9 restaurants, breakfast, lunch, dinner served; Chinese cuisine
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Reviews of Radisson Blu Hotel, Dubai Deira Creek

5 out of 5
Radisson Blu Hotel, Dubai Deira Creek
Bani Yas Road, Deira, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1003 reviews" "
Rating 8 - Good. 282 out of 1003 reviews" "
Rating 6 - Okay. 61 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fatuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Intekhab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was quick and staff was very cordial
Stayed 2 nights in Apr 2024

8/10 Good

Ainsley-Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one for publishing
Stayed 8 nights in Apr 2024

8/10 Good

Abdallah, ABU DHABI

Liked: Cleanliness, property conditions & facilities
Great stay in Eid for family. close to everything, Easy check in and check out.
Stayed 2 nights in Apr 2024
Response from Thierry Perrot on Apr 14, 2024
Dear Abdallah,Thank you for taking the time to leave a review and to share your experience with us. Your feedback motivates the entire team to continue providing the highest level of service .We would be delighted to welcome you back in the nearest future. Kind regardsThierry PerrotGeneral Manager

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Thierry Perrot on Apr 14, 2024
Dear Dolores,Thank you for taking the time to leave a review and to share your experience with us. Your feedback motivates the entire team to continue providing the highest level of service .We would be delighted to welcome you back in the nearest future. Kind regardsThierry PerrotGeneral Manager

8/10 Good

Margaret

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I book this property, I was traveling with my kids and some excursion. I want to do kids not allow on their website they stated that they provide in room babysitter of a surcharge, when I arrive to the hotel and was to go to my excursion at the 360 infinity pool and ask for a babysitter. They said they do not provide that service I ask why is it listed on the website, that is false advertisement I loss the 300 dollars I paid for my excursions because I would have to cancel the 14 days in advance to receive a refund. I was so upset that I end up leave the hotel two days before my check-out date, but the housekeeper I had was very nice, whenever I called down t room service for any amenities or some thing that I want in the room less than five minutes they would be at the door.
Stayed 6 nights in Mar 2024
Response from Thierry Perrot on Apr 14, 2024
Dear Margaret,Thank you for your comments. I apologize for the issues that you encountered during your last stay, it must had been frustrating that we could not arrange baby sitting while you have your reservation for excursion.I assure you that I will be looking into each point that you have made and correct measures will be put in place to avoid this other guests.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Thierry PerrotGeneral Manager

8/10 Good

Donna, Silver Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good and conveniently located but my husband was mugged when he went out to break his fast, so you have to be careful walking in the area.
Stayed 1 night in Apr 2024
Response from Thierry Perrot on Apr 14, 2024
Dear Donna,Thank you so much for taking your valuable time and reviewing us on Expedia.We appreciate your kind words about our Hotel and its location.I apologize for the issues that your husband encountered, however your comments are quite concerning as Dubai is one of safest city in the world and we never heard such incidents in the city.Please do let me know should you wish to report that to Local authorities and we will be more than happy to assist you.Hope you will visit us soon again.Kind regardsThierry PerrotGeneral Manager

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! They made us feel like home. Amazing staff, went the extra mile to make us feel special. Thank-you for the hospitality and kindness.
Stayed 8 nights in Mar 2024
Response from Thierry Perrot on Apr 14, 2024
Dear Leslie,Thank you for your continued patronage to our Hotel, your loyalty is much appreciated. We appreciate your kind comments and would like see you soon in the near future.Kind regardsThierry PerrotGeneral Manager

10/10 Excellent

Alexey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was very nice. I asked to change room and got another one with no problems. They even moved our stuff. Vivek was nice and friendly.
Stayed 9 nights in Mar 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Alexey,Thank you very much for your positive review and kind praises based on your recent stay with us.We hope that you will revisit us soon.Kind Regards,Thierry PerrotGeneral Manager

10/10 Excellent

Mohammad Imon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Mar 2024
Response from Thierry Perrot on Mar 26, 2024
Dear Mohammad Imon,We are delighted to have been your chosen hotel during your recent stay in Dubai. It was truly a pleasure to serve you.Commitment to service and guest satisfaction is a main focus and we are delighted to receive a perfect 5 rating from you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.We believe that experiences are better when shared, as such we would like to invite you to share your comments on our Trip Advisor page. Thank you for staying at the Radisson Blu Dubai Deira Creek Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Dubai.Sincerely,Thierry PerrotCluster General Manager

10/10 Excellent

Collete, Goole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to airport for people on stopover very clean rooms staff were amazing .
Stayed 1 night in Mar 2024
Response from Thierry Perrot on Mar 26, 2024
Dear Collete ,We are delighted to have been your chosen hotel during your recent stay in Dubai. It was truly a pleasure to serve you.Commitment to service and guest satisfaction is a main focus and we are delighted to receive a perfect 5 rating from you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.We believe that experiences are better when shared, as such we would like to invite you to share your comments on our Trip Advisor page. Thank you for staying at the Radisson Blu Dubai Deira Creek Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Dubai.Sincerely,Thierry PerrotCluster General Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro, clean and has a balcony overlooking the creek. The lady at reception was so kind to ccheck me in early as I arrived a bit early. Cleaning staff too were helpful and kind, esp. Minhazi and his colleague who cleaned the room quite well. Thank you all.
Stayed 2 nights in Mar 2024
Response from Thierry Perrot on Mar 26, 2024
Dear Mohammed ,We are delighted to have been your chosen hotel during your recent stay in Dubai. It was truly a pleasure to serve you.Commitment to service and guest satisfaction is a main focus and we are delighted to receive a perfect 5 rating from you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We also shared your kind words with the team and all of them were really happy and touched that they were able to make your stay a really memorable one.We believe that experiences are better when shared, as such we would like to invite you to share your comments on our Trip Advisor page. Thank you for staying at the Radisson Blu Dubai Deira Creek Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Dubai.Sincerely,Thierry PerrotCluster General Manager

10/10 Excellent

Kamila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean. The hotel staff were very helpful and friendly. I will definitely be returning to this hotel in the future . I will also highly recommend to friends and family.
Stayed 4 nights in Feb 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Kamilia,Thank you very much for taking the time to leave a review of our hotel. We really appreciated your valuable feedback, which indicates that you had a wonderful stay. Your feedback motivates the entire team to continue providing the highest level of service.We look forward to welcoming you again in the near future.Kind Regards,Thierry Perrot

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here
Stayed 3 nights in Feb 2024
Response from Thierry Perrot on Apr 2, 2024
Dear William,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Thierry PerrotGeneral Manager

6/10 Okay

Farah

Traveled with partner
I was disappointed
Stayed 2 nights in Feb 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Farah,Thank you for taking your time and reviewing us on Expedia!it seems that we were not able to meet your and I will be more than happy to know more details so that we can improve those areas. We are delighted to have had you as our guest in the hotel. We can’t wait to welcome you back in near future.Kind Regards,Thierry PerrotGeneral Manager

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great front desk staff and efficient / friendly check in and check out. Ample beverages included (e.g., sparkling water available in the lobby as was coffee which was great as the coffee maker in our room did not work). Our room had a balcony - that’s where we ate our Valentine’s dinner (I was not well that evening). We watched the illuminated boats that night dance up and the river. Lovely! Also, the hotel is conveniently close to a metro stop.
Stayed 1 night in Feb 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Deborah,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed our recent stay, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind regardsThierry PerrotGeneral Manager

6/10 Okay

adnane

Business traveler
Liked: Staff & service, amenities
Staff are freindly and helpful. Cigarette smell in rooms feom other rooms was not nice. Some items on the breakfasts were not of the quality youd expect. The croissants and co and dry and not fresh. So are the scarmbelled eggs. No baguette either, that is a hughe handicap.
Stayed 6 nights in Feb 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Adnane,Thank you so much for taking your valuable time and reviewing us on Expedia. It is always encouraging to learn that our guests enjoyed the services we provided, as same, as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay in regards to smoke smell and about breakfast offerings. We value your feedback and necessary measures will be taken to rectify the issues. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back in the near future. Sincerely, Thierry PerrotGeneral Manager

8/10 Good

Nathan, Downton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly staff and good amenities. Great location on the waterfront and close to the metro making it easy to travel around Dubai
Stayed 4 nights in Feb 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Nathan,Thank you very much for your positive review and kind praises based on your recent stay with us.We hope that you will revisit us soon.Kind Regards,Thierry PerrotGeneral Manager

10/10 Excellent

Sadeddin, Amman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, balconies looking at creek, close to metro station, breakfast is great.
Stayed 5 nights in Jan 2024
Response from Thierry Perrot on Apr 2, 2024
Dear Sadeddin,Thank you very much for taking the time to leave a review of our hotel. We really appreciated your valuable feedback, which indicates that you had a wonderful stay. Your feedback motivates the entire team to continue providing the highest level of service.We look forward to welcoming you again in the near future.Kind Regards,Thierry Perrot

10/10 Excellent

osamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

barak

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

David Andrew

Stayed 4 nights in Jan 2024

6/10 Okay

Jean

Response from Thierry Perrot on Apr 2, 2024
Dear Jean,Thank you for taking your time and reviewing us on Expedia!it seems that we were not able to meet your and I will be more than happy to know more details so that we can improve those areas. We are delighted to have had you as our guest in the hotel. We can’t wait to welcome you back in near future.Kind Regards,Thierry PerrotGeneral Manager

6/10 Okay

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Rouzbeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the check in was somewhat cranky and not very friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas, Cordova

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to the bay, and there are many activities to do in that location.
Stayed 1 night in Dec 2023

4/10 Poor

AHMAD, Beirut

Business traveler
Disliked: Staff & service
Very bad room No upgrade Reception behaviour
Stayed 3 nights in Dec 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Ahmad,First of all, please accept my sincere apologies for the shortfalls you encountered as you have mentioned.I have taken this up with the concerned department and rest assured that corrective measures will be implemented to prevent an incident of this type from reoccurring.I do hope that the mentioned isolated instances have not tarnished your overall impression of the hotel and that we will have an opportunity to welcome you back to Radisson Blu in the near future. If I may assist with any requirements in this regards please feel free to contact me.Kind regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Md Shamsul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Md. Shamsul,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I like it overall
Stayed 1 night in Dec 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear William,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Navjot

Stayed 1 night in Nov 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Navjot,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Ramatoulie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Ramatoulie,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Meir,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Mari Anne

Stayed 2 nights in Nov 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Mari Anne,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Harry

Stayed 4 nights in Nov 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Harry,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Boris

Stayed 5 nights in Nov 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Boris,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Milan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the Radisson Blu Deira Creek has the most wonderful staff I've ever met in my life! They are always pleasant, extremely helpful and understanding, and made every day a memorable experience.
Stayed 8 nights in Oct 2023
Response from Muzaffar Khan on Nov 6, 2023
Dear Milan,Thank you for choosing the Radisson Blu Hotel, Dubai Deira Creek and submitting such a nice feedback. we hope it will not be too long before we get to welcome you back for another wonderful stay with us.Kind regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Shalewa

Stayed 4 nights in Oct 2023
Response from Muzaffar Khan on Dec 27, 2023
Dear Shalewa,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Tanvir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from Muzaffar Khan on Nov 6, 2023
Dear Tanvir,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Saber

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located well in Deira, Has good restaurants. Balcony with view are great
Stayed 4 nights in Oct 2023
Response from Muzaffar Khan on Nov 6, 2023
Dear Saber,Thank you very much for taking the time to leave a review of our hotel. We really appreciated your valuable feedback, which indicates that you had a wonderful stay. Your feedback motivates the entire team to continue providing the highest level of service.We look forward to welcoming you again in the near future.Kind RegardsMuzaffar KhanAssistant Front Office Manager

8/10 Good

JAHANBAKHSH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay.
Stayed 3 nights in Oct 2023
Response from Muzaffar Khan on Nov 6, 2023
Dear Jahanbakhsh,Thank you very much for taking time to share your valuable feedback and It was a pleasure having you as our guest Kind regardsMuzaffar KhanAssistant Front Office Manager

10/10 Excellent

ALI

Stayed 2 nights in Oct 2023
Response from Muzaffar Khan on Nov 6, 2023
Dear Ali,Thank you for choosing the Radisson Blu Hotel, Dubai Deira Creek and submitting such a nice feedback. we hope it will not be too long before we get to welcome you back for another wonderful stay with us.Kind regards,Muzaffar KhanAssistant Front Office Manager

8/10 Good

Marijan

Liked: Cleanliness, staff & service, room comfort
Good bargain
The hotel is a bit old but the location and the views are amazing. The price is also great. Service very good.
Stayed 1 night in Sep 2023
Response from Muzaffar Khan on Oct 11, 2023
Dear Marijan,Thank you very much for taking the time to leave a review of our hotel. We really appreciated your valuable feedback.We look forward to welcoming you again in the near future.Kind RegardsMuzaffar KhanAssistant Front Office Manager

10/10 Excellent

shamim, bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights. I must say everything about this hotel was on point. Staff was so friendly and polite. Really enjoyed ourselves.
Stayed 10 nights in Sep 2023
Response from Muzaffar Khan on Oct 11, 2023
Dear Shamim,Thank you very much for taking your valuable time and reviewing us on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Doritza

Amazing staff convenience location breakfast superb. 100%satisfied
Stayed 2 nights in Sep 2023
Response from Muzaffar Khan on Oct 11, 2023
Dear Doritza,Thank you very much for your positive review and kind praises based on your recent stay with us.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Swami, Zanzibar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our Stay at this Hotel great
Stayed 10 nights in Sep 2023
Response from Muzaffar Khan on Oct 11, 2023
Dear Swami,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

8/10 Good

Bilal, Longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the metro st
Stayed 2 nights in Sep 2023
Response from Muzaffar Khan on Oct 11, 2023
Dear Bilal,Thank you very much for your positive review and kind praises based on your recent stay with us.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Kadiata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from Muzaffar Khan on Sep 15, 2023
Dear Kadiata,Thank you very much for taking the time to leave a review of our hotel. We really appreciated your valuable feedback.We look forward to welcoming you again in the near future.Kind RegardsMuzaffar KhanAssistant Front Office Manager

10/10 Excellent

Camilla K

Stayed 6 nights in Aug 2023
Response from Muzaffar Khan on Aug 27, 2023
Dear Camilla,Thank you very much for scoring us high on your recent stay.We hope that you will revisit us soon.Kind Regards,Muzaffar KhanAssistant Front Office Manager

10/10 Excellent

Sean

Liked: Amenities
As always another great stay thanks.
Stayed 5 nights in Aug 2023
Response from Muzaffar Khan on Aug 21, 2023
Dear Sean,Thank you for taking the time to leave a review and to share your experience with us. Your feedback motivates the entire team to continue providing the highest level of service .We would be delighted to welcome you back in the nearest future. Kind RegardsMuzaffar KhanAssistant Front Office Manager