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Citymax Bur Dubai

Photo gallery for Citymax Bur Dubai

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Terrace/patio
In-room safe, individually furnished, desk, laptop workspace

Overview of Citymax Bur Dubai

Citymax Bur Dubai

3-star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Kuwait Street Mankhool Area, Dubai

Explore the area

  • Popular LocationBurJuman Mall15 min walk
  • Popular LocationTextile Souk3 min drive
  • Popular LocationiFly Dubai3 min drive
  • AirportDubai (DXB-Dubai Intl.)15 min drive

Room options

About this area

Dubai

Citymax Bur Dubai is located in Bur Dubai, a neighborhood in Dubai, and is in a shopping district and near the airport. Burj Khalifa is a notable landmark, and travelers looking to shop may want to visit BurJuman Mall and Textile Souk. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Dubai Tennis Stadium.
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Map

What's nearby

  • BurJuman Mall - 15 min walk
  • Dubai Museum - 2 min drive
  • Textile Souk - 3 min drive
  • iFly Dubai - 3 min drive
  • Dubai Cruise Terminal - 3 min drive

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • Kamat Restaurant - 5 min walk
  • Gazebo Restaurant - 5 min walk
  • Filli Cafe - 6 min walk
  • Barrels Pub - 8 min walk
  • Elia Greek Restaurant - 8 min walk

About this property

Citymax Bur Dubai

3-star hotel near Burj Khalifa
A poolside bar, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Citymax Bur Dubai. Be sure to enjoy a meal at any of the 3 onsite restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), free newspapers, and tour/ticket assistance
  • Concierge services, multilingual staff, and a billiards/pool table
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews say good things about the breakfast, overall value, and pool
Room features
All guestrooms at Citymax Bur Dubai have thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 40 for adults and AED 20 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • CityCafe
  • Claypot
  • Sizzling Wok

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

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Dubai
Bur Dubai
Bur Dubai
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 3.5+
Guest rating 3.5+
3 star
3 star

Policies

Check-in

75% of travelers were happy with check-in
Check-in from 2:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 40 for adults and AED 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Frequently asked questions

Does Citymax Bur Dubai have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citymax Bur Dubai?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Citymax Bur Dubai on Oct 18, 2022 start from $55.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citymax Bur Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Bur Dubai?

Limited spots are available.

What time is check-in at Citymax Bur Dubai?

Check-in is from 2:00 PM - 2:00 AM.

What time is check-out at Citymax Bur Dubai?

Check-out is at noon.

Where is Citymax Bur Dubai located?

Located in Bur Dubai, this hotel is within 1 mi (2 km) of BurJuman Mall and Textile Souk. Dubai Museum and Gold Souk are also within 3 mi (5 km). Sharaf DG Station is 14 minutes by foot and Al Karama Station is 15 minutes.

Can I cancel my reservation for free at Citymax Bur Dubai and receive a full refund?

Yes, Citymax Bur Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Citymax Bur Dubai cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 193 out of 931 reviews
5 - Excellent 21%
Rating 4 - Good. 388 out of 931 reviews
4 - Good 42%
Rating 3 - Okay. 240 out of 931 reviews
3 - Okay 26%
Rating 2 - Poor. 64 out of 931 reviews
2 - Poor 7%
Rating 1 - Terrible. 46 out of 931 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Pablo L
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Title
The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Stayed 5 nights in Jun 2022

5/5 Excellent

sola
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and see it ..so cool
This is the best place to stay
Stayed 3 nights in Jun 2021

5/5 Excellent

Samuel
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow..good place
Amazing place to stay
Stayed 7 nights in Jul 2021

3/5 Okay

Mr Maxamed
Stayed 11 nights in Oct 2021

3/5 Okay

jumana
Liked: Staff & service
Disliked: Amenities
Stayed 12 nights in Sep 2021

4/5 Good

Lury
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citimax Bur Dubai
Very good hotel. Affordable price, clean and good bedroom. Breakfast must be improved.
Stayed 1 night in Aug 2021

4/5 Good

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Rooms are a bit small, however the most annoying part of this hotel are the pillows. Those are the most uncomfortable pillows I've ever experienced in a hotel. They're inflated and bulky with no give. I could not sleep well and my neck was sore in the morning. The hotel had no other options. I would have stayed another couple of days, but I had to switch hotels cause of that.
Stayed 2 nights in Jul 2021

1/5 Terrible

Verified traveler
Stayed 5 nights in Jul 2021

4/5 Good

Michael
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Max Hotel Kuwait St The Good, The Bad, Ugly
I like City Max, Kuwait St. Ive been choosing this hotel for years. I know you cant eliminate all noise even during the daytime but this hotel has been a little noisy. Doing room renovations and also major construction all around. At night on my floor a parent disrespectful to other guests lets her little one make a lot of noise, running up and down the hallway, shouting and screaming. Even the mother is loud she just doesn't care. Its not the child's fault its the mothers. Usually after midnight last night it lasted until around 0230 am. Im thinking the mother is working somewhere in Dubai and lives here with the daughter because their gone all day.
Stayed 21 nights in Jun 2021

4/5 Good

Harish
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021