Hilton Dubai Al Habtoor City

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4 outdoor pools, open 7:00 AM to 11:00 PM, free cabanas, pool umbrellas
4 outdoor pools, open 7:00 AM to 11:00 PM, free cabanas, pool umbrellas
4 outdoor pools, open 7:00 AM to 11:00 PM, free cabanas, pool umbrellas
LED TV

Overview of Hilton Dubai Al Habtoor City

Hilton Dubai Al Habtoor City

5 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Al Habtoor City, Sheikh Zayed Road, Dubai

Explore the area

  • Popular LocationSafa Park20 min walk
  • Popular LocationDubai Water Canal Waterfall1 min drive
  • Popular LocationBox Park8 min drive
  • AirportDubai (DXB-Dubai Intl.)13 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai, Hilton Dubai Al Habtoor City is in the city center and on the riverwalk. Burj Khalifa and Bastakiya are notable landmarks, and travelers looking to shop may want to visit Box Park and Dubai Mall. Traveling with kids? Don't miss Dubai Aquarium & Underwater Zoo. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Safa Park - 20 min walk
  • Dubai Water Canal Waterfall - 1 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Opera - 8 min drive
  • Box Park - 8 min drive

Getting around

  • Business Bay Station - 1 min drive
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • Marimekko Cafe — 5 min drive
  • Gossip Cafe & Desserts — 5 min drive
  • Hadoota Masreya — 5 min drive
  • Cioccolat Italiani — 5 min drive
  • Bianca Boxpark — 5 min drive

About this property

Hilton Dubai Al Habtoor City

5-star hotel with pools, private beach, full-service spa
Catch some rays on Hilton Dubai Al Habtoor City's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All rooms are soundproofed and offer 24-hour room service and free bottled water. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hilton Dubai Al Habtoor City offers 1004 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, an indoor tennis court, a 24-hour health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elixir Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/café
  • 3 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Indoor tennis court
  • Playground
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting/childcare
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15339 square feet of space)
  • Meeting rooms - 16

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Travelers who are not citizens of United Arab Emirates must show their passport with a valid entry clearance stamp from immigration at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 250.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Rollaway bed fee: AED 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Westin Dubai Al Habtoor City Hotel
Westin Habtoor City Hotel
Westin Dubai Al Habtoor City
Westin Habtoor City
Hilton Dubai Al Habtoor City Hotel
Hilton Habtoor City Hotel
Hilton Habtoor City
The Westin Dubai Al Habtoor City
Hilton Dubai Al Habtoor City Hotel
Hilton Dubai Al Habtoor City Dubai
Hilton Dubai Al Habtoor City Hotel Dubai

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 93 out of 169 reviews
5 - Excellent 55%
Rating 4 - Good. 37 out of 169 reviews
4 - Good 22%
Rating 3 - Okay. 16 out of 169 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 169 reviews
2 - Poor 8%
Rating 1 - Terrible. 10 out of 169 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.0/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities
There was a smell of musty in the bathroom all of my stay
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel which consist of 3 hotels all part of Al Habtoor - which the guest has a lot of choices for any of the facilities, restaurants and any other activity offered by any of the 3 - along with great staff to help.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am totally pleased with my stay at the property. I celebrated my birthday and celebrated at a restaurant in the hotel. It was convenient to be able to celebrate and stay in the same property. From check in to check out, the staff was friendly and my room was clean and beautiful. I would recommend this property for anyone visiting and consider it a great place with many options for celebrating. I plan to return for future visits while.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מומלץ מאוד
היה מצוין, מלון ברמה גבוה מאוד , שירות מעולה ,אין תלונות!!!
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff , great hotel an half an hour walk to Burj khalifa but A big issue was that the hotel was advertised in hotels.com as having a private beach which is a false claim! It was half an hour bus drive to a sister hotel’s beach . Despite advising Managment of this they did not Change the description nor we were offered any compensation .The breakfast was average mostly cold . Again staff were excellent . Superb pool area .
Stayed 8 nights in Apr 2021