Ratings based on 412 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Very nice hotel and clean.

Posted Jul 10, 2017
Very nice hotel. Very nice staff. Nice facility. We really enjoyed our 2 nights stay. Foods are great in Dagat dagatan (buffet).
Comment from Hotel Management
Jul 17, 2017 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel. We are delighted to know that your stay with us was memorable. We are glad that the facilities, staffs & services exceeded your expectation. We look forward to welcome you back at the Flora Grand Hotel. Thanks & Regards Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Great location, great staff, great hotel

Posted May 14, 2017
I moved from another hotel in Dubai after being unhappy there and was SOO happy that I did. The Flora Grand is in a great location in Deira, near a metro line, and lots of restaurants and groceries stores nearby. The gym is very nice and the hotel is overall well-maintained, quiet. Staff are extremely helpful. Great stay.
Comment from Hotel Management
May 14, 2017 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Very Good Hotel in Deira

Posted May 13, 2017
Pros: Clean, confortable, friendly, quiet rooms, close to metro and good rates.
Location: Located in Al Rigga Deira there are lots of local shops restaurants a 24 hr convenience store 100 mts away and metro station 300 mts.
The Flora Grand is a very good hotel in the old part of Dubai (if your looking for beaches, large glass windows or panoramic views and standard fried breakfast you need to go else where) We look for comfort cleanliness Friendly staff good access to the metro and a reasonable selection of food to try. We have gone to the Flora Grand 4 times now and have always been satisfied. The hotel is good for business stays or leisure stays. Staff are very helpful and friendly easy access to Al Rigga metro station, good selection of shops and food outlets both sides of the main road, shopping mall about 2 blocks down the road, and you can see normal life going on all around you, The hotel has a spa, swimming pool and gym (but I hav'nt used them hence the score of 4, there ere also quite a few new staff that we had not seen before hence the score of 4.
Comment from Hotel Management
May 30, 2017 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is centrally located next to Al Rigga Metro Station with close proximity to the Dubai International Airport and to the famous Deira City Centre & Al Ghurair Centre. Souks & eateries are very close by and Dubai Creek is just walking distance from the hotel. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic Service

Posted May 8, 2017
Pros: Customer service is amazing!
Location: This about a 10 min drive to the Mall Dubai.
My husband and I have a 2 day layover in Dubai. We stayed at the Flora Grand and absolutely loved it. They upgrades our room and went above and beyond to give us the best customer service I've received at any hotel ever. High recommend this hotel!
Comment from Hotel Management
May 9, 2017 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from St Augustine, FL

Much more than anticipated

Posted Apr 25, 2017
Pros: Although it has a grand appearance and presence, the hotel was a quiet, comfortable place to stay.
Cons: Our experience at the hotel left us with little to want for in addition to the wonderful service and beautiful, clean rooms.
Location: The hotel is near Al Rigga Metro Station and is also within walking distance to some interesting sites, e.g. Al Ghurair Mall, Gold Souk, Clock Tower.
From the offer of delicious juice upon arrival to the delightful breakfast, clean rooms, and courteous staff, our stay was a wonderful experience. We would not hesitate to stay at the Flora Grand again or to recommend it to other travelers.
Comment from Hotel Management
May 2, 2017 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is centrally located next to Al Rigga Metro Station with close proximity to the Dubai International Airport and to the famous Deira City Centre & Al Ghurair Centre. Souks & eateries are very close by and Dubai Creek is just walking distance from the hotel. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
5 out of 5
by Paul

Great hotel and service

Posted Apr 18, 2017 on Hotels
This was an excellent hotel, that I would recommend to anyone looking for a good value four star option in Dubai. Particular positive points were: - exceptionally good service (for instance, it was my friend's birthday and the hotel provided a surprise cake, presumably having noticed his date of birth in his passport); - very convenient location close to Al Rigga metro; - a very quiet hotel (unlike many other hotels in Dubai there did not seem to be a nightclub in the hotel, so we were not disturbed by noise and music, as had been the case at two other hotels we recently stayed in nearby; and - clean, modern rooms. There are bigger and flashier hotels in Dubai, but this is an outstanding option for the price
Comment from Hotel Management
Apr 24, 2017 by FLORA HOSPITALITY, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
4 out of 5
Recommended
for Families
by A verified traveler

it has great value

Posted Apr 1, 2017
it's located near Metro station, which is really good for tourist.
Comment from Hotel Management
Apr 17, 2017 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is centrally located next to Al Rigga Metro Station with close proximity to the Dubai International Airport and to the famous Deira City Centre & Al Ghurair Centre. Souks & eateries are very close by and Dubai Creek is just walking distance from the hotel. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
5 out of 5
by Paul

Nice Dubai Surprise

Posted Mar 26, 2017 on Hotels
$10 cab ride from airport, very nice room, clean, great climate control, fine buffet breakfast. I was picked up for tours so didn't walk around much but the location was fine. Excellent value for the money. They did charge 15 UAD (about $4) per day, which they said was a required fee.
Comment from Hotel Management
Apr 17, 2017 by FLORA HOSPITALITY, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. AED:15 per night is charged along with room rates as Tourism Dhiram and this is as per the directives from Dubai Tourism & Commerce Marketing. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
4 out of 5
by ka from England

Nice hotel

Posted Mar 24, 2017 on Hotels
Nice hotel, equipped big room. helpful staff with smily face.the street which hotel was on very dark in the night and not very clean I notice the dust bin was open and stink it was annoying in such a beautiful city. The Ac was noisy but as long as I am concerned I like the noise of Ac. The hotel prices were a bit higher because there were alot of more beautiful and nice hotel in the area on cheaper price but over all I like the hotel because of large room.
Comment from Hotel Management
Apr 17, 2017 by FLORA HOSPITALITY, Hotel Management
Dear Guest, Thank you for staying with Flora Grand Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. The hotel is located on the Al Rigga street, just few meters away from the Al Rigga metro station. We follow a dynamic pricing and our rates are on par with the hotels with similar standards. Our best available rates and promotional rates are available on our website also and in case if you need any assistance please contact us directly or our reservation team. ​ Your concerns on the air conditioning noise has been addressed with the respective team for due correction and we thank you for highlighting this to our notice. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations Flora Grand Hotel & Flora Al Barsha Hotel.
4 out of 5
by Ebraheem

This traveler left a rating score only Posted Mar 11, 2017 on Hotels