Ratings based on 186 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Good location, walking distance to shopping mall.

Posted Apr 27, 2017
Very friendly/ helpfull staff. Excellent service all round.
Comment from Hotel Management
Apr 29, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler from Worcester, UK

Half -term break

Posted Mar 5, 2017
Pros: Excellent staff, quiet location, fairly central.
Cons: Wi-fi is weak in rooms
Location: Quiet location, but plenty of shops/restaurants 10 minutes walk away.
We arrived at 9am, tired after a long flight, but the room was available early, within the hour. The room was a reasonable size and fairly well equipped. Beds were comfortable and the bathroom was okay, albeit a little small. We ate both in the restaurant and via room service. At all times the food was good quality, reasonably priced and sufficient. There is a nice little swimming pool and jacuzzi on the top floor which was kept clean and well staffed. The staff were excellent and were always very attentive - it was no trouble for them to solve our problems, queries and requests. I would have no hesitation in recommending this hotel, based on our experience. We were a family of 2 adults/2 children travelling in Feb 2017.
Comment from Hotel Management
Mar 6, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We have checked the Wi-Fi signal strength in your room and could not any anomaly. We have however alerted out IT Manager to keep the same under observation. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Park Hotel Apartments centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
3 out of 5
by James from Dubai

ok Stay

Posted Feb 18, 2017 on Hotels
The hotel was not aware of our booking and had to send them our booking details via email. food was mainly Indian cuisine and not continental. very few options for non Indian sub continent visitors
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Guest, We regret and apologize for the inconvenience you had to face. We have informed the Online Agent - Hotels.com about this technical glitch of not receiving your reservation and they are resolving the same. We do have a fair share of American breakfast with hot continental main courses / waffles / baked beans along with Arabic and Indian cuisine to cater to all guests worldwide. Our chef would be very glad to prepare any item you may desire if informed in advance. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back in any of the Savoy Hotels all centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations. Sincerely, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
2 out of 5
by A verified traveler from Australia

It was an OK stay

Posted Jan 31, 2017 on Wotif
Pros: Friendly staff
it was located in Old Dubai, about 15 -20 mins from Airport (should be about AED45 by taxi, if it's more and u know u are being ripped off by the taxi driver). there is a shopping mall called Burjuman (about 15 mins walk from the hotel), if u don't want to take taxi, u can get the skytrain from the mall and basically it's connected to all the majority tourist destination and most of the major shopping mall in Dubai. If you have kids, I would recommend taxi (since the price is quite reasonable). There is a construction work nearby the hotel, so it will be very noisy since 6 or 7am, we got awaked by the noise everyday, including weekends!! Some Indian family was staying on the same floor banging the doors few times and adult shouting loudly at the corridor at 11pm which is very annoying. the nearest food café/restaurant is about 15 mins walk. the only good thing about the hotel is the staff, they are very friendly and efficient, we have problem with our wifi, a staff comes to us within 5 mins. The only problem with the staff is they can't get us a taxi in the morning during peak hour time, they have to get the taxi by waving them, not quite sure how the taxi system works in Dubai, I was expecting the staff to call for a taxi, probably there isn't a phone call facility for the taxi?
Comment from Hotel Management
Feb 2, 2017 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your comments. We have passed on the compliments to all the staff. We regret that you were disturbed by the sound of the nearby constructions and a noisy neighbour guest on your floor. We wish you had reported this to our 24-hour Reception / Duty Manager and we would have immediately shifted you to another wing and floor of the hotel. If you inform the reception to book a taxi in advance, then we can call the local RTA taxi service which usually take 25 minutes to arrive. If you arrive at the Reception directly then all efforts are made by the staff to flag down a passing by taxi for your immediate use. We look forward to welcome you back in any of our Savoy Hotels in Dubai. Regards, Faroukh Sunny Group General Manager Savoy Hotel Apartments - Dubai
4 out of 5
by A verified traveler

Good location and hotel room

Posted Nov 28, 2016 on Hotels
Great hotel and staff at reception really helpful. Shame the breakfast is not very good and not worth the money.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback and high ratings. We do have a fair share of American breakfast with eggs / hot continental main courses / waffles / baked beans along with Arabic and Indian cuisine to cater to all guests worldwide. Our chef would be very glad to prepare any item you may choose if informed in advance. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
first of all the management and staff are the best. I have been coming to Dubai for 11 years and have stayed in all the high end hotels and this staff and management rates high with the best. Hotel is clean and they really care about your comfort. The best I would stay here ever time I come to Dubai,you cant bet the price and 24/7 someone is ready to asset you. Be proud for you made my stay here wonderful and restful. Thanks again, Johnny hardy
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your kind, positive and generous comments which will shall treasure greatly. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We look forward to host you back at the Savoy Park. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle upon Tyne

Nice apartment hotel.

Posted Nov 3, 2016
Nice apartment hotel situated in residential area. Close to Al Fahidi and Burjuman metro stations. Big and comfy bed, clean room and very helpful staff.
Comment from Hotel Management
Nov 5, 2016 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent Staff great service

Posted Nov 1, 2016
Pros: Very nice and clean hotel and at a good location close to airport, great for families , Brilliant staff Arshad,Erica,Swami and Madhu always ready to help with a smile.facilities in the room included toaster and own iron and free wifi
Cons: Expensive Breakfast about 35 Dh every day a bit steap. hotel shuttle service should have facilities to go to other areas such as dubai mall,marina,creek instead of just jumariah beach.play area would be usefull for families with young children
Location: Close to Alfahidi , Burjaman Train station.which has direct connection to Burj khalifa.short walk to many shops for souvenirs,restaurants jewellery
Comment from Hotel Management
Nov 3, 2016 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel although far from beach - 30 mins drive

Posted Oct 28, 2016
Pros: Service
Cons: Pillows, wifi to accept more than 3-4 devices, safe didn't work
Location: Not much to do nearby apart from Indian souks
We were two adults two kids, and had to share three to one bed and one in single sofa bed. This wasn't really ideal and I didn't sleep too well. Staff are lovely and the place is clean. There is a free bus leaving at 9:45 to jumeirah kite beach returning 2pm. However, it is extremely hot so beware (end Oct 37-40 degrees). Breakfast was nice at 35 dirhams per person and kids are free, so this was cost effective. We ate at a lovely Iranian restaurant AL USTAD ten mins walk away. 112 dirhams for four, delicious food and few tourists (mainly locals). We dislike the bling of Dubai so this hotel gets you away from that and a more authentic experience. We would stay again.
Comment from Hotel Management
Oct 29, 2016 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your high ratings and positive comments. We do have a selection of pillows and can be available on request. All our rooms have Wi-Fi internet for a maximum of 4 devices at any any given time. This helps us to regulate the speed evenly amongst all the users within the hotel. We did not find any anomaly with the safe but will keep this under observation. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We look forward to host you back at the Savoy Park. Sincerely, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Good central place to stay

Posted Oct 24, 2016
Everything as you expect it from the description. Even better. 500m to the next Metro-Station. Good breakfast, good and fairpriced restaurant. 6 great days and nights at Dubai.
Comment from Hotel Management
Oct 25, 2016 by Savoy Hotel Apartments - Dubai, Hotel Management
Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Park. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.