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Get an overview of this hotelContemporary hotel in Dubai Convention complex

By World Trade Centre

Novotel World Trade Centre is located just off Sheikh Zayed Road. The hotel is a part of the Dubai Convention and Exhibition Centre, and is only minutes from Dubai Mall, DIFC, Bur Dubai and Deira.

Outdoor pool

The outdoor swimming pool features sun terraces and a poolside bar serving cocktails; guests can work out in Novotel World Trade Centre's fitness centre and enjoy a drink in the Blues Bar.

High-speed Internet

Guestrooms are decorated in subtle beige tones with contemporary furnishings; all are equipped with satellite television, high-speed wireless Internet access, minibars and coffee/tea-makers.

Novotel World Trade Centre

Hotel Amenities

Hotel Amenities

The Novotel World Trade Centre hotel, located in Dubai's city center, is connected to the Dubai International Convention and Exhibition Centre and is convenient to shopping, medical facilities, and a metro station. The hotel offers an onsite fitness center offers gym equipment, a spa tub, steam room, reflexology, a sauna, manicures and pedicures, and massage treatments.

The outdoor swimming pool is surrounded by a sun terrace equipped with loungers and features a poolside bar serving refreshments. The hotel houses its own hair salon, which also offers a range of beauty treatments.

Business services include a conference center, 8 meeting rooms, a computer station, and technology support staff. Complimentary wireless Internet access is available in the air-conditioned public areas. A breakfast buffet is available for a surcharge and those arriving by car will find complimentary secure parking on site, free beach shuttle, and free valet parking services are also available.

  • Outdoor pool 
  • Coffee shop or café 
  • Restaurant 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Business center 
  • Porter/bellhop 
  • 24-hour front desk 
  • Multilingual staff 
  • Total number of rooms - 412 
  • Gift shops or newsstand 
  • Elevator/lift 
  • Number of floors - 13 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Express check-out 
  • Free shopping center shuttle 
  • Free beach shuttle 
  • Hair salon 
  • Health club 
  • Computer station 
  • Pool umbrellas 
  • Free WiFi 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Luggage storage 
  • Snack bar/deli 
  • Express check-in 
  • ATM/banking 
  • Concierge services 
  • Shopping on site 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 8 
  • Free valet parking 
  • Terrace 
  • Poolside bar 
  • Pool sun loungers 
  • Conference space size (meters) - 124 
  • Number of meeting rooms - 8 
  • Year Built 2003 
  • Conference space size (feet) - 1334 
  • Conference center 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Sofa bed 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • In-room massage available 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • Sofa bed size 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Restaurant Entre Nous - Features an open kitchen and offers a range of international dishes. Hosts regular theme nights.

Blue Bar - The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy a selection of beers, wines, cocktails, and snack menu.

Café Cream - Serves sandwiches, pastries and coffees.

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

  • Deep tissue massage 
  • Swedish massage 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

No rollaway/extra beds available

Parking height restrictions apply

Early check in is available and arrangements must be made on the day of arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Tourism fee: AED 15 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AED 95 per person (approximately)
  • Airport shuttle fee: AED 180 per vehicle (one way)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel World Trade Centre Hotel
  • Novotel World Trade Centre Hotel Dubai
  • Accor World Trade Centre Dubai
  • Dubai Novotel
  • Novotel Dubai
  • Novotel Hotel Dubai
  • Novotel World Trade Centre Dubai Hotel Dubai
  • Novotel Trade Centre
  • Novotel World
  • Novotel World Trade
  • Novotel World Trade Centre
  • Novotel World Trade Centre Dubai

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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Learn more.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
Learn more.

4 out of 5
by
Posted Feb 11, 2017
Unfurtunatly ,I did not spend the time in hotel only when i gobto sleep .
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Nice Hotel close to Exhibition Aerea

3 out of 5
by
Posted Feb 5, 2017
Pros: Close to convention aerea.
Cons: Valet Time, Traffic flow, Priority for Hotel Guests.
What makes it great makes it also terrible. It saves in the Morning time to go TO but is terrible to get away after the events. I missed several Meetings, as the Time to get your parking car from valet parking is up to 60 Minutes plus traffic, which forces you to compete with the taxi way to the convention. Combined with Indian/Arabic Driving Discipline its a mess to have close appointments after convention. 3-4 Hours later its no problem. Next time i take an more traffic optimized hotel.
Comment from Hotel Management
Feb 6, 2017 by Cluster General Manager
Thank you for your candid review. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your valuable feedback is highly appreciated and I will share these with our team to ensure appropriate measures will be taken to improve the aspects highlighted. We appreciate your concerns and it is our hope to have the opportunity to serve you better in the future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Staff is not interested in their job

2 out of 5
by
Posted Jan 25, 2017
Property was okay. Because of location it will still have people. But the staff seemed not very interested in their job in general. Took multiple calls to get broken coffee machine replaced. Took me 20 mins to drop bags for my collegue in another room. Could not find a guy to handle my luggage. Reception people too busy.
Comment from Hotel Management
Jan 30, 2017 by Cluster General Manager
Dear Valued Guest, We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue and avoid any recurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Nice hotel

5 out of 5
by from R
Posted Jan 23, 2017
It was good but I don't like that I booked for three person then I got 2 beds only !
Comment from Hotel Management
Jan 23, 2017 by Cluster General Manager
Dear Valued Guest, Greetings from Dubai! We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring attention. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Easy access to the rail system

5 out of 5
by from Texas
Posted Jan 8, 2017
Great place for a modest price. We took the rail from the airport and walked about 1KM to the hotel. There is a blues bar (Blue Bar) that is relaxing
Comment from Hotel Management
Jan 9, 2017 by Cluster General Manager
Dear Valued Guest, Greetings from Dubai! We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to read that you had a wonderful time during your stay at our hotel and greatly appreciate your positive feedback about the services and facilities of the hotel. Once again, thank you for sharing your feedback with us and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Well localised, friendly staff

4 out of 5
by
Posted Jan 2, 2017
Pros: Location, staff friendliness, cleanliness.
Cons: Breakfast could be a little better organised when busy.
Location: Restaurants, cafés, transportation
The Novotel is well situated near the metro station and has some restaurants and cafés within walking distance. The staff are really friendly and ready to help and answer our questions. Our room was always spotless and tidy. Although a little short of space with the sofa-bed open, it was perfect for what we needed. Pool is great, and heated. Breakfast can sometimes be a little busy, especially over popular seasons (New Year's for example). Overall, a very pleasant stay. Definitely worth it.
Comment from Hotel Management
Jan 11, 2017 by Cluster General Manager
Dear Valued Guest, Greetings from Dubai! Thank you for taking the time to review your stay with us. We are delighted to learn that you had a pleasant stay with us and greatly appreciate your positive feedback on our rooms,the hotel's convenient location and the service of our team members. Your remark about the breakfast service is well noted and I have shared your concern with the relevant team so that we can improve our service on this aspect. Our guest observation is important to us and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central
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Good hotel close to World Trade Centre

4 out of 5
by from New York
Posted Dec 26, 2016
Good Stay. Very professional and friendly staff in all areas. Restaurant options good. Buffet breakfast excellent. Wireless connection good. Help provided on Excel problems. Very close to World Trade Centre convention area, so access also to several other restaurants. Highly recommended.
Comment from Hotel Management
Dec 28, 2016 by Cluster General Manager
Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is always a pleasure to receive positive feedback. I will share your comments with the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Good location and clean hotel

4 out of 5
by from Kuwait
Posted Dec 26, 2016
Pros: Location, service and rate
Cons: none
Location: almost all prominent locations are close to hotel.
It is a nice hotel with economical rate and comfort. Location is excellent.
Comment from Hotel Management
Jan 25, 2017 by Cluster General Manager
Dear Valued Guest, Greetings from Dubai! We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is always a pleasure to receive positive feedback. I will share your comments with the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Was there for a trade show

4 out of 5
by
Posted Dec 16, 2016
Location: Location is the issue. If you are comfortable using public transportation this hotel will work for you.
The hotel was fine. Very clean and the staff helpful. It is a great place to stay if in Dubai on business. The only issue is that it is not within walking distance to anything except the Metro. If you are looking for clean and reasonable rates this is the place.
Comment from Hotel Management
Dec 20, 2016 by h5261-am@accor.com
Dear Valued Guest, Thank you for choosing the Novotel World Trade Centre, Dubai! We very much appreciate your positive comments about the overall experience of your stay and pleased to hear that you enjoyed your visit at our hotel. Once again, thank you for sharing your feedback with us and we look forward to welcoming you back in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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Great Hotel...

4 out of 5
by
Posted Dec 4, 2016
stayed for five night in double king bed room, everything was perfect except that I had to call the room service daily to refill water bottle and toilet stuff ...it was bit annoying for me other then that the Hotel is excellent...Highly recommend.
Comment from Hotel Management
Dec 6, 2016 by Cluster General Manager
Dear Valued Guest, Greetings from Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. It is indeed a pleasure to hear that overall you had a pleasant stay with us. We have taken note of your concern and have taken the necessary actions to ensure our services will meet the guest expectations. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. We look forward to welcoming you again at Novotel World Trade Centre. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
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