Ratings based on 1,021 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, walking distance to Dubai Mall

Posted Feb 24, 2017
Great value, great location, just a few minutes walk to Dubai Mall and Downtown Boulevard. The gym is well equipped.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 21, 2017
Good location although not pedestrian friendly.
Comment from Hotel Management
Feb 21, 2017 by Mohamed Aghoury, Hotel Management
Dear Valued Guest, Thank you very much for your positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. Your comment in regards to the access into the main hotel entrance for pedestrians is noted and will be remembered for future renovation plans. I appreciate you taking the time to share your experiences and recommending us on Expedia and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Kind regards, Sven Fritzsche Resident Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, reasonably priced

Posted Feb 19, 2017
Pros: Location, value for money
Cons: Breakfast, service of restaurant staff. Polite but seemed very overworked
Location: Close to Dubai Mall and Dubai Opera
Great location and well priced for overnight stay after attending theatre production. Service hit and miss some very good, others very basic. Very little atmosphere in main hotel after returning from theatre - served us in restaurant bar but we did not feel particularly welcome. Breakfast overcrowded and basic.
Comment from Hotel Management
Feb 21, 2017 by Mohamed Aghoury, Hotel Management
Dear Valued Guest, Thank you for your rating and comments on Expedia following your recent stay at Roda Al Murooj Hotel. We are glad that in general you enjoyed our location and facilities but regret to read that there's a shortfall in F&B service. Please accept our apologies for expectations not met. Rest assured that this will be discussed with the concerned Department Heads for immediate remedy and to avoid reoccurrence. Looking forward to welcoming you back nevertheless we remain with kind regards Sven Fritzsche Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Near to Dubai mall

Posted Feb 10, 2017
The carpets in the hallways are old . Change them to marble .
Comment from Hotel Management
Feb 13, 2017 by Mohamed Aghoury, Hotel Management
Dear Ms. Rola, Thank you very much for an excellent rating about your recent holiday with us at Roda Al Murooj Hotel. Your comment in regards to our carpet is noted and will be assessed with the relevant department heads to meet all of our guests’ expectations. Thank you for taking the time to share your experiences and recommend us on Expedia. Looking forward to welcoming you back to Roda Al Murooj in the future, I remain with kind regards Sven Fritzsche Resident Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Portugal

Staff needs to be better trained

Posted Feb 9, 2017
Pros: close to Dubai Mall
Cons: Staff and managers need to be more professional and trained.
Location: Shopping at Dubai Mall
Hotel facilities, comfort and cleanliness are overall satisfactory but staff lacks professionalism and managers need to be more experienced and effcient. Once, after I requested an omelete, the cook tried to recycle the one another customer left. Another time, while many customers were still eating breakfast in the restaurant, they started moving furniture and carpets, which of course generated a lot of unpleasant dust. I referred that to a manager who just said sorry but they needed to go on to prepare the room for early lunch, which was totally unacceptable.
Comment from Hotel Management
Feb 13, 2017 by Mohamed Aghoury, Hotel Management
Dear Valued Guest, Thank you for your review of your recent stay with us at Roda Al Murooj Hotel on Expedia. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. Please be assured that your valued comments and suggestions will be assessed and rectified as required. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Roda Al Murooj Hotel in the near future, we remain with kind regards Sven Fritzsche Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with full utilities within the complex

Posted Feb 2, 2017
Location: walking distance to Dubai mall and the downtown activities
it was one night trip, and first time at Roda since they change it from Rotana. the hotel overall is nice but not the top of the 5 stars hotel. the best thing that i liked it, the shops within the hotel complex (coffee shops, saloons, etc..) they take you around it by the hotel golf car.
Comment from Hotel Management
Feb 2, 2017 by Mohamed Aghoury, Hotel Management
Dear Valued Traveler, Thank you for your time in posting your review and for recommending Roda Al Murooj Hotel on Expedia. We are extremely happy to hear that you had enjoyed your recent visit to our hotel and that you were pleased with both the location and facilities at our property. It is also a pleasure to note that you were able to make use of the services around Roda Al Murooj Complex. All your kind comments are greatly appreciated and I look forward to welcoming you back in the near future. Kind regards, Sven Fritzsche Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to Dubai Mall

Posted Jan 25, 2017
Great hotel to stay, had a partial view of Burj Khalifa. Walking access to Dubai Mall. Very cooperative staff and rooms were very clean.
Comment from Hotel Management
Jan 29, 2017 by Mohamed Aghoury, Hotel Management
Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time. I appreciate you taking the time to share your experiences and recommending us on Expedia and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Sincerely, Sven Fritzsche Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from pleasanton calif

Nice hotel within short distance of lot of attract

Posted Jan 18, 2017
There were no hair dryers in the bathrooms. A few more things such as tissue papers and extra soaps would have helped
Comment from Hotel Management
Jan 29, 2017 by Mohamed Aghoury, Hotel Management
Dear Ms. Mo, Thank you very much for your review of your recent holiday with us at Roda Al Murooj Hotel. I am glad that in general you enjoyed your stay with us. With much regret I learnt about the inconvenience caused by missing hair dryer and some stuffs in the room. Please accept our sincere apologies. Rest assured that this will be discussed with the concerned department heads for immediate remedy and to avoid re-occurrence. I appreciate you taking the time to share your experiences and recommending us on Expedia and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Kind regards, Sven Fritzsche Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
A very convenient place to stay in Dubai. The dubai mall and burj khalifa are just opposite from the hotel. Hotel was very staisfactory. The staff could have been little more friendly. Food is good but not so great. Overall its a decent hotel to stay.
Comment from Hotel Management
Jan 29, 2017 by Mohamed Aghoury, Hotel Management
Greetings from Roda Al Murooj Hotel. Thank you very much for the positive rating and comments on Expedia following your recent stay at Roda Al Murooj Hotel. We look forward to welcoming you back soon! Sincerely, Sven Fritzsche Resident Manager
3 out of 5
by A verified traveler from seattle

Nice hotel in a convenient downtown location.

Posted Dec 19, 2016
We stayed in the 2 bedroom apartments for couple of nights. Location if the hotel is great, right in the heart of downtown. The hotel campus is not as expansive as we had originally estimated. The apartments have a separate reception and entrance around the block with a buggy to ferry guests and does not feel as connected. The biggest drawback the physical proximity of the hotel to a loud and busy freeway with the sound permeating through the walls of the hotel. Sound of luxury cars drag racing in the middle of the night often woke us up. The room itself is fairly generous sized with most amentities you would want and service level with staff responsiveness is excellent. The 24 hour supermarket round the corner may be convenient for longer stays. We tried "Jodhpur" a restaurant on campus and found the food to be good, missed out of the all day buffet dining with looked sumptous. Price is definitely on higher side. Overall a good package, might try other hotels before I decide to come back here.
Comment from Hotel Management
Jan 29, 2017 by Mohamed Aghoury, Hotel Management
Dear Mr. Arindam, Thank you very much for your review of your recent stay with us at Roda Al Murooj Hotel on Expedia. With much regret we learnt about the noise which impacted your stay. For future visits we recommend to request a room with view to the garden. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Roda Al Murooj Hotel in the near future, we remain with kind regards Sven Fritzsche Resident Manager