Ratings based on 112 Verified Reviews

4.1 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from united states

Great hotel , the rooms are nice and spacious

Posted Jun 1, 2017
We got the 2 bedroom apartment, view was excellent, close to the metro and the Dubai marina mall ,like the fact that the rooms were huge ,with balcony,rooms are cleaned daily , they friendly and polite . We checked out June 1st ,they helped with taxi to the airport etc. it was a group trip ,our first time in Dubai also . Will always stay at oaks liwa heights whenever we visit again.
Comment from Hotel Management
Jun 4, 2017 by Siva, Hotel Management
Dear Nana, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Area General Manager
1 out of 5
by A verified traveler from kuwait

I dont recommend it to anyone

Posted Apr 21, 2017
It was an awful stay The room were tidy but not clean! You always should lock the room or the room service will barge in ( even if you hang a do not disturb sign) I asked them to clean my room when im out! I came back they didnt clean .. i think they understand the concept of cleaning differently ! ( i took one of the pillows to the balconey where we were smoking, when i asked them to clean they didnt take the pillow back which made me go straight to the balconey where the ashtray and the glasses were just there ) so i called to complain about it they were just rude and didnt do anything about it ! Also they didnt bring any new towels The service was bad ! I hated the 4 days i stayed there
Comment from Hotel Management
May 17, 2017 by Siva, Hotel Management
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We assure you that we have taken note of your concern to improve our service. We sincerely regret the reported inconvenience and request you to consider this as an aberration to our hotel's service standards. We sincerely hope you will agree to visit us again. Kind regards, Siva Ram Putta Area General Manager
1 out of 5
by A verified traveler from a

Worst service ever

Posted Apr 16, 2017
The room was not clean! You should always lock the room otherwise room service will just barge in while you are asleep! First day they DID NOT clean the room well! The trash was dirty , i took a pillow to the balcony ! When i came back it was still there with the ashtray full ! They only tidy the bed but did not clean it! The second day they did not even bother to come and clean! And when i spoke with them about it they didnt care and were rude! I do not recommend this hotel to anyone
Comment from Hotel Management
May 17, 2017 by Siva, Hotel Management
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We assure you that we have taken note of your concern to improve our service. We sincerely regret the reported inconvenience and request you to consider this as an aberration to our hotel's service standards. We sincerely hope you will agree to visit us again. Kind regards, Siva Ram Putta Area General Manager
5 out of 5
by bulent

14 days experience at Oaks Liwa Heights

Posted Mar 19, 2017 on Hotels
I stayed here in a one bed room apartment for 14 days and it was like home ! My office is in Internet City therefore it was very convenient for me. The size of the room is great: a huge living room, a kitchen, a balcony with seats and table, one bed room, one bathroom and a guest toilet ! Lots of storage area for your clothes, bags, suits, shoes etc. Very clean as well. Happy that I prefered this place.
Comment from Hotel Management
May 17, 2017 by Jijesh, Hotel Management
Dear Bulent, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Lots of space, priced great, okay location

Posted Mar 17, 2017
The apartment had 1.5 baths, 1 bedroom and a full kitchen, patio, living room, and dining room area. Layout and furnishings are very nice. Prices were very low per night when I bought the package with flight via Expedia. Location is OK but there were areas we would have rather stayed at had we been more familiar with Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel friendly staff

Posted Mar 11, 2017
Enjoyed my stay would definitely stay here again and recommend it to friends. Good location .
5 out of 5
by Amal

Lovely

Posted Feb 27, 2017 on Hotels
Wonderful
4 out of 5
by Ahmed

This traveler left a rating score only Posted Feb 21, 2017 on Hotels
3 out of 5
by michael

Posted Jan 18, 2017 on Hotels
Was perfectly well maintained though there was no provion for a late check out on a Friday despite having paid 1/2 day extra for an early checkin at 800am. Especially as it was a Friday.
4 out of 5
by A verified traveler

Leisure and family

Posted Dec 6, 2016 on Hotels
I stayed in this property for 4 night's with my family.The apartments are good and spacious......balcony is the best part....kitchen is fully equipped....If you want Indian food there are many options near by.....The only drawback is that you can see metro station just opposite to the hotel...but to reach there you have to take around about of the man made lake.....which is almost 1.5 to 2.0 kms....there is no shuttle service by the hotel upto the metro station...which makes reaching metro station (Damac Properties) really tidious. ....I would otherwise recommend this hotel to everyone....My special thanks to Savitha. .........Had a nice stay at hotel.....
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Maam/Sir, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Oaks Management