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Citymax Hotel Al Barsha

Photo gallery for Citymax Hotel Al Barsha

Outdoor pool
Outdoor pool
Outdoor pool
Classic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Overview of Citymax Hotel Al Barsha

Citymax Hotel Al Barsha

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Plot no 3731298, Al Barsha Rd, Dubai, Dubai

Explore the area

  • Popular LocationMall of the Emirates7 min walk
  • Popular LocationSki Dubai15 min walk
  • Popular LocationFatima Abdullah Mohammed Rasheed Mosque16 min walk
  • AirportDubai (DXB-Dubai Intl.)30 min drive

Room options

About this area


Citymax Hotel Al Barsha is located in Al Barsha, a neighborhood in Dubai. Mall of the Emirates and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach. Looking to enjoy an event or a game while in town? See what's happening at Dubai Ice Rink or Dubai Autodrome.

What's nearby

  • Mall of the Emirates - 7 min walk
  • Ski Dubai - 15 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 16 min walk
  • Al Barsha Pond Park - 20 min walk
  • JamJar - 6 min drive

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive


  • Red Tomato Pizza - 3 min walk
  • Moshi - 4 min walk
  • Thai Wok - 5 min walk
  • Wakha - 7 min walk
  • IHOP - 9 min walk

About this property

Citymax Hotel Al Barsha

Hotel near Mall of the Emirates
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Citymax Hotel Al Barsha. Be sure to enjoy a meal at City Cafe, the onsite restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a front desk safe, and an elevator
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • Guest reviews give good marks for the helpful staff
Room features
All 120 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping


Arabic, Bulgarian, English, Filipino, French, Hindi, Russian, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 35 for adults and AED 17.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • City Cafe

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli


  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels


  • 40-inch LCD TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties



Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 35 for adults and AED 17.50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citymax Hotel
Citymax Al Barsha
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Frequently asked questions

Does Citymax Hotel Al Barsha have a pool?

Yes, this property has an outdoor pool.

Is Citymax Hotel Al Barsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Al Barsha?

Self parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Citymax Hotel Al Barsha?

Check-out is at noon.

Where is Citymax Hotel Al Barsha located?

Located in Al Barsha, this hotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Souk Madinat Jumeirah and Wild Wadi Water Park are also within 3 mi (5 km). Mall of the Emirates Station is 14 minutes by foot and Mashreq Metro Station is 21 minutes.

Can I cancel my reservation for free at Citymax Hotel Al Barsha and receive a full refund?

Yes, Citymax Hotel Al Barsha offers free cancellation on select room rates, because flexibility matters! Please refer to Citymax Hotel Al Barsha cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 19 out of 45 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 11 out of 45 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 10 out of 45 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 3 out of 45 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 2 out of 45 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities



8/10 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammed taif
Disliked: Cleanliness, staff & service, room comfort
I will never come back to this horrible hotel
Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Stayed 2 nights in Jul 2022

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021

4/10 Poor

Verified traveler
Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Stayed 4 nights in Mar 2021

6/10 Okay

Business traveler
Liked: Cleanliness
Bad service, not homest
I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Stayed 2 nights in Oct 2020

10/10 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value deal, friendly staff, nice quite pub with good food and beer
Stayed 6 nights in Jan 2021

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was nice to stay in the hotel.Neighborhood was also pleasant
Stayed 1 night in Dec 2020

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay..
It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Stayed 1 night in Nov 2020

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Miss Aishakor is the best
Miss Aishakor is amazing ! She take care of you and follow until its done !
Stayed 7 nights in Oct 2020

6/10 Okay

Sarah, Southampton
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Stayed 1 night in Feb 2020