InterContinental Dubai Festival City, an IHG Hotel

Photo gallery for InterContinental Dubai Festival City, an IHG Hotel

Lobby
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated

Overview of InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Crescent Drive, Dubai Festival City, Dubai, 45777

Explore the area

  • AirportDubai (DXB-Dubai Intl.)11 min drive
  • Popular LocationDubai Silicon Oasis20 min drive
  • Popular LocationMall of the Emirates25 min drive
  • Popular LocationBurj Al Arab27 min drive

Choose dates to view prices

About this area

Dubai

Located on the riverwalk, InterContinental Dubai Festival City, an IHG Hotel is in Dubai Festival City neighborhood and is connected to a shopping center. Travelers who have shopping on the agenda can visit Dubai Festival City Mall and Festival Center. Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo are not to be missed. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing.

What's nearby

  • Dubai Festival City Mall - 10 min walk
  • Festival Center - 10 min walk
  • Dubai Silicon Oasis - 20 min drive
  • Mall of the Emirates - 25 min drive
  • Burj Al Arab - 27 min drive

Getting around

  • Emirates Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 11 min drive

Restaurants

  • Hard Rock Cafe - 6 min walk
  • Al Fanar Restaurant & Cafe - 9 min walk
  • Buca Di Beppo - 12 min walk
  • IKEA Dubai - 14 min walk
  • Eataly - 18 min walk

About this property

InterContinental Dubai Festival City, an IHG Hotel

Luxury hotel connected to the convention center in Dubai with 4 restaurants
4 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
InterContinental Dubai Festival City, an IHG Hotel offers 508 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 37-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA InterContinental has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages spoken

Arabic, English, Filipino, French, German, Indonesian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: AED 145 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Anise
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Choix by Pierre Gagnaire
  • Vista Bar & Terrace

Things to do

  • 24-hour health club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (45747 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Airport shuttle fee: AED 214 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City, an IHG Hotel Hotel
InterContinental Dubai Festival City, an IHG Hotel Dubai
InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 294 out of 437 reviews
5 - Excellent 67%
Rating 4 - Good. 105 out of 437 reviews
4 - Good 24%
Rating 3 - Okay. 26 out of 437 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 437 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 437 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I really liked everything in Dubai. I feel as my home country. For me Dubai is the best place.
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveler
Liked: Staff & service, property conditions & facilities
Very clean Hotel convenient Location Friendly staff
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property close to the Mall was a big bonus for shopping. The hotel rates were reasonable this time around.
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022