Ratings based on 733 Verified Reviews

4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and staff

Posted Oct 8, 2017
This was a great experience . A well located hotel with excellent staff and amenities. Good 5 star hotel for the price.
Comment from Hotel Management
Oct 9, 2017 by Mahmoud, Hotel Management
Our location is very ideal not only for business travelers but also for families and I totally agree with your comment about the location of Jumeirah Emirates Tower. Appreciate your positive feedback about our hotel and colleagues. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Oct 6, 2017
Everyone very pleasant and informative . Great experience!
Comment from Hotel Management
Oct 8, 2017 by Mahmoud , Hotel Management
All of us at The Jumeirah Emirates Towers would like to thank you for your comments regarding your stay with us. We are so pleased that you enjoyed our luxurious property and our efficient service. We look forward to welcoming you back in the future. Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chennai

Value for money 5 star hotel

Posted Oct 3, 2017
Great hotel for leisure or business trip at centre of city in the financial district. Complimentary shuttle to Dubai mall, Dubai Parks, JBR, Wild Wadi with complimentary access
Comment from Hotel Management
Oct 5, 2017 by Mahmoud, Hotel Management
Our location is very ideal not only for business travelers but also for families and I totally agree with your comment about the location of Jumeirah Emirates Tower.I am delighted to read that you enjoyed the wide range of facilities we offer. Thank you for mentioning many positive elements from your recent visit. We can’t wait to have you back with us. Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

True Five Star Hotel in Dubai

Posted Oct 3, 2017
Cons: It's too expensive to eat at the hotel (as expected).
Location: Centrally located just north of the Dubai Mall and Burj Khalifa. Very close the Dubai Metro (6 minute walk).
Great hotel with convenient access to the Dubai Metro (about a 6 minute walk). Very clean and the staff was polite and helpful. The free shuttles to the Dubai Mall and the Jumeirah Beach Hotel & Wild Wadi (as well as free admission) are a huge bonus. The rooms are spacious and well appointed. Best housekeeping I've ever experienced.
Comment from Hotel Management
Oct 4, 2017 by Mahmoud , Hotel Management
Wow, we are thrilled that you had an amazing stay with us. Thank you for the very detailed feedback and mentioning so many positive elements about the hotel. I am happy to learn that you loved the hotel location and transportation. We can’t wait to have you back with us. Sincerely, Mahmoud Sakr, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

What an amazing hotel

Posted Oct 2, 2017
Best hotel I've ever stayed at in my life honestly the suite was amazing
Comment from Hotel Management
Oct 2, 2017 by Mahmoud, Hotel Management
Wow, we are thrilled to know you had a wonderful stay with us. We can’t wait to have you back with us. Sincerely, Mahmoud Sakr, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Excellent stay with fantastic service. Given complimentary upgrade on arrival, which was very nice. The room was fantastic and we also had use of the executive lounge. Would recommend booking at least a club room to gain access
Comment from Hotel Management
Oct 2, 2017 by Mahmoud, Hotel Management
I am delighted to read that you enjoyed the wide range of facilities we offer. We can’t wait to have you back with us. Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Southampton

Great location for a quick Dubai Trip

Posted Sep 25, 2017
Great breakfast, great room, great location! We were in Dubai for two days and this hotel was perfect - I can't fault it!
Comment from Hotel Management
Sep 26, 2017 by Mahmoud, Hotel Management
I am delighted to read that you enjoyed the wide range of facilities we offer. We can’t wait to have you back with us. Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Excellent Stay!

Posted Sep 21, 2017
Pros: The service from all staff, the cozy bed, the amazing shower, and location were all great!
Cons: Carpet could use a bit of refreshing, however the room was otherwise spotless.
Location: Location was in close proximity to the Dubai Mall and Burj Khalifa. Many points of interest within a short car ride.
We recently stayed at JET for our trip to Dubai! From check-in to check-out the experience was excellent. The room was immaculate! The bed was extremely comfortable! Housekeeping took extra great care of us and handled our requests promptly. The shower was amazing! The staff at Mundo took great care of us each day we dined. The decor was beautiful! We truly enjoyed all aspects of our stay and are looking forward to our next stay at JET! We would certainly recommend this hotel to our family and friends and anyone planning their travels to Dubai! Location is excellent, very close to the Dubai Mall and Burj Khalifa, and in close proximity to many other points of interest.
Comment from Hotel Management
Sep 24, 2017 by Mahmoud, Hotel Management
Wow, we are thrilled that you had an amazing stay with us. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to have you back soon! Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, Canada

Really good.

Posted Sep 20, 2017
The facilities are awesome, modern and room service is great. The hotel has a shuttle service to Dubai mall and the beach which is convenient.
Comment from Hotel Management
Sep 21, 2017 by Mahmoud, Hotel Management
Appreciate your comments about our facilities and services, I am pleased to read that you had a great stay with us. Hope to have you back soon! Sincerely, Mahmoud Sakr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Very nice hotel. Excellent, friendly staff!

Posted Sep 20, 2017
Beautiful hotel with its own shopping mall and a selection of bars and restaurants. In the trade center of Dubai, so not close to beaches or the palm but with free shuttle to Jumeirah Beach and Wild Wadi water park along with cheap and plentiful taxis or private cars, everything was within half an hour. Would definitely recommend and would go back.
Comment from Hotel Management
Sep 24, 2017 by Mahmoud, Hotel Management
I am delighted to read that you enjoyed the wide range of facilities we offer. We can’t wait to have you back with us. Sincerely, Mahmoud Sakr General Manager