certainly look forward to your next visit.Sincerely,Sumit GUPTAHotel Manager

6/10 Okay

Farheen, Windermere

Business traveler, Traveled with family
Disliked: Cleanliness
Needs a lot of improvement
Stayed 3 nights in Aug 2023
Response from Ibis Deira City Center Dubai on Aug 6, 2023
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. I sincerely look forward to welcoming you and hope to regain your confidence in our property.In the meantime.Kind Regards, Sumit Gupta Hotel Manager

8/10 Good

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Ibis Deira City Center on Jul 22, 2023
Dear Valued guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to Ibis Deira City Center Dubai, and we are delighted to read that we were able to match your holiday expectations.Thank you very much for the compliments on our services, we and look forward to hosting you at our Hotel in the near future.Sincerely,Sumit GUPTAHotel Manager

4/10 Poor

Jason

Stayed 10 nights in Jun 2023
Response from Ibis Deira City Center Dubai on Jun 25, 2023
Dear Valued Guest,Thank you for choosing to stay at Ibis Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. I sincerely look forward to welcoming you and hope to regain your confidence in our property.In the meantime.Kind Regards, Sumit Gupta Hotel Manager

8/10 Good

fadi, Hawally

Liked: Staff & service
Disliked: Property conditions & facilities
Love the area, hotel need major renovations
Stayed 1 night in Apr 2023
Response from Ibis Deira City Center Dubai on Jun 18, 2023
Dear Valued Guest,We sincerely appreciate the time you spent to share your comments following your visit to our Ibis Deira City Center Dubai, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, your comments well noted will address immediately, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager