Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews of Rose Rayhaan by Rotana

4 out of 5
Rose Rayhaan by Rotana
Sheikh Zayed Road, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1002 reviews" "
Rating 8 - Good. 284 out of 1002 reviews" "
Rating 6 - Okay. 69 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Palanivelu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good experience
Stayed 3 nights in Mar 2024
Response from Mamdouh Ali on Mar 18, 2024
Dear Palanivelu,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing choice for our 1 night in Dubai. We came from a stay in the desert and it was New Year’s Eve. We booked the Burj Khalifa view room because we wanted to see the fireworks, but didn’t feel like going out into the crowds of people. The room was spacious, the hotel had added a roll-away bed for our teenager free of charge. The view was spectacular, couldn’t have been better. We sat on the bed to watch the fireworks, simply magical. It allowed us to get a good nights sleep before our flight home in the morning. Plus, the room has a washing machine (bring your own soap or get it in the supermarket around the corner from the hotel). The staff was very kind and took care of everything, fast check in/out.
Stayed 1 night in Dec 2023
Response from Mamdouh Ali on Mar 6, 2024
Dear Belinda,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Arwa, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
The room Shape how it look like it’s very beautiful and usable
Stayed 3 nights in Mar 2024
Response from Mamdouh Ali on Mar 5, 2024
Dear Arwa,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 Okay

Asmerom

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Mamdouh Ali on Feb 21, 2024
Dear Asmerom,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 Okay

Alan

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Mamdouh Ali on Feb 19, 2024
Dear Alan,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rahul was on the spot cleaning out room daily. Thank you
Stayed 4 nights in Feb 2024
Response from Mamdouh Ali on Feb 15, 2024
Dear steve, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The only thing I wasn’t too happy was the à la cart dinner but other than that everything was wonderful the staff is wonderful.
Stayed 6 nights in Dec 2023
Response from Mamdouh Ali on Jan 9, 2024
Dear Sally,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Rani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I had a conference at Dubai WTC and this hotel was great and very near to Metro station and to DWTC. has a spacious rooms and wonderful breakfast.
Stayed 2 nights in Dec 2023
Response from Mamdouh Ali on Dec 15, 2023
Dear Rani,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely recommendable
Everything was as expected. Nice and clean rooms, very friendly and helpful staff, excellent location
Stayed 1 night in Dec 2023
Response from Mamdouh Ali on Dec 11, 2023
Dear Maria,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 Okay

Nadhmi

Traveled with family
Liked: Staff & service, amenities
It’s a good hotel, but the furniture and hotel in general needs a renovation.
Stayed 4 nights in Dec 2023
Response from Mamdouh Ali on Dec 11, 2023
Dear Nadhmi,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Especial Thanks to Mr Essam from the front disk He was amazing helped me a lot
Stayed 6 nights in Oct 2023
Response from Mamdouh Ali on Nov 9, 2023
Dear Antony,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. Your motivating comments about our team members are really inspiring and will definitely be shared with our colleagues particularly to Essam to motivate them to continuously provide genuine hospitality service to all our guests.We look forward to seeing you again at Rose Rayhaan for another memorable experience at our Hotel and assuring you of our best attention and services at all times.Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Lubov

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe quiet clean place with a good food and location
Stayed 9 nights in Oct 2023
Response from Mamdouh Ali on Nov 7, 2023
Dear Lubov,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

4/10 Poor

Jane

Stayed 4 nights in Oct 2023
Response from Mamdouh Ali on Nov 7, 2023
Dear Jane,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Mamdouh Ali on Oct 2, 2023
Dear James,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

Morris

Stayed 2 nights in Sep 2023
Response from Mamdouh Ali on Oct 3, 2023
Dear Morris,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
The stay was outstanding, in addition to the amenities available at the property.
Stayed 3 nights in Sep 2023
Response from Mamdouh Ali on Oct 2, 2023
Dear Bhavin,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Zubair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service and swimming pool
Stayed 5 nights in Sep 2023
Response from Mamdouh Ali on Oct 1, 2023
Dear Zubair,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

sahar

Stayed 5 nights in Sep 2023
Response from Mamdouh Ali on Sep 29, 2023
Dear sahar,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Lalita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay well maintained Rooms smooth checkin easily accessible
Stayed 3 nights in Sep 2023
Response from Mamdouh Ali on Sep 25, 2023
Dear Lalita, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delays at breakfast
the only issue is the congestion at breakfast - there are long waits to get a table for breakfast
Stayed 3 nights in Sep 2023
Response from Mamdouh Ali on Sep 23, 2023
Dear jason,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Wolf

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lifts are very slow and could use updated equipment in the gym. Otherwise the rooms are clean and neat with a small kitchen which is very convenient. Staff are very friendly and helpful.
Stayed 9 nights in Sep 2023
Response from Mamdouh Ali on Sep 17, 2023
Dear Wolf, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Noel Iftikhar

Stayed 2 nights in Sep 2023
Response from Mamdouh Ali on Oct 1, 2023
Dear Noel Iftikhar,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

2/10 Terrible

Ilda

Disliked: Amenities
I have never before posted something like this, but this time I really feel I have to. First of all never stayed in hotel paid everything, because of visa they didn’t give me boarding pass to Duba. Unbelievable is the fact if we need visa for Dubai that we can not buy at the airport. I reached out to them since I didn’t stayed in hotel, they ignore my request, they didn’t even try to help with refund. Really disappointed with everything. Dubai was my dream, not anymore!!!
Stayed 5 nights in Aug 2023
Response from Mamdouh Ali on Sep 5, 2023
Dear Ilda,Thank you for sending us your comments.We have noted your feedback regarding your experience with Rose Rayhaan. We significantly value your time taken to bring your concerns to our attention and we would like to apologize for any inconvenience it might have caused you.Please be assured that your dissatisfaction has been noted and shared to concerned department for further review and action.We hope that this experience will not deter you from using our hotel in the future.Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

Mohammad

Liked: Cleanliness
Stayed 4 nights in Aug 2023
Response from Mamdouh Ali on Aug 21, 2023
Dear Mohammad,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 Okay

Morris

Business traveler
Liked: Staff & service
Needs a bit of a facelift
Hotel is in great location but is showing signs of wear and the food offered at breakfast was noticeably weaker than in years past when I’ve stay.
Stayed 1 night in Aug 2023
Response from Mamdouh Ali on Aug 11, 2023
Dear Morris,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 Good

Hamza

Stayed 3 nights in Jun 2023
Response from Mamdouh Ali on Jun 28, 2023
Dear Hamza,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

WILHERMINA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. They were very welcoming and approachable and eager to offer assistance.
Stayed 8 nights in Jun 2023
Response from Mamdouh Ali on Jun 22, 2023
Dear WILHERMINA,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very spacious room on the 26th floor. Bathroom facilities were clean and modern and there was a small kitchenette with large fridge, sink and microwave. Financial Centre train stop is very close by. You can easily walk down to the Museum of the Future. Dubai Mall and Burj Khalifa are only one stop away. Plenty of cafes and cheap eats as well as quality restaurants. Enjoyed our stay.
Stayed 6 nights in May 2023
Response from Mamdouh Ali on May 28, 2023
Dear Dale, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The international power plug is a convenient feature for travellers from other countries!
Stayed 2 nights in May 2023
Response from Mamdouh Ali on May 9, 2023
Dear Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

2/10 Terrible

Hanoch

Disliked: Staff & service
Bad service
When i got to the hotel i was told that they dont have a room for me and sent me to the rotana across the road. nobady fallowed me at the second hotel . I expected an apology or partly refund
Stayed 2 nights in Apr 2023
Response from Mamdouh Ali on May 7, 2023
DearThank you for choosing to stay with us and taking the time providing us your feedback. We have noted your comments and we would like to apologize for the inconvenience caused to you.Please rest assured that we will share it with the concerned department heads and to work on the required improvement.We hope that this experience will not deter you from using our hotel in the future.Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, clean, comfortable and friendly staff.
Stayed 3 nights in Apr 2023
Response from Mamdouh Ali on Apr 17, 2023
Dear Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

RABIH

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful place
Stayed 4 nights in Mar 2023
Response from Mamdouh Ali on Apr 5, 2023
Dear Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Jozef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023
Response from Mamdouh Ali on Apr 5, 2023
Dear Jozef,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,General Manager at Rose Rayhaan by Rotana

2/10 Terrible

Arsi

Stayed 5 nights in Mar 2023
Response from General Manager at Rose Rayhaan by Rotana on Apr 12, 2023
Dear Arsi,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
A few issues but would stay again.
The hotel is lovely, modern and nicely located between the airport and Dubai mall. The hotel has 5 lifts however it only seemed like 2-3 were working at any given point. Some mornings we waited 3-4 minute to get a lift down to the lobby. The hotel offered bath robes however when the room was cleaned they took them but never replaced them, I spoke to the person on the lobby to see if I could have one sent to my room and on both occasions they never sent one. My room was facing the front of the hotel, there were ropes tethered to the front of the building that are used when the windows are being cleaned, on a few occasions in the night a gust of wind would blow the rope into our window waking me up.. All that being said, I would gladly stay in the hotel again as the staff, rooms and pool were are nice.
Stayed 9 nights in Mar 2023
Response from General Manager at Rose Rayhaan by Rotana on Mar 20, 2023
Dear Christopher,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,

10/10 Excellent

Giorgos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, very close to the metro station and in walkind distance from the Dubai mall area.
Stayed 3 nights in Mar 2023
Response from Mamdouh Ali on Mar 19, 2023
Dear Giorgos,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

SérgioPereira, Belo Horizonte MG. Brasil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes acomodações. Ótimo restaurante. Funcionários nota 10.
Stayed 8 nights in Jul 2019
Response from General Manager on Sep 7, 2020
Dear SérgioPereira, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for your service. I've checkin for this booking and very fast, no need to wait A++++
Stayed 1 night in Jul 2020
Response from General Manager on Jul 26, 2020
Dear Elizabeth, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Constantin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Michael on Mar 1, 2020
Dear Constantin, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 Good

Verified traveler

Traveled with group
Stayed 4 nights in Feb 2020
Response from Michael on Mar 1, 2020
Dear Valued Guest, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Cheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Love everything about this stay. Staff were super friendly and helpful. Just one hick up was that i choose a sky room (62nd floor) for the view but the glass was too dirty to enjoy the view. Beside that everything else was just amazing.
Stayed 6 nights in Feb 2020
Response from Michael on Mar 1, 2020
Dear Cheikh, We are pleased to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests. We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times. Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 Good

Brittany, Al Ain

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenience of this location when traveling from the Dubai World Trade Center and to a great variety of restaurants.
Stayed 1 night in Feb 2020
Response from Michael on Mar 1, 2020
Dear Brittany, Thank you for taking the time to provide your valuable feedback about Rose Rayhaan by Rotana. Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience. We look forward to welcome you back in the near future. Yours sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Chaker

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Michael on Feb 20, 2020
Dear Chaker, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok I liked the hotel and staff were friendly but the rooms are seems to be not renewed
Stayed 2 nights in Feb 2020
Response from Michael on Feb 19, 2020
Dear Valued Guest, We are pleased to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests. We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Bill, Weehawken, NJ, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing about Rose Rayhaan that I didn't like.
Stayed 4 nights in Feb 2020
Response from Michael on Feb 12, 2020
Dear Bill, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. We look forward to seeing you again for another memorable experience at our Hotel and assuring you our best attention and services at all times. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 Excellent

Chang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Michael on Feb 9, 2020
Dear Chang, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jan 2020
Response from Michael on Feb 2, 2020
Dear Valued Guest, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

6/10 Okay

AK, Abu Dhabi

Liked: Staff & service, property conditions & facilities
The building was in a great part of tow with a lot of shops and easy access to many things around
Stayed 1 night in Jan 2020
Response from Michael on Jan 25, 2020
Dear AK, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 Good

Richard, Lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should improve your internet speed, everything else is great
Stayed 4 nights in Jan 2020
Response from Michael on Jan 16, 2020
Dear Richard, Thank you very much for sharing your valuable feedback about Rose Rayhaan by Rotana. Your valuable comments related to the Internet connection have been noted and shared with the concerned department heads for further review and to work on the required improvements. We thank you again for your feedback as this helps us to improve our services and facilities. We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Rose Rayhaan and assuring you of our best attention and services at all times. Yours sincerely, General Manager at Rose Rayhaan by Rotana

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020
Response from Michael on Jan 16, 2020
Dear Valued Guest, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana