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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Minibar, in-room safe, desk, blackout drapes

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationFish Roundabout16 min walk
    Popular LocationNaif Souq3 min drive
    Popular LocationCity Centre Deira6 min drive
    AirportDubai (DXB-Dubai Intl.)7 min drive

Choose dates to view prices

  • Executive Room

    4.3/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsExecutive Room
  • Family Room

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsFamily Room
  • Deluxe Single Room

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsDeluxe Single Room
  • Executive Single Room

    3.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More detailsExecutive Single Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    More detailsDeluxe Room

About this area

Dubai

Located in Dubai's Deira neighborhood, Carlton Palace Hotel is in the business district and near the airport. Dubai Festival City Mall and Dubai Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo and KidZania. Traveling with kids? Make time for Sharjah Aquarium, or check out an event or a game at Meydan Racecourse. Spend some time exploring the area's activities, including golfing and golf lessons.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Fish Roundabout - 16 min walk
  • Naif Souq - 3 min drive
  • Dubai Creek - 5 min drive
  • BurJuman Mall - 5 min drive
  • City Centre Deira - 6 min drive

Getting around

  • Al Rigga Station - 8 min walk
  • AirportDubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • Al Shindagah — 1 min walk
  • Al Diwan — 1 min walk
  • Beirut Restaurant & Grill — 8 min walk
  • Golden Fork — 8 min walk
  • Hardee's — 9 min walk

About this property

Carlton Palace Hotel

Family-friendly Dubai hotel in Deira, near City Centre Deira
This hotel features 3 restaurants, an outdoor pool, and a nightclub. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 212 rooms feature thoughtful touches like bathrobes and slippers, plus living rooms and TVs with satellite channels. 24-hour room service, minibars, and free newspapers are among the other amenities available to guests.
Carlton Palace Hotel offers 212 accommodations with minibars and safes. Accommodations offer separate living rooms. Televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 77 for adults and AED 35 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Polish
  • Russian

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Pool sun loungers

Spa

  • 2 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers

Policies

Check-in

Check-in from 2 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from June 15 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 77 for adults and AED 35 for children (approximately)
  • Airport shuttle fee: AED 105 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dubai Metropolitan
Dubai Metropolitan Palace
Metropolitan Dubai
Metropolitan Dubai Palace
Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Palace Hotel
Metropolitan Palace Hotel Dubai
Palace Dubai
Hotel Metropolitan Palace
Metropolitan Palace Dubai Hotel
Carlton Palace Hotel Dubai
Carlton Palace Hotel
Carlton Palace Dubai
Carlton Palace
Carlton Palace Hotel Hotel
Carlton Palace Hotel Dubai
Carlton Palace Hotel Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Carlton Palace Hotel and receive a full refund?
Yes, Carlton Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Carlton Palace Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Carlton Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carlton Palace Hotel?
Valet parking is free at this property.
What time is check-in at Carlton Palace Hotel?
Check-in is from 2 PM–noon.
What time is check-out at Carlton Palace Hotel?
Check-out is at noon.
Does Carlton Palace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 105 per vehicle, one-way, applies.
Where is Carlton Palace Hotel located?
This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Fish Roundabout and Al Ghurair Centre. City Centre Deira and Gold Souk are also within 2 mi (3 km). Al Rigga Station is 8 minutes by foot and Union Station is 14 minutes.
4.1
Very Good
5 - Excellent
392
4 - Good
396
3 - Okay
123
2 - Poor
46
1 - Terrible
41

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sure the Carlton is a wonderful place to stay. Sadly I was unable to enjoy it because my flights were cancelled I spoke to the hotel and they said they’d cancel the booking and refund me but Expedia would would have to do it. Numerous attempts to contact Expedia were unsuccessful. Maybe this review will reach somebody there. The Emirates flights were cancelled two weeks before travel. I have not seen the charges credited back to my account. I have more upcoming travel in the next 3 weeks booked through Expedia and have to change it all but cannot. How about somebody contacting me? Please?
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff
I've stayed here a few times now, it is an older, grand hotel and the service is always outstanding. I would highly recommend this hotel.
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, clean, excellent service and value for money- would recommend
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

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