Ratings based on 1,128 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

local for business or vacation is perfect.

Posted Aug 23, 2015
Well created by staff, quick check in great rooms comfortable and week appointed nothing left out great internet connection throughout the hotel. Highly recommended for and will stay again.
Comment from EPC
Aug 27, 2015 by Director of Operations, EPC
Dear G, Thank you for recommending us! Your kind words are much appreciated and we look forward to welcoming you back. Kind regards, Gabor Bors
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Close to beach, shopping

Posted Aug 23, 2015
Hotel was very nice. Very clean, staff friendly and helpful. Very accommodating. You definitely get your money's worth here. Beds are very soft and I felt like I was sleeping on a cloud every night. The free bottles of water in the rooms are great to have on those hot summer days in Dubai. You're close to shopping and the beach, all in walking distance. Metro and tram are a ten min walk from hotel, also very convienient. Bustling with restaurants you don't have to go far to find great food. Definitely recommend and would stay again!
Comment from EPC
Aug 27, 2015 by Director of Operations, EPC
Dear D, Thank you so much for this wonderful feedback! Thank you for pointing out your general satisfaction related to your room and our unique location. We look forward to welcoming you back. Sincerely, Gabor Bors
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey, U.S.A

Posted Aug 22, 2015
It was great. The workers excellent. The securities always alert. I felt very safty.
Comment from EPC
Aug 27, 2015 by Director of Operations, EPC
Dear Guest, Thank you so much for this wonderful feedback. I will certainly pass on your words of praise to the whole team as this serves as an encouragement to keep on providing such high standards of service. We look forward to welcoming you back. Sincerely, Gabor Bors
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 20, 2015
Pros: The cleanliness, most of the staff are polite, courteous and attentive and the location
Cons: The concierge could be more helpful in providing reliable information, they didn't show much of an interest in our concerns or try their best to help.
Location: 2 min walk from Jumeirah beach, plenty of restaurants and cafes within 5mins away all offering an array of cuisines to choose from.
Located directly opposite Jumeirah Beach and The Walk the hotel is perfectly positioned to take advantage of the local shops and restaurants. Our stay at Sofitel was mostly pleasant, with helpful and friendly dining staff, front desk and room service however we had a few issues with the concierge since they weren't helpful at all when we asked them for advice on the local area. I would definitely suggest speaking to someone else besides the concierge as we always got very unreliable information from them, I would also deal with airport transfers directly as they refused to help us when we needed to request an alternative transfer time luckily the company I had booked our private transfers with were extremely helpful. Overall, we did enjoy our stay at Sofitel. We only had breakfast at the hotel and there was a lot of variety but it wasn't consistent; some days there would be bacon, sausages, beans ect others days there would be more traditional/local foods which was fine as we ate fresh omelettes and fruit most days anyway. The cleanliness of the hotel is superb and cannot be faulted, the cleaning staff are very discreet and housekeeping often checked to see what time would suit us for our room to be cleaned and even when they didn't ask us it was always done whilst we were out shopping, eating or touring the city.
Comment from EPC
Aug 27, 2015 by Director of Operations, EPC
Dear Guest, We are pleased to hear that overall your stay was a positive one and that you were able to make the most of our spectacular marina location. Your feedback is much appreciated and we all look forward to seeing you with us again. Sincerely, Gabor Bors
4 out of 5
Recommended
for Couples
by A verified traveler from Aberdeen, Scotland

Nice hotel.

Posted Aug 15, 2015
Pros: Location was good.
Cons: Re-design of the bathroom and general upkeep
Location: The hotel is on an area called 'The Walk'. There are lots of shops and restaurants to choose from
This was our second stay at this hotel. The staff are great (especially in the bar)! Pool area is small but has good facilities. The rooms are a decent size but the bathroom is badly designed and is a bit tired looking(toilet and shower area. I personally, found the bed to be very firm and not very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ビーチ、レストラン、ブティック、全て至近距離に揃っています。

Posted Aug 13, 2015
Pros: ロケーション、雰囲気、スタッフ、部屋の快適さ、清潔感、総合的なコストパフォーマンスの良さ。
Cons: エアコンの効きがちょっと悪かったです。27.5度以下になりませんでした。
7泊しました。このホテルを選んで良かったと思います。客室は清潔で快適、スタッフも親切でフレンドリーです。オーシャンビューへのグレードアップも比較的低額でした。ホテル内のレストランでの食事は1回だけでしたが、ちょうど海辺とホテルの中間ぐらいにレストランや高級ブティック、映画館などが立ち並んだストリートがあり、そこで主に西洋料理ですが好みのレストランが選び放題です。数日は観光をせずにホテル近辺でまったり過ごしても飽きません。基本移動はタクシーです。最寄り駅にタクシー移動して、そこから鉄道を使うのが一番快適で交通費の節約になります。
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good access to the beach from the pool

Posted Aug 13, 2015
Pros: Service and staff
Cons: Staff could advise of alternnative breakfast options within the hotel eg there is a half price option as opposed to the full range of breakast
Location: The beach was all we were interested in but lots of other eating options outside and shops
We had a great time in this hotel; as relaxation close to the beach and the hotel pool suited our brief stay on our way home from 8 weeks travelling
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2015
excellent except for the fact i had to call almost every day for my room to be cleaned
5 out of 5
Recommended
for Everyone
by A verified traveler from Moscow,Russia

Posted Aug 8, 2015
as for me it is best hotel for vacation and for business,amazing food,cleanest room,hospitality stuff,fantastic food!
Comment from EPC
Aug 27, 2015 by Director of Operations, EPC
Dear Guest, I am very pleased to hear that you enjoyed your stay and that our food offerings were particular highlights for you. Service is incredibly important to us and I am very happy that you found our staff friendly and helpful. We are looking forward to welcoming you back soon. Sincerely, Gabor Bors
4 out of 5
Recommended
for Everyone
by A verified traveler from London

luxurious hotel

Posted Aug 8, 2015
I wished the room was ready when we arrived at 8.30am from an overnight flight from London, had to wait three hours until one was available. Otherwise everything else was perfect.