Ratings based on 633 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

Met expectations and beyond

Posted Mar 15, 2017
Pros: Love the friendly staff, the great family-friendly apartments, pools and LOCATION!
Cons: The breakfast that was included in our rate at Thyme was average. They were still serving the exact same things one year later. Change things up a bit
Location: The location is perfect! A short walk to the beach. Great restaurants are everywhere. There is also a small supermarket in the hotel building.
This is the 2nd time we have stayed at JA Oasis Beach Tower & our third visit to Dubai. The location is perfect, the amenities are perfect, the staff is excellent & friendly and very flexible with children. Everyone on staff is very accommodating & helpful. The apartments are very spacious & perfect for families, the pools are great too- one is a zero entry which makes it nice with young kids & has a small slide. The lifeguards are very attentive too which ins't always the case. The sun doesn't shine on the pools until about 10am, so if you are wanting to work on your sun tan, you are better off going to the beach early. The beach access is a reasonable walk- probably 7 minutes with young children- not directly on the beach, but close enough. We love JA Oasis & will definitely return & recommend to friends/family.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for your candid review and your loyalty. I truly appreciate reading every detail which makes JA Oasis Beach Tower special for you, as well had taken note of your suggestion to improve our breakfast. We look forward to welcome you back! Kind regards, Yasser Mansour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

loved it!

Posted Feb 24, 2017
Beautiful view and fantastic service. Very welcoming to American tourists and accommodations were well above our expectations. Why spend 3 times as much to stay at Atlantis when all the fun is in the marina? Fantastic concierge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great space, great location

Posted Feb 22, 2017
A fabulous place to stay with excellent service. The apartments are massive and come with everything you need for a lovely holiday in Dubai. Location is excellent as no need to use taxis. The only think letting it down and why I don't think it's fully 5 star is some of the decor and furniture is looking tired. Plus the shower in the master bathroom wasn't working well and there was huge amounts of mould and mildew around its tiles. Breakfast definitely worth having- it's a buffet style with everything you could want.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear Guest, I’m very glad reading how good was your stay for the reasons you highlighted; I also fully appreciate your suggestion with regards to the furniture; I apologise for the maintenance and cleanliness issues you experienced, those points had been addressed with the respective departments accordingly, to prevent any reoccurrence. Thank you so much for sharing your review with us, and I hope the positive memories are fonder and we will have the pleasure of welcoming you back soon! Kind regards, Yasser Mansour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted Feb 8, 2017
Pros: Large kitchen, living room, dinning room with balcony.
Location: Shopping and restaurant all around hotel with bank, pharmacy and store on site.
Great hotel/apartment on the walk close to beach.Auto traffic is high in evenings requiring additional time but otherwise awesome!
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for sharing your review with us. Seems like we ticked all your preferences boxes, specially location and structure. I look forward to welcome you back. Warm regards, Yasser Mansour General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice Aparment Hotel in a good location for JBR

Posted Jan 15, 2017
Great stay - convenient with shops/restraunts/tram closeby. Dated but clean spacious rooms and kitchen with dishwasher and washing machine. Great for a group of friends/family.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Dear Kirti, Thank you for choosing to stay at JA Oasis Beach Tower and for taking the time to provide your feedback. We do have an ideal location, with the advantage of both The Walk and Jumeirah Beach precincts virtually at our doorstep. And I’m very pleased you were so taken with our heartfelt service and spacious accommodations. On the other hand, I was of course disappointed to note that you didn’t find all the aspects of your stay to your complete liking. However, we are constantly reviewing and refining our facilities and certainly take your comments on board. We do hope to welcome you back soon. Kind regards, Yasser Mansour General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

First stay - apartment with 4 rooms

Posted Dec 19, 2016
Some things which can't understand, as the room can accommodate 8 people but was only given 4 bottle of water everyday. Kitchen towel is not replaceable after finish as they expect us to use entire roll for duration of our trip which is 8 days. Wifi only be used in the living room area which will be cut off when enter the room even there is a router on each room. Some router in the room can't even to switch ON.
Comment from Hotel Management
Dec 29, 2016 by general manager, Hotel Management
Dear Guest, It is with much regret to hear that your stay with us was not overall up to our, and your expectations. Unfortunately, we cannot turn back the clock however as our aim to continuously improve our services, your feedback has been shared with the designated team to avoid any re occurrence. I hope you can hold only the best memories of your stay and give us a new opportunity to welcome you back soon. Best regards, Yasser Mansour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Spacious apartment by the beach

Posted Dec 15, 2016
Recently stayed here at JA Oasis with the whole family. We booked the 3 bedroom apartment for 6 adults, 1 child and 1 infant. I must say the apartment is indeed spacious! Location is great since its near the JBR walk so plenty of shops/restaurants ard the area plus its near the public beach and dubai marina! Also there's a supermarket at the ground floor so its very convenient if you intend to cook your own meals. Overall the place is quite accessible, there's a train station abt 10mins away and you can walk to dubai marina in 15-20mins. The hotel staffs are very friendly and accommodating. Smooth check in and check out process. And they were soo sweet, they got us a birthday cake for one of us whose birthday falls within the date of our stay. Really appreciate their effort and thoughtfullness. The only downside is that the apartment's wifi connection is weak in some of the rooms. In conclusion, i had a very pleasant stay here. I would really recommend this hotel and i for one would definitely book them again when i'm back in dubai!
Comment from Hotel Management
Dec 29, 2016 by general manager, Hotel Management
Dear Asfalina, Thank you for your wonderful review and we are so pleased to read that you enjoyed all aspects of your stay. Our location is the perfect spot to explore everything that Dubai has to offer. I also noted your comments related to the Wi-Fi. We look forward to welcoming you back again to JA Oasis Beach Tower in the near future. Best regards, Yasser Mansour General Manager
5 out of 5
by A verified traveler

Luxury stay

Posted Dec 8, 2016 on Hotels
a mailing resort
5 out of 5
by A verified traveler

Good hotel at a great location with spacious rooms

Posted Dec 7, 2016 on Hotels
Great hotel at JBR, next to the Walk, a public beach and lots of restaurants and cafés. Perfect for a family holiday, with big apartment rooms. We had one of the largest rooms where every bedroom had its own bathroom, and a big kitchen, dinner table and living room.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Dear Guest, I’m delighted to read that you had an amazing experience with us and how much you appreciated our location and structure. Thank you very much for sharing your review with us and see you next time. Kind regards, Yasser Mansour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Beautiful hotel lovely staff perfect location

Posted Nov 28, 2016
Lovely stay! Wifi is a little rubbish can only get it in lounge of apartment and hotel pool is shaded most of the time.... The apartments were huge very clean and amazing quality! Perfect location for beach shops and restaurants staff were all lovely and helpful! Amazing stay
Comment from Hotel Management
Dec 7, 2016 by general manager, Hotel Management
Dear Jay, I’m very glad to read that your overall stay was good and you enjoyed the best of our location and service. Please accept my apologies for any inconvenience caused by the Wi-fi and position of the swimming pool. I sincerely hope to have the opportunity of welcoming you back. Kindest regards, Yasser Mansour General Manager