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InterContinental Dubai Festival City, an IHG Hotel

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Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Classic Room, 1 King Bed, View (Waterfront View) | Premium bedding, minibar, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Crescent Drive, Dubai Festival City, Dubai, 45777

Explore the area

  • Popular LocationDubai Festival City Mall10 min walk
  • Popular LocationFestival Center14 min walk
  • Popular LocationDubai Creek3 min drive
  • AirportDubai (DXB-Dubai Intl.)9 min drive

Room options

About this area

Dubai

Located on the riverwalk, InterContinental Dubai Festival City, an IHG Hotel is in Dubai Festival City neighborhood and is connected to a shopping center. Travelers who have shopping on the agenda can visit Dubai Festival City Mall and Festival Center. Looking to enjoy an event or a game while in town? See what's happening at Al-Maktoum Stadium or Dubai Ice Rink. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing.
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Map

What's nearby

  • Dubai Festival City Mall - 10 min walk
  • Festival Center - 14 min walk
  • Dubai Creek - 3 min drive
  • Wafi City Mall - 6 min drive
  • Dubai Creek Golf & Yacht Club - 9 min drive

Getting around

  • Al Jadaf Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • Intercontinental Club Lounge - 1 min walk
  • Hard Rock Cafe - 6 min walk
  • مطعم ومقهى الفنار - 15 min walk
  • كوستا كوفي - 15 min walk
  • Belgian Beer Cafe Dubai Festival City - 1 min walk

About this property

InterContinental Dubai Festival City, an IHG Hotel

5-star luxury hotel near Dubai Mall
Located close to Dubai Festival City Mall and Festival Center, InterContinental Dubai Festival City, an IHG Hotel provides a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Indulge in a deep-tissue massage, a body scrub, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and al fresco dining. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • A front-desk safe, luggage storage, and laundry services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 508 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 37-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Indonesian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • 24-hour health club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (45,747 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable cleaning products used
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Biodegradable cleaning products available
  • Biodegradable toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Airport shuttle fee: AED 214 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City, an IHG Hotel Hotel
InterContinental Dubai Festival City, an IHG Hotel Dubai
InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does InterContinental Dubai Festival City, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at InterContinental Dubai Festival City, an IHG Hotel?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at InterContinental Dubai Festival City, an IHG Hotel on Jul 3, 2023 start from $109.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Dubai Festival City, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Dubai Festival City, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Dubai Festival City, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at InterContinental Dubai Festival City, an IHG Hotel?

Check-out is at noon.

Does InterContinental Dubai Festival City, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 214 per person applies.

Where is InterContinental Dubai Festival City, an IHG Hotel located?

Located in Dubai Festival City, this luxury hotel is within a 15-minute walk of Dubai Festival City Mall and Festival Center. Creek Station is 28 minutes by foot.

InterContinental Dubai Festival City, an IHG Hotel Reviews

InterContinental Dubai Festival City, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 475 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 116 out of 475 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 29 out of 475 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 7 out of 475 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 5 out of 475 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mischelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was polite and helpful every step of the way. The Anise food was pleasing with a variety of options. However, the carpeting in the bedroom suite and the first selected room was heavily stained and unpleasing. The sofa and chairs all contains light stains as well. This was a little disturbing to see this.
Stayed 6 nights in Mar 2023

10/10 Excellent

Mehul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I lived in three hotels in Dubai. This one was the best. Clean, great view and everything you need to relax and feel great.
Stayed 1 night in Mar 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Dubai
Lovely hotel, friendly staff, great food and good location. Would recommend and hope to stay again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Ross

Stayed 6 nights in Feb 2023

8/10 Good

Sohail

Stayed 1 night in Jan 2023

10/10 Excellent

Shihab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to airport with breathtaking view of the rooms to Burj Khalifa 1 minute walk and you are to one of the nicest shopping mall that has lots of retail and not too busy like Dubai mall so you get to enjoy your time There is a machine for tax refund in the mall Also night time you get the dancing fountain and lots of families and kids playing by the water Festival city is a true festival place

10/10 Excellent

Arman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at

10/10 Excellent

Lina

10/10 Excellent

Issa Abu, Amman

Stayed 5 nights in Oct 2022

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were friendly, courteous and efficient. From the custodial, concierge, food and drink service and check in, the experience was top tier.
Stayed 6 nights in Oct 2022

General hotel information

Highly Rated Amenities
Great Location & Great Facilities
Star Rating
5
Nearest Airport
Dubai (DXB-Dubai Intl.)