Nice for a short stay only
Posted Mar 7, 2017
I stayed here only for three nights and I have very little to complain about. Friendly staff, although everyone is friendly in Dubai, facilities are ok. Rooms not spotless but fairly clean. The first night they forgot to change my towels or clean my room and I did notice some mold on the wash basin but apart from that, nothing too serious. Carpets could be cleaner as well as surfaces but I guess for the price you pay, there is really nothing to complain about.
Buffet breakfast was 55 AED and fairly varied, although they seem to make the exact same thing every day so you might get bored after a while.
You cannot beat the location. It's a 5 min walk to Mall of the Emirates and you have other hotels, restaurants and mini markets nearby.
Comment from Hotel Management
Mar 11, 2017 by Ayman Hassan, Hotel Management
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.
It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the cleaning service , please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.