Ratings based on 709 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

朝食が美味しい。

Posted Aug 31, 2015
Pros: 幼児連れだったので、ミニキッチン、大きめの冷蔵庫、電子レンジなど便利だった。
Cons: Wi-Fiが有料、つながりが遅い。
Location: 徒歩圏内では特にないがタクシーを使うと観光名所にそれぞれ中間点の感じ。
2泊したが野菜入りのオムレツを焼いてもらったり、いろいろ美味しかった。スタッフは親切だった。グレードアップで部屋の感じも良くバスルームも広かった。
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Close to Dubai mall

Posted Aug 28, 2015
Pros: The service of the staff. They are very prompt and attentive.
Location: Dubai mall, Burj-Khalifa
We have stayed in this hotel for two nights in a club room. As soon as we got off the airport, we were greeted by one of the staff members and gave ride to the hotel. Initially we were given a room with city view and later they moved us into a room with Burj-khalifa view on a higher floor upon our request with no additional cost. The view from the room is breathtaking. The staff at the hotel are very friendly and their service is excellent. They have wide variety of food for breakfast and snacks. The hotel is located couple of blocks away from the Financial center (Dubai metro station) and Dubai mall is next stop from this station.
Comment from EPC
Aug 31, 2015 by Karim, EPC
Dear T Rao, Thank you very much for sharing your positive experience about Rose Rayhaan by Rotana. We are happy to know that we have met your expectations. We will definitely share your comments with the team here to motivate them in providing excellent service to all our guests. My team and I look forward on your next visit soon. Sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel

Posted Aug 20, 2015
No issues - cant fault Hotel, Location, Room, Food or Staff... All top notch.
Comment from EPC
Aug 24, 2015 by Karim, EPC
Dear Lee, Thank you very much for posting a review here in Expedia. Your positive comments will be shared with the team here. Meantime, we look forward to welcoming you back. Sincerely, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2015
Nice hotel, clean chambers. ...............................................
Comment from Hotel Management
Aug 25, 2015 by Karim, Hotel Management
Dear Valued Guest, Thank you for staying at Rose Rayhaan by Rotana. We are glad that we have met your expectations. We will definitely look forward to welcoming you back. Sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Des vacances de Rêve !!!

Posted Aug 18, 2015
Nous avons passé une semaine de rêve à Dubaï. L'hôtel est très bien situé à 5 min du métro, le personnel est accueillant et serviable, la chambre est parfaite : spacieuse / literie confortable / salle de bain avec baignoire et douche et en plus une petite kitchenette avec micro-onde / bouilloire et frigo ... Notre réservation était avec petit déjeuner compris, le buffet de celui ci était varié et super bon. Merci Expedia
Comment from Hotel Management
Aug 24, 2015 by Karim, Hotel Management
Dear hala666, We are pleased to know that you have enjoyed your stay with us. As we are constantly striving to achieve the highest standards of service whatever the circumstances are, so it is always very rewarding for my team and I to know that Rose Rayhaan by Rotana have met your expectations. We will definitely look forward to welcoming you back soon. Sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Lovely hotel with a decent pool

Posted Aug 13, 2015
Pros: Everything - it was clean, cool and comfortable. Easy walking distance to the Metro train station was a fantastic bonus.
Location: Location was perfect as the Metro train station was very close. It was easy to catch to and from the airport, to the Mall, gold Souk, etc
Lovely hotel with friendly, professional staff. Beautiful pool, so nice to come back from the unrelenting heat and take a dip to cool off.
Comment from Hotel Management
Aug 16, 2015 by Karim, Hotel Management
Dear kim, This is what is so special about the Rose Rayhaan by Rotana… it is very rewarding to read a comment from a happy guest on how our staff provides a genuine hospitality service to our valued dwellers. We are delighted that you have enjoyed your vacation and look forward to welcome you back. Sincerely, Karim Nahas General Manager
2 out of 5
by A verified traveler from London

Central location

Posted Aug 13, 2015
Although the hotel is centrally located, it is not worth the money you pay. There is no free wifi in the room and breakfast costs £15
Comment from Hotel Management
Aug 18, 2015 by Karim, Hotel Management
Dear Jackie, Thank you for sharing your constructive feedback about Rose Rayhaan by Rotana. We have noted your comments and shared with concerned departments in order to assist us in improving the services we aspire to provide. Please note that are internet and breakfast charges are in line with our competitors but we will certainly look into it more closely. Please accept our sincere apologies for the inconvenience you experienced. Nevertheless, we hope that we will have the pleasure of welcoming you back in near future. Sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Very good property.

Posted Aug 9, 2015
It was very good experiance. Hotel was clean and buissness lounge was fantastic. Internet powerful.
Comment from Hotel Management
Aug 11, 2015 by Karim, Hotel Management
Dear jani, The Rose Rayhaan team extends our most sincere gratitude for your kind comments. Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience. My team and I look forward to welcome you back. Yours sincerely, Karim Nahas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from bordeaux

6 jours à dubai en aout...

Posted Aug 8, 2015
Pros: Hotel situé à 100m d'une station de métro, à 9km de l'aéroport, en plein centre du quartier financier. Le personnel est nombreux et trés accueillant.
Cons: Attention au choix des chambres et des étages... Car on peut facilement se retrouver en vis à vis d'un building qui vous cache tout.
Location: Quartier désert en été, mais centré entre vieille ville et nouveau dubai. Ne partez surtout pas à pieds pour visiter: trop loin trop chaud pas.
Dubai hallucinant, trés trés chaud, perpertuellement en travaux (entre les buildings, sur les fronts de mer, et sur la mer!). Ville faite pour l'automobile, mais pas les piétons : se déplacer qu'en taxi (pas trop cher) ou en métro (pas du tout cher). mais pas à pied : à part dans les malls ou certaines plages aménagées, routes intraversables, trottoirs absents, chaleur difficile à supporter, automobilistes rois. En été toujours au dessus de 40° dans l'air, et l'eau entre 32 (accepatble) plus de 37° sur certaines plages (sensation bizarre de rentrer dans un bain géant: la mer étant trop refermée par les nouvelles constructions d'iles comme à dubai marina). Sinon architecture incroyable, un vrai new-york du golfe persique, des quartiers variés mais très éloignés, un sentiment de sécurité très appréciable, une propreté à donner des leçons à nos pays occidentaux, les prix identiques à ceux de la france (vetements, électronique, restaurants...), les habitants très gentils quelle que soit leur nationnalité (très peu de dubaiotes d'origine mais le monde est représenté). A faire au moins une fois dans sa vie
Comment from Hotel Management
Aug 10, 2015 by Karim, Hotel Management
Dear daniel, Thank you for taking the time to provide your valuable feedback about Rose Rayhaan by Rotana. We have noted your comment and shared with the department head concerned for future reference. Meantime, we look forward to welcome you back in the very near future. Yours sincerely, Karim Nahas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Jul 26, 2015
Lovely stay, would definitely return. Friendly hotel staff always happy to help
Comment from EPC
Jul 27, 2015 by Karim, EPC
Dear stephanie, This is what is so special about the Rose Rayhaan by Rotana… it is very rewarding to read a comment from a happy guest on how our staff provides a genuine hospitality service to our valued dwellers. We are delighted that you have enjoyed your vacation and look forward to welcome you back soon. Yours sincerely, Karim Nahas General Manager