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Get an overview of this hotelLuxury Dubai hotel with spa, pools, and eateries

10 minutes from the beach

A 10-minute drive from Souk Madinat Jumeirah and Jumeirah Beach, Sheraton Dubai Mall of the Emirates Hotel connects directly to glitzy Mall of the Emirates, home to hundreds of high-end boutiques. Guests can walk 7 minutes to the mall’s metro station, or ride the free hotel shuttle to the beach.

Luxe spa and free parking

For views of Dubai’s soaring skyline, and an upscale spa offering beauty treatments, a sauna, and a fitness center, guests can ascend to the 24th floor. Other top-notch amenities include 2 outdoor pools, free valet parking, and restaurants offering both fine cuisine and panoramic vistas.

Comfy bed, iPod® dock

Modern guestrooms are primed for both comfort and entertainment, with iPod® docks, interactive TVs with premium channels, and WiFi. Each room has a Sheraton Sweet Sleeper Bed™ to encourage a good night’s rest. Many suites and Club rooms feature sweeping views across the city.

Hotel Amenities

Hotel Amenities

Connected directly to the Mall Of The Emirates, Sheraton Dubai Mall of the Emirates Hotel puts you in Downtown Dubai, a 2-minute walk from the metro station and a 10-minute drive from Jumeirah Beach.

After working up a sweat in the fitness center, you can relax with a massage or a spa treatment at the Shine Spa, which also includes a sauna and a steam room. 2 outdoor swimming pools and a children's pool are available as well. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The hotel also has a snack bar/deli, and guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

A computer station is located on site and high-speed wireless Internet access is complimentary. This 5-star property offers access to a business center, limo/town car service, and 9 meeting rooms. Event facilities include a conference center and conference space. Sheraton Dubai Mall of the Emirates Hotel also offers a rooftop terrace, concierge services, a television in common areas, porter/bellhop, a library, and a grocery/convenience store. Complimentary parking facilities and a free beach shuttle are also available.

  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Free beach shuttle 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free parking nearby 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 9 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 24 
  • Number of outdoor pools - 2 
  • Number of restaurants - 3 
  • Parking (limited spaces) 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Total number of rooms - 481 
  • Tours/ticket assistance 
  • Year Built 2010 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Outdoor pools  
  • Snack bar/deli  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Parking (limited spaces), Free parking nearby

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 11 AM.

Sanctuary - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Lunch and light fare are served.

Vantage - This bar and lounge serves lunch and dinner, as well as a selection of beverages. Guests can also enjoy alfresco dining on the large terrace with sweeping views of Dubai. Open 24 hours.

Link@Sheraton Cafe - This cafe specializes in international cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Golf lessons available nearby 

Spa Services

Shine Spa invites guests to revitalize on the 24th floor featuring panoramic views of Dubai. The spa has 5 treatment rooms including a special couples treatment room. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Sports massage 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at Midnight

Minimum check-in age is 21

Special check-in instructions:

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • Tourism fee: AED 20 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Dubai Mall Emirates
  • Sheraton Dubai Mall Emirates Hotel
  • Pullman Dubai Mall Of The Emirates Hotel Dubai

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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