We booked this hotel despite reading the mixed reviews . The location of the hotel
Is good but the staff does not know what service is . Despite the fact , we walked and drove in and out of the hotel more than 10 times a day , we were always questioned if we stay here . Staff is unprofessional, wifi doesn’t work, our room lost electricity. When our room lost electricity, we were told it’s normal , I was quite suprised , I’ve been to Dubai more than 5 times , I’ve never experienced anything like this , manager lied about the electricity going out like it’s a normal thing because he thought it was our first time in Dubai , there’s a reason why only this hotel is never sold out on Sheikh Zayed Road