Ratings based on 306 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Posted Jan 11, 2016
ゴールドスーク等のスーク、バスステーションまでは、歩いたら遠いので、タクシーに乗る必要があります。部屋は、広く、ゆったりしていました。周りには、レストランはなかったように思います。
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

A small friendly hotel

Posted Dec 22, 2015
The staff were friendly and helpful. The facilities are slightly dated, but good value. In and interesting part of town, so you can walk out the door to other restaurants and local shops, not a 5 lane highway. A good base to go exploring from, not lounge around the hotel as the pool, although pretty is in a courtyard with little sun and feels enclosed. Breakfast is very good and the choice of bars and restaurants in the hotel are nice. Chinese and English pub both good....Good value, not modern chic
Comment from Hotel Management
Jan 4, 2016 by Sunil Marya, Hotel Management
Dear Guest, It was a pleasure having you with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for taking time out to write us a review. We greatly appreciate your positive and constructive comments regarding the friendly and helpful staff, the facilities, as well as the breakfast and food and beverage outlets in the hotel. As for our location in Deira, yes it is a good base to go exploring from, especially the old Dubai of the spice souks, gold souks, the Abras and many cafeterias sprinkled around Deira serving authentic Arabic coffee and shisha pipes with your choice of flavor. Many choose our hotel because of our proximity to the airport and the local surrounding culture. The new Dubai is just a 15-20 minute taxi ride away or you may even take the Metro train as we are close to the Salah Al din Station. Once again, we thank you for your kind comments and we look forward to having the pleasure of welcoming you back in the not too distant future. Yours sincerely, Sunil Marya Vice President
4 out of 5
Recommended
for Everyone
by A verified traveler from Abuja

Location is excellent with many restaurant close b

Posted Dec 19, 2015
Pros: Location
Cons: Promptness
Location: Many shops and restaurant
I had a very good experience and really enjoyed my stay
Comment from Hotel Management
Jan 4, 2016 by Sunil Marya, Hotel Management
Dear Guest, We are very glad to hear of your wonderful experience staying at the Marco Polo Hotel. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. It was our pleasure to welcome and serve you and we most certainly look forward to welcoming you back soon. Regards, Sunil Marya Vice President
3 out of 5
Recommended
for Everyone
by A verified traveler

Planes flying over heard

Posted Dec 7, 2015
Hotel was great, only problem was the constant aeroplane flying overhead throughout the night. Unless you're a heavy sleeper or are very drunk (as we were the second night) you'll be awake most of the night.
Comment from Hotel Management
Jan 6, 2016 by Sunil Marya, Hotel Management
Dear Guest, Thank you for taking the time to write us a feedback of your recent stay .Although quite dismayed to hear that your experience on this occasion was not up to your full expectations, our only consolation is that you had better night sleep on the second night and that you find the hotel great. We sincerely apologize for any inconvenience caused and hope you consider us again on your next visit to Dubai. Regards, Sunil Marya Vice President
4 out of 5
Recommended
for Everyone
by A verified traveler from bc

Very noisy at night

Posted Dec 5, 2015
Very noisy at night becase there is a night club inside hotel.
Comment from Hotel Management
Jan 5, 2016 by Sunil Marya, Hotel Management
Dear Mike, Please accept our sincerest apologies for any inconvenience caused. We thank you for the feedback and hope you stay with us again. Regards, Sunil Marya Vice President
2 out of 5
by A verified traveler

omdöme Marco polo

Posted Nov 26, 2015
Pros: personalen är väldigt trevliga hjälpsamma
Cons: gymmet. tror inte poolen går att göra något åt. inte location heller.
Location: Al gureir center det enda nära .men shoppingen där är inget märkvärdigtmed tanken på de enorma andra shoppingcentrumen som finns i Dubai
Poolområdet får aldrig sol. det är byggnader omkring den som gör att solen når aldrig fram. En "shettle" kör till stranden dagligen, men kl 9 på morgonen o bara till kl ett. annars måste man ta taxi vilket blir ca 50 DHR tur retur. Gymmet är en mega katastrof. Alltså den utgör livsfara. så om man vill även klämma in lite träning medan man är på semester, är detta hotellet inget bra alternativ. området ligger rätt så långt borta från allt. det blev många taxi turer som är inte alls billiga längre med tanke på hur dåligt ligger kronan till. Jag rekommenderar inte detta hotellet
Comment from Hotel Management
Dec 7, 2015 by Sunil Marya, Hotel Management
Dear Guest, Thank you for your feedback and on behalf of the entire team I would like to sincerely apologize that your expectations were not met during your recent stay with us. We are happy though that you found our staff very pleasant. As for your other points we will definitely take them on board and do our best to integrate your feedback into our team briefings. It is feedback such as yours that helps us improve on our guests overall experience. Thank you once again. Regards, Sunil Marya Vice President
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Ab

Nice hotel but somewhat out of the way

Posted Nov 4, 2015
Pros: The room was clean and modern and affordable compared to the Dubai Mall and Dubai Marina areas.
Location: Again the hotel was a bit away from the tourist activities. The old docks were nearby for cruises. The Burj Kalifa and Dubai Mall near by Metro.
The staff was friendly, knowledgeable and. The location seemed to be a bit out of the way, but cabs were available and the Metro (subway) was only a couple blocks away and easy to navigate. The hotel had several small restaurants with other restaurants a couple blocks away.
Comment from Hotel Management
Dec 3, 2015 by Sunil Marya, Hotel Management
Dear Kenn, Thank you very much for your kind review. It is our goal to provide value for money accommodations and services without sacrificing guests’ comfort. We are very glad that you appreciate this effort and have inspired us to continue the quest in finding better ways to serve all our guests. As for our location in Deira, yes we are in the older part of the city. The old Dubai of the spice souks, gold souks, the Abras and many cafeterias sprinkled around Deira serving authentic Arabic coffee and shisha pipes with your choice of flavor. Many choose our hotel because of our proximity to the airport and the local surrounding culture. The new Dubai is just a 15-20 minute taxi ride away or you may even take the Metro train as we are close to the Salah Al din Station. Once again, thank you and we hope we get the pleasure of welcoming you back again soon here in sunny Dubai! Best Regards, Sunil Marya Vice President
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the location

Posted Nov 3, 2015
Hotel was nice, but the washrooms could be upgraded in the rooms. The washrooms were not bad, but I expected better for a 4 star hotel. However, the beds were very comfortable and staff helpful.
Comment from Hotel Management
Nov 9, 2015 by Sunil Marya, Hotel Management
Dear Guest, It was a pleasure welcoming you to Dubai and we are happy to hear that you found our hotel nice with comfortable beds and helpful staff. . Guest comfort being our priority, we do our best always to accommodate all guest requests. Your feedback on the washrooms have been duly noted as well and cascaded to the concerned Department Heads. We appreciate your taking the time to write us a review and we hope you visit us again soon here in sunny Dubai. Regard, Sunil Marya Vice President
5 out of 5
Recommended
for Business Travelers
by pascal from cannes

Posted Nov 2, 2015 on Hotels
Centre commercial sans intérêt wafi
4 out of 5
Recommended
for Families
by A verified traveler from Redmond, WA

Family visitor

Posted Oct 31, 2015
Pros: Staff was very help full and always their to resolve your issue. e,g. Ahmad at reception.
Cons: This hotel have a dump smell.
Location: Close to shops.
Cold water was not available, compensation was given by head of that department. He was very helpful. I would recommend this hotel.