Ratings based on 1,256 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
The hotel stuff made extra effort for cleaning up room as quick as possible , and let me check in not long after I arrived at 8 am as I was so tired from the trip. And every thing so organised . Stuff has been so helpful, efficiency and worked on the higher level of the profesional . The hotel location and condition is in my preference , I defernitily will recommend this hotel to my friends .
Comment from Hotel Management
Dec 12, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and, we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from saudi

V Good hotel located nicely

Posted Dec 11, 2017
The hotel overall all is great (location,staff, room). The downsides are slow checkin and start renovation early morning ~ 8 and was very load
Comment from Hotel Management
Dec 12, 2017 by General Manager, Hotel Management
Dear Nour, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad that you have enjoyed your stay with us. Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads to find ways to better serve our guests like you. Meantime, my team and I look forward to your next visit soon. Sincerely, General Manager at Rose Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Nice hotel,with wonderful facilities

Posted Nov 19, 2017
Pros: Expedia
Cons: Lights in the room was very week. for me I like the room to have white strong light
Location: It's not far from the airport. It's very close to Dubai Mall.
Wonderful Experience. Room is spacious . There is a microwave and a large Fridge, and Freezer. 2 cabinets. Very clean rooms. There is immediate access to car Parking from the hotel . It was so close to the metro, and Taxis are immediately outside the hotel. I liked that Starbucks is near us, and that there was a SPA. The price was very good.
Comment from Hotel Management
Nov 19, 2017 by General Manager, Hotel Management
Dear Asma, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and, we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Nov 18, 2017
Pros: Central location very handy for Dubai mall and metro line. Staff in all catagories could not have been more helpful.
Cons: Nothing
Location: Plenty of eateries near by and coffee bars some of which were open 24 hrs.
Returned to hotel for the second year.As good as last year if not better.
Comment from Hotel Management
Nov 19, 2017 by General Manager, Hotel Management
Dear stewart, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and, we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana
4 out of 5
Recommended
for Everyone
by A verified traveler from Gloucester

Excellent location and hotel to stay in

Posted Nov 16, 2017
Has i checked in, there was issue with an upgrade room. Had recently phoned the hotel to see if i could upgrade, when i arrived or needed to do it online. I was informed i could leave it, till i checked in. And when i arrived, the price that is in the email, was just an online price. It’s a shame nobody could tell me this, especially when phoned to inquire. Then when i did upgrade, at an extra cost, there were a few things wrong with the room. Having said all of this, the hotel did find me another room. Which may i had, was totally fab. And they really made me feel welcomed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Good value for money

Posted Nov 16, 2017
Pros: Clean and attention to detail in room service.
Location: DFC right next to the DFC metro station. Excellent if you are using the metro.
Offers what you expect for the price you pay. If you are looking for a clean hotel with good service and average amenities then this is a good choice in DFC.
Comment from Hotel Management
Nov 21, 2017 by General Manager, Hotel Management
Dear Bustraveler, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. We look forward to seeing you again for another memorable experience at our Hotel and assuring you our best attention and services at all times. Sincerely, General Manager at Rose Rayhaan by Rotana
4 out of 5
Recommended
for Everyone
by A verified traveler from Bahrain

Pleasing

Posted Nov 12, 2017
Family friendly hotel, good staff and clean rooms. The location is just great, middle of sh.Zayed road. 15 mins away from airport and Dubai mall. Recommend it for families or weekend getaways
Comment from Hotel Management
Nov 13, 2017 by General Manager, Hotel Management
Dear M3, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and, we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Amazing hotel with amazing service

Posted Nov 10, 2017
I can not recommend this hotel enough. If I could give it a higher score I would (even though my rating is 5/5). Right from the offset, checking in, allowing us to check in early, without any hassle, to giving us a deluxe room when we paid for standard. The service levels and cleanliness was second to none. And the location was so central to everything, book this hotel you cannot go wrong!
Comment from Hotel Management
Nov 13, 2017 by General Manager, Hotel Management
Dear Zafar, It is with deep pride to read such a great comment about Rose Rayhaan. My team and I takes pride in serving our guests and being an active part for making their well-earned holiday a great success. We look forward to welcome you back. Yours sincerely, General Manager at Rose Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from Benissa , Spain

Best service

Posted Nov 10, 2017
Service excellent friendly staff rooms very clean we got upgraded to better room with amasing views
Comment from Hotel Management
Nov 13, 2017 by General Manager, Hotel Management
Dear Kerim, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Another great stay

Posted Oct 27, 2017
Excellent stay at this great hotel. Staff are wonderful and upgrade room was a good touch of loyalty.
Comment from Hotel Management
Oct 29, 2017 by General Manager, Hotel Management
Dear Caps, Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience. Rose Rayhaan Team extends our most sincere gratitude for your kind comments and look forward to welcome you back. Yours sincerely, General Manager at Rose Rayhaan by Rotana