Ratings based on 448 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the airport

Posted Feb 5, 2017
Pros: Location and pools
Location: Festival City Mall
Perfect for a quick getaway in Dubai. Great pools. Right next to Festival City mall and really close to the airport. the rooms are spacious, well appointed and clean with great views. Excellent restaurant/food options on site or next door at Festival City. We would definitely stay here again.
5 out of 5
by A verified traveler

Posted Jan 14, 2017 on Hotels
We booked a room for a four night stay in Dubai. The room along with the service was excellent.
5 out of 5
by Karoliina

Posted Jan 9, 2017 on Hotels
The pool area is amazing and the staff in the hotel does everything to make your stay comfortable. Crowne Plaza and Intercontinental share premises which adds options for your stay. Also Festival City Mall is next door which has good shopping and restaurant options. We enjoyed being by the creek with no other buildings front of the Crowne Plaza and watching the sunset by the pool was just one of the best things about staying in Crowne Plaza.
5 out of 5
by Rayed

This traveler left a rating score only Posted Jan 6, 2017 on Hotels
5 out of 5
by Lee

Great place to stay

Posted Dec 31, 2016 on Hotels
Great place to relax. Super service from staff and nice restaurants. Belgium cafe worth a visit
5 out of 5
by Gilbert

5 Star Rating 6 Star Experience

Posted Dec 29, 2016 on Hotels
One of the best hotels I have ever stayed at and I will consider staying there again
5 out of 5
by Samir

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
5 out of 5
by A verified traveler

FANTASTIC STAY!

Posted Dec 19, 2016 on Hotels
Great hotel with wonderful staff. Fabulous choice for breakfast and catering for all travellers. Wi-fi very poor and keycard a bit hit and miss when using in lifts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel close to a creek and shopping

Posted Dec 17, 2016
Pros: Close to a shopping Festival City and a Creek
Location: Located is good, the near mall has everything, even a market inside. Also has a creek
The staff are very attentive,helps a lot, advising where to go around. Rooms are very confortable, quiet. I recommended
5 out of 5
Recommended
for Families
by A verified traveler from Australia

Excellent for a Dubai stopover for a few nights

Posted Dec 11, 2016
Stayed here with two kids (6 and 7) who loved the pool areas of both the Crowne Plaza and the Intercontinental next door. Staff were always extremely helpful and lovely with the kids. The room was impeccably clean. Breakfast buffet was excellent with a great choice and seating inside and outside. The adjacent Festival City Mall gives you something to do from early am to late at night (some shops are open till 1am on the weekend) including a cinema which comes in handy when you're battling the Jet lag.