Ratings based on 553 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from noisy le grand

belle hôtel, très bien situé.

Posted Feb 1, 2016
Pros: son accueil propreté sa situation géographique
Cons: eau chaude des formules petits déjeuners, déjeuners et diners plus attractifs
Location: plage activités nautiques restaurants boutiques
Bel hôtel. Bon rapport qualité prix. Personnel très agréable.
Comment from Hotel Management
Feb 5, 2016 by MovenpickJBR, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires sur Expedia au sujet de votre récente visite à l'hôtel Mövenpick Jumeirah Beach. Nous tenons à vous remercier d'avoir mentionné les éléments positifs de votre séjour concernant entre autre la localisation de l'hôtel et la plage Jumeirah Beach qui se trouve à quelques pas de l'hôtel. Nous vous remercions encore une fois de vos aimables compliments et nous espérons vivement vous accueillir une nouvelle fois. Meilleures salutations, Mövenpick Hotel Jumeirah Beach
4 out of 5
Recommended
for Everyone
by A verified traveler from Danmark

Dejlig tæt på strandpromenade, restauranter osv.

Posted Feb 1, 2016
Pros: Servicen, morgenmaden, god mad I restauranten ( A la Carte)
Cons: Afskaffe rygning i sportsbaren. en del larm om aftenen.
Rigtig god service af concierge, god service til morgenmaden, som var ud over det sædvanlige. Værelse rent og pænt, blev rengjort, fyldt med vand ect flere gange dagligt.
Comment from Hotel Management
Feb 1, 2016 by MovenpickJBR, Hotel Management
Dear Guest, Please allow me to respond in English. Thank you for taking the time to write a review on Expedia, following your stay at Mövenpick Hotel Jumeirah Beach. Thank you for acknowledging the many positive elements of your stay; from the comfortable room, to our popular buffet breakfast at The Talk restaurant, as well as the level of service provided by my colleagues. Thank you once again for your kind compliments, and we look forward to welcoming you back in the near future. Sincerely, Philip Jones, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

予想以上にスタッフの対応良かったです!

Posted Jan 30, 2016
私が訪れた時は、ホテルのほぼ目の前に建設中のビルがあったので、ベランダからビーチが見えるはずが、半分しか見えなかったのは少し残念でした。 ですが、料金並みにもしくはそれ以上のサービスでした。 立地もとてもいいですし、夜までホテルの周りを散策することもできます。レストランもスーパーもあるので食べ物に困る事もなかったです。 ホテルのスタッフさんも、いつも笑顔で対応してくれて、丁寧なサービスでとても気持ちが良かったです。 朝食も沢山の種類があって、日本人の口に合うような物もありました。寿司などもありました。 交通に関しては、トラムの駅が徒歩4分くらいの場所にあります。 デイラ地区などに行く際は少し時間がかかりました。 ダウンタウンに行くのにも、時間に余裕を持った方がいいです。 タクシーの運転手はだいたいこのホテルを知っているので、タクシーを使ってホテルに帰る時にはとてもスムーズです。 泊まってとてもよかったと思います!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Bra hotell lite byggarbete runt omkring

Posted Jan 26, 2016
Pros: Sängarna och poolen med poolbaren o restaurant
Cons: Tjafset om minibaren!
Location: Massor att göra inom bra avstånd! Marinan, nära till Tram o Metro, lätt att åka till Burj Khalifa o fontänen och andra sevärdheter typ Burj Al Arab
Det som INTE är bra är att dom vill låsa pengar på mitt konto för en minibar jag inte bett om! Att låsa 800 AED är inte ok alls! I övrigt är hotellet kanon bra! Dubai är att uppleva på plats
Comment from Hotel Management
Jan 30, 2016 by MovenpickJBR, Hotel Management
Dear Ms. Ann, Please allow me to respond in English. Thank you for taking the time to write a review on Expedia, following your stay at Mövenpick Hotel Jumeirah Beach. I am pleased to learn that you found the overall hotel facilities and services to your satisfaction. At the same time, I would also like to acknowledge your feedback regarding the deposit request on arrival. Please know that for the convenience of our guests, a deposit is taken at check-in so that during the stay, all the incidental charges can be charged to the room and settled together only at check-out. Ms. Ann, I can assure you that the care and comfort of our guests, is our number one priority and I sincerely hope that this will not deter you from returning. Sincerely, Philip Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Helsingborg

Bra läge nära stranden på the Walk.

Posted Jan 14, 2016
Pros: Läget och personalen. Bra stor frukost. Shuttlebuss till Emirates Mall.
Location: Nära till allt. Strand, restauranger, marinan, poolområde, shopping.
Fin service, bra hotell. Fint poolområde, men störande bygge framför.
Comment from Hotel Management
Jan 20, 2016 by MovenpickJBR, Hotel Management
Dear Mr. Carro, Please allow me to reply in English. We are pleased to read that you found the hotel location and the overall facilities and services to your satisfaction. , I would also like to thank you for acknowledging the level of service provided by my colleagues. I certainly look forward to the pleasure of welcoming you back in the very near future. Sincerely, Philip Jones General Manager
2 out of 5
by A verified traveler

Worst hotel on jbr walk

Posted Jan 14, 2016
The service is so inconsistent it's crazy. One or two people are so nice they go above and beyond and the rest ruin it. Smiles are hard to come by. Although not there fault the traffic to get to the hotel every evening until 5am is at least a 30min wait for the closest roundabout.
Comment from Hotel Management
Jan 18, 2016 by MovenpickJBR, Hotel Management
Dear Guest, Thank you for taking the time to provide your feedback on Expedia regarding your recent visit to the Mövenpick Hotel Jumeirah Beach. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. It is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities and I was concerned to hear of our service inconsistencies from your recent stay. Please know, that while this is not indicative of the level of service we typically provide, we will use your feedback to ensure future guests receive the level of service expected of our brand. Again, my sincere apologies for failing to provide you with an impeccable visit. We certainly look forward to the opportunity in welcoming you back and serving you again. Sincerely, Philip Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from southampton, uk

nice hotel

Posted Jan 13, 2016
Nice hotel, good location if you want to be by the beach. Lots of places to eat close by although the hotel food was excellent, staff very friendly. Downsides, noisy if you have a front facing room, road very busy all day and night.
Comment from Hotel Management
Jan 16, 2016 by MovenpickJBR, Hotel Management
Dear Guest, Thank you for taking the time to provide your feedback on Expedia regarding your recent visit to the Mövenpick Hotel Jumeirah Beach. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. It is certainly never our intent to disappoint our guests, or provide anything less than the best in personal service and facilities. While the development work adjacent to the hotel is out of our control, we have clearly communicated that there may be times when the work is audible in our hotel, both on our website and with our trade partners. That all said, I can assure you that the care and comfort of our guests is our number one priority and to that end I hope you will let me know should your travel plans bring you back to Dubai, or if you would like to discuss this matter further. Sincerely, Philip Jones General Manager
2 out of 5
by A verified traveler

poor location

Posted Jan 9, 2016
almost impossible to drive and park at hotel. huge building project right in front of hotel ,work starts at 7am.Terrible location. fpor access and noise. Bar is a sports bar which was full of noisy smoking drunks when we checked in at 18.00
Comment from Hotel Management
Jan 21, 2016 by MovenpickJBR, Hotel Management
Dear Guest, Thank you for taking the time to write a review on Expedia following your recent stay at Mövenpick Hotel Jumeirah Beach. It is certainly never our intent to disappoint our guests, or provide anything less than the best in personal service and facilities. While the traffic at The Walk and the development work adjacent to the hotel is out of our control, we have clearly communicated that there may be times when the work is audible in our hotel, both on our website and with our trade partners. That all said, I can assure you that the care and comfort of our guests is our number one priority and I do hope that the current development work will not deter you from returning. We look forward to welcoming you back. Sincerely, Philip Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire

Good location for JBR

Posted Dec 31, 2015
A good central location for JBR. Pool area not for families and many far better on the walk in this respect. Overall it's good value
Comment from Hotel Management
Jan 6, 2016 by MovenpickJBR, Hotel Management
Dear Mr. Mark, Thank you for taking the time to write a review on Expedia following your stay at Mövenpick Hotel Jumeirah Beach. I am happy to know that you enjoyed the location of the hotel and found the overall facilities and services to your satisfaction. At the same time I am disappointed to read that we were unable to meet your expectations in regards to the pool area and would like to apologise for the same. I do hope that this will not deter you from returning and we look forward to welcoming you back in the near future. Sincerely, Philip Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Jumeirah Beach hotel 5 minutes from the beach.

Posted Dec 29, 2015
Great buffet breakfast, helpful and courteous staff. Clean rooms and excellent facilities. The only drawback is the noise from the ongoing building works around the this area but not a problem at night. I would stay here again and recommend to friends.
Comment from Hotel Management
Dec 31, 2015 by MoevenpickJBR, Hotel Management
Dear Mr. Habib, Thank you for choosing Mövenpick Hotel Jumeirah Beach for your stay in Dubai. We are extremely delighted to read that you spent a relaxing holiday with us and found the team excellent. At the same time, we would also like to apologise for the inconvenience caused due to the outside development work, which is unfortunately beyond our control. We look forward to welcoming you back soon. Regards, Horst Walther-Jones General Manager