Ratings based on 511 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Very+nice+and+quiet+area

Posted Aug 17, 2017
Love+my+stay+except+pool+closed+in+the+summer%3F%0D%0ANice+breakfast+and+like+the+nemson+bar
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice service

Posted Aug 4, 2017
Pleasant experience Nice breakfast buffet Very clean rooms
Comment from Hotel Management
Aug 16, 2017 by Sherif Madkour, Hotel Management
Dear Valued Guest, Thank you for your review. I'm delighted to hear that you enjoyed your stay with us at Media Rotana Dubai. We appreciate your kind words for our team and facilities. We look forward to welcoming you back to Media Rotana Dubai soon. Kind regards, Sherif Madkour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent value for money!

Posted Jul 8, 2017
This is an excellent hotel! The staff were very helpful throughout my whole stay and even went the extra mile. The location of the hotel was ok as my group mainly used cabs! It's cheaper to use a cab! I would highly recommend this place.
Comment from Hotel Management
Jul 11, 2017 by Sherif Madkour, Hotel Management
Dear Mina, Thank you for the excellent review. I am glad that you had a wonderful stay with us. I wish to thank you as well for considering your overall stay experience as a great value of money. We endeavor to provide all our guests world-class facilities and sincere hospitality. I am glad you enjoyed. We look forward to welcoming you back in the near future. Kind regards, Sherif Madkour General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good overall

Posted Jun 5, 2017
Cons: Speed of front desk staff
Pros: Good size room, plenty of restaurants Cons: Bed and pillows were uncomfortable for a 5-star hotel. Front desk staff could be trained to be faster.
Comment from Hotel Management
Jun 28, 2017 by Sherif Madkour, Hotel Management
Dear Valued Guest, Thank you for your kind review. I'm glad that you were able to enjoy your stay with us, and I hope that we can look forward to welcoming you back soon. Kind regards, Sherif Madkour General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Beirut

Good Standard

Posted May 26, 2017
Pros: rooms and friendly
Cons: i am fine with it shuttle to be improved
Location: nothing
i always stay in this hotel good quality for the price
Comment from Hotel Management
May 28, 2017 by Sherif Madkour, Hotel Management
Dear Moe, Thank you very much for your recent stay at Media Rotana Dubai. We're glad to learn that you had wonderful stay with us. My team and I look forward to your return visit at our hotel. Kind regards, Sherif Madkour General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from London

Excellent value for money

Posted May 23, 2017
Pros: Excellent room. Nelsons pub
Location: Not directly on the beach but not crazy beach hotel prices. Best to have a car, or it's just 5-10 minute walk to Internet City metro station.
Very good reception staff and we were given a free upgrade to a premium room
Comment from Hotel Management
May 24, 2017 by Sherif Madkour, Hotel Management
Dear Richard, I'm delighted to learn that you had a wonderful stay at Media Rotana Dubai. It was a pleasure to have you with us. Thank you for your positive feedback on the facilities and services of our hotel colleagues I'm glad that they made you feel well taken care of throughout your stay. My team and I look forward to your next visit. Kind regards, Sherif Madkour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with great staff

Posted May 23, 2017
Pros: Everything.
Location: 10 min taxi ride ro The Mall of the Emerates. 30 mins to the Burg Khalifa. A few shops dotted around.
From check in to check out all staff were A1. Pool staff all the staff in the restaurants and reception desk were very courteuos. The hotel itself was very modern and clean with an excellent pool. Looking forward to next year.
Comment from Hotel Management
May 24, 2017 by Sherif Madkour, Hotel Management
Dear Valued Guest, Your review was enjoyable to read. I'm very happy to learn that we were able to provide you an exceptional stay experience from start to finish. Thank you for your graciousness and patronage, we enjoyed having you with us. We hope to welcome you back soon! It would be a pleasure to be of service to you again in the future. Kind regards, Sherif Madkour General Manager
3 out of 5
by A verified traveler

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 21, 2017
Dear Valued Guest, Thank you for your recent stay at Media Rotana Dubai, and we hope that there will be another opportunity to be of service to you again in the future. Kind regards, Sherif Madkour General Manager
5 out of 5
by Chris

Posted May 12, 2017 on Hotels
Comment from Hotel Management
May 14, 2017
Dear Chris, Thank you for your recent stay at Media Rotana Dubai and for the perfect 5 star ratings. We're glad to learn that you had enjoyed your stay with us. All of us here look forward to welcoming you back. Kind regards, Sherif Madkour General Manager
5 out of 5
by michael

Posted May 10, 2017 on Hotels
Excellent facilities in the hotel with all EPL football matches shown. Lovely Italian restaurant Pregos.
Comment from Hotel Management
May 14, 2017
Dear Michael, Thank you for your high praises of Media Rotana Dubai. We are happy to learn that we have exceeded your expectations when it comes to looking after you during recent stay with us. We appreciate your patronage and look forward to extending our warm hospitality to all of you soon. Kind regards, Sherif Madkour General Manager