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Emirates Grand Hotel

Star Rating
4 out of 5

Information

Reviews

3.8 / 5Good
599 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Mall
    19 min walk
  • Popular Location
    Dubai International Convention and Exhibition Centre
    3 min drive
  • Popular Location
    Burj Khalifa
    5 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    11 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premier Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 1 Twin Bed
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • City view
    • Sleeps 6
    • 2 King Beds OR 1 King Bed and 1 Twin Bed
    More details

About this area

Dubai

Located in Dubai, Emirates Grand Hotel is in the city center and near the airport. Dubai Cruise Terminal and La Mer are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Mer North Beach and Dubai Creek. Check out an event or a game at Dubai Tennis Stadium, and consider making time for Dubai Aquarium & Underwater Zoo, a top attraction not to be missed. Our guests appreciate the hotel's convenience to public transportation: Financial Centre Station is 3 minutes by foot and Emirates Towers Station is 13 minutes.

What's nearby

  • Popular Location
    Dubai Mall - 19 min walk
  • Popular Location
    Dubai International Convention and Exhibition Centre - 3 min drive
  • Popular Location
    Burj Khalifa - 5 min drive
  • Popular Location
    Wafi City Mall - 6 min drive
  • Popular Location
    Jumeirah Mosque - 6 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 11 min drive

Restaurants

  • Lobby Lounge – Garden-view café offering Halal dishes.
  • Panorama – Restaurant. Serves breakfast, brunch, and lunch.
  • Tal Al Amar – Theme restaurant offering Middle Eastern cuisine. Serves lunch and dinner.
  • Turkish Lounge – Café offering Halal dishes.

About this property

Emirates Grand Hotel

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a health club, 2 coffee shops/cafés, and a sauna are onsite. All 430 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, ovens, and microwaves. Guests will also find free WiFi, Select Comfort beds, and 24-hour room service.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per day
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 80 per person (approximately)
  • Fee for in-room wired Internet: AED 90.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 90.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (roundtrip)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that alcohol is not served at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property. Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

  • Emirates Grand
  • Emirates Grand Hotel
  • Hotel Emirates Grand
  • Emirates Grand Hotel Dubai
  • Emirates Grand Dubai

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 90.00 per 24-hour period)
  • Available in some public areas: Free WiFi, Wired Internet (AED 90.00 per 24-hour period)
  • Free in-room WiFi has a 2-device limit
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free valet parking
  • Extended parking (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Breakfast available for a fee: AED 80 per person
  • 2 restaurants and 2 coffee shops
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Russian

Business services

  • Business center
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Golfing
  • Ski equipment rentals
  • Skiing lessons

Where to eat

  • Lobby Lounge – Garden-view café offering Halal dishes.
  • Panorama – Restaurant. Serves breakfast, brunch, and lunch.
  • Tal Al Amar – Theme restaurant offering Middle Eastern cuisine. Serves lunch and dinner.
  • Turkish Lounge – Café offering Halal dishes.
5 - Excellent
183
4 - Good
228
3 - Okay
107
2 - Mediocre
37
1 - Poor
44
4.0
Cleanliness
3.7
Service and Staff
3.4
Amenities
3.7
Property condition

3/5

    Stayed 4 nights in Sep 2019

    3/5

      Stayed 11 nights in Sep 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 4 nights in Aug 2019

      3/5

      • Liked: Cleanliness, property conditions & facilities, room comfort
      • Disliked: Staff & service

      Comfortable but time consuming.

      Elevators / lift are very frustrating to use. Check in / check out happens in slow motion. For some reason, the 15 Dirham municipality fee is payable in cash. Why is this not included in the online payment?

      Stayed 1 night in Jul 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      I bad experience for extending my stay. I paid in the morning, but in the evening when I was back, system doesn't show I was paid, and my room was not cleaned.

      Stayed 3 nights in Jun 2019

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