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Emerald Palace Kempinski - Dubai

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Lobby
Private beach, white sand, beach cabanas, sun loungers
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas

Overview of Emerald Palace Kempinski - Dubai

Emerald Palace Kempinski - Dubai

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Crescent west Palm Jumeirah, Dubai, DXB, 213208

Explore the area

  • Popular LocationAquaventure6 min drive
  • Popular LocationBluewaters Island18 min drive
  • Popular LocationAin Dubai22 min drive
  • AirportDubai (DXB-Dubai Intl.)31 min drive

Room options

About this area

Dubai

Located on a private beach, Emerald Palace Kempinski - Dubai is in Palm Jumeirah, a neighborhood in Dubai. Travelers who have shopping on the agenda can visit Mall of the Emirates and Dubai Marina Mall, while those looking for another kind of activity may want to check out Burj Al Arab. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Jebel Ali Race Course.

What's nearby

  • Aquaventure - 6 min drive
  • Bluewaters Island - 18 min drive
  • Ain Dubai - 22 min drive
  • Skydive Dubai - 22 min drive
  • Jumeirah Beach - 22 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • Asateer Tent - 5 min drive
  • Saffron - 5 min drive
  • Nasimi Beach - 5 min drive
  • Kaleidoscope - 6 min drive
  • Nobu - 6 min drive

About this property

Emerald Palace Kempinski - Dubai

Family-friendly hotel in the heart of Palm Jumeirah
Take advantage of a roundtrip airport shuttle, a swim-up bar, and a beach bar at Emerald Palace Kempinski - Dubai. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and beach massages. Treat yourself to a Swedish massage, Ayurvedic treatments, or a body scrub at Cinq Mondes Spa, the onsite spa. The onsite Italian cuisine restaurant, All'Onda, features ocean views and al fresco dining. Yoga classes and aerobics classes are offered at the 24-hour health club; Emerald Palace Kempinski - Dubai also has a poolside bar, a terrace, and shopping on site. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
Additional perks include:
  • An indoor pool and an outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and limo/town car service
  • A free beach club on site, express check-out, and an elevator
  • Guest reviews give good marks for the dining options, pool, and helpful staff
Room features
All 391 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Hindi, Italian, Latvian, Lithuanian, Romanian, Russian, Serbian, Spanish, Thai, Ukrainian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 150 for adults and AED 75 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • All'Onda
  • MiX by Alain Ducasse
  • Le Jardin
  • Skorpeus
  • Bluthner Hall

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Free beach club
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 23 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 300.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3750
  • New Year's Eve (31 December) Gala Dinner per child: AED 1875 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 150 for adults and AED 75 for children (approximately)
  • Airport shuttle fee: AED 504 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Emerald Palace Kempinski Dubai Resort
Emerald Palace Kempinski Resort
Emerald Palace Kempinski
Emerald Kempinski Dubai Dubai
Emerald Palace Kempinski Dubai
Emerald Palace Kempinski - Dubai Hotel
Emerald Palace Kempinski - Dubai Dubai
Emerald Palace Kempinski - Dubai Hotel Dubai

Frequently asked questions

Does Emerald Palace Kempinski - Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Emerald Palace Kempinski - Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emerald Palace Kempinski - Dubai?

Valet parking is free at this property.

What time is check-in at Emerald Palace Kempinski - Dubai?

Check-in is from 3 PM - 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Emerald Palace Kempinski - Dubai?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does Emerald Palace Kempinski - Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 504 per vehicle applies.

Where is Emerald Palace Kempinski - Dubai located?

This Palm Jumeirah hotel is on the beach, 1.9 mi (3 km) from Aquaventure, and within 6 mi (10 km) of The Pointe and Nakheel Mall. The View at The Palm and Dubai College are also within 6 mi (10 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 58 out of 81 reviews
5 - Excellent 72%
Rating 4 - Good. 16 out of 81 reviews
4 - Good 20%
Rating 3 - Okay. 2 out of 81 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 81 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 81 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Mustafa
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a staycation
Truly amazing experience. Very, very comfortable and cozy. Especially if you want to get away from the busy city life. The best place for your next staycation.
Stayed 7 nights in Mar 2020

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel with beautiful views!
Room was amazing, food was fabulous and the staff were very attentive and extremely friendly. Would recommend.
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Stayed 5 nights in Mar 2020

5/5 Excellent

Ciprian
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night staycation
We stayed 1 night on the 6th of March 2020. The room was beautiful, extremely clean, well maintained with a lovely walk-in closet. The staff was extremely helpful and the hotel has a lovely vibe. We’ll definetly be back.
room
room
room
lobby
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Stayed 2 nights in Mar 2020

5/5 Excellent

Sue, Chicago
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was heaven it’s sooo beautiful !! Would highly recommend
Stayed 4 nights in Feb 2020

5/5 Excellent

Ahmed Al
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, and an outstanding property!
Stayed 1 night in Feb 2020

4/5 Good

Randeep Singh
Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A nice palatial hotel. Service is ok.
The property is very nice and good for a resort style family vacation. The rooms are very nice, well appointed and spacious. Technology wise they can be better. The F&B staff is nice at the hotel. But the front desk, guest services etc are quite slow and not quite the most efficient. Overall though it’s a good hotel, and I recommend it for a family vacation.
Stayed 3 nights in Feb 2020

5/5 Excellent

dianne
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020