Nice stay which can be easily improve.
Posted Nov 16, 2016
I spend juste one night there and it was good.
All together a good stay, a very good breakfast, very helpful concierge and the free shuttle to Dubaï Mall was well organised, on time and very helpful.
To be perfect a couple of small things could well be improved (light tobacco smell in a non-smoker room, the chocolate bars had been through some hot weather and I could see that, the labels in the room were not very "fresh"). It is too bad because those small things will stay in mind.
Comment from Hotel Management
Nov 16, 2016 by GM, Hotel Management
Dear Mr. Pierre,
Thank you for staying with us and for sharing your feedback. We regret that we could not fully meet your expectation. It is our aim to provide a superior experience to all our guests and we do take constructive comments serious in order to improve our services and communication provided.
With Kind Regards,