Panorama Deira Hotel - Central Location
Posted Dec 9, 2013
Good central location; close to metro station, bus stations and abra station. These are all located within 5 minutes of the hotel, which should be better marketed. Hotel is also right next to al guraraira shopping centre and spinney supermarket which again can be better marketed. most staff were friendly except for Jaya. she didn't acknowledge us once as we entered and left the hotel. on top of that, when we did need to deal with her she was extremely rude. she didn't even wish us goodbye or tell us she looked forward to our next stay etc when we checked out. needs lots of customer service training. the rooms were clean, apart from lots of sand-flies in the toilets and 3 cockroaches (1 in the elevators and 2 in our room). bed sheets were clean, duvets in need of a dry clean. tv socket was loose so when I first turned on tv, no channels played. I then checked the plugs, otherwise I would have had no tv for the week had I not thought of that. the bathroom was a decent size. both the shower holders pointed the shower head in an angle that made them of no use. the shower curtain needs changing. water from the shower leaks onto the floor from the top right corner of the bath tub. the table drawer knobs inside the room need tightening, which can be done with a simple flathead screwdriver.