Interior entrance

Reviews of TIME Oak Hotel & Suites

4 out of 5
TIME Oak Hotel & Suites
Abdulla Omran Tayram St, Al Thanyah 1, Barsha Heights (Tecom), Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 355 reviews" "
Rating 8 - Good. 130 out of 355 reviews" "
Rating 6 - Okay. 32 out of 355 reviews" "
Rating 4 - Poor. 8 out of 355 reviews" "
Rating 2 - Terrible. 10 out of 355 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MURAT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 11 nights in Mar 2024
Response from Soha on Apr 5, 2024
Dear Valued Guest,Thank you so much for your perfect ratings. It's wonderful to hear that you had a positive experience.We look forward to seeing you again soon.Sincerely,Soha MetwallyCluster General Manager

6/10 Okay

Mustafa

Disliked: Cleanliness, staff & service
Something good
Stayed 1 night in Feb 2024
Response from Soha on Feb 12, 2024
Dear Mr. Mustafa,Thank you for sharing your rating of our hotel.While we aspire to nothing short of 5 stars, we missed the mark with you, and for that, if there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager

10/10 Excellent

Nixon, Hertford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. Also being close to ur metro made it easier access to the city
Stayed 2 nights in Feb 2024
Response from Soha on Feb 12, 2024
Dear Valued Guest,Thank you so much for giving us perfect ratings.It's great to hear that you were pleased with your experience.We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager

10/10 Excellent

Nohaol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Soha on Mar 4, 2024
Dear Valued Guest,Thank you so much for giving us perfect ratings. It's great to hear that you were pleased with your experience. We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager

10/10 Excellent

Beslan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jun 2023
Response from Ahmed on Jul 3, 2023
Dear Valued Guest,Thank you for sharing a review of your recent experience. Our team here at TIME Oak Hotel & Suites is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Sincerely,Ahmed AbdelazizFront Office Manager

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean well-kept room. Friendly service and especially Ram was very helpful. Thank you very much!
Stayed 3 nights in Apr 2023
Response from Ahmed on Jul 3, 2023
Dear Valued Guest,Thank you for your great review. At TIME Oak Hotel & Suites, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Ram to give him the recognition that he deserves. He was delighted to hear your feedback.We look forward to welcoming you back soon.Thank you,Ahmed AbdelazizFront Office Manager

6/10 Okay

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities
Friendly staff, dry hotel, overdue for a makeover
Was ok overall. Most important is the staff who are nice and friendly. Hotel itself is well overdue a makeover, it looks tired and there are plenty of maintenance issues. The hotel is a dry hotel, so no alcohol is served. Not a big deal but that isn’t forthcoming in their advertising and if you like a beer after work or a day out you’ll need to go out for that. My apartment had a strong smell of Indian food for about a week, from the previous guests. The ceiling on the kitchen was leaking and some of the paint was falling on to the floor. The sofas had clear and multiple grease marks on them where they hadn’t been cleaned for some time and the apartment itself is well overdue for a makeover. Breakfast was ok and again the staff were friendly and welcoming. The pool is nice.
Stayed 18 nights in Apr 2023
Response from Soha on Jul 5, 2023
Dear Mr. Robert,Thank you so much for taking the time to write a review and share your experience.We really appreciate the kind words you said about our staff, we'll make sure that they know they hard work is recognized. Concerning the other part, please know that we take all guest feedback very seriously and will be sharing this feedback with the Housekeeping Manager for utmost attention as guest satisfaction is of high importance to us.Hope to see you again soon. Sincerely, Soha Metwally General Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a few nights away
We had an amazing three nights at time oak. The staff were brillaint and very friendly. It was our 10th wedding anniversary and the staff went over and above to make our few precious days amazing. The hotel is a great location just 5 mins from the metro and easy access to the major sites. The rooms are huge but could do with a refresh however you have everything you need. The breakfast is great with lots of fresh choice.
Stayed 3 nights in Nov 2022
Response from Bernard Fantoli on Nov 29, 2022
Dear Mr. Chris,We’re so delighted to hear that you chose to celebrate your 10th wedding anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon.Sincerely,Bernard FantoliGeneral Manager & Corp. Director of F&B

10/10 Excellent

SEUNGJE

Stayed 1 night in Sep 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jul 2022
Response from Bernard Fantoli on Aug 3, 2022
Dear Mr. Ali, Greetings from TIME Oak Hotel & Suites! Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon. Warm regards, Bernard Fantoli General Manager & Corp. Director of F&B

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel this is our third visit the last time being 2017 and it was still lovely! Polite and friendly staff clean rooms lots of free toiletries and towelling robe to use Pool was also very nice and quite in the evening . Easy booking both in and out . The area out side the hotel is getting a bit shabby and too many cards advertising massage services strewn around the area which was disappointing especially with children around but very near the Metro and The Greens so a good placement.
Stayed 5 nights in May 2022
Response from Bernard Fantoli on Jun 11, 2022
Dear Lesley, Greetings from TIME Oak Hotel & Suites! Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud and motivates us at the same time! We appreciate your loyalty and continued trust in our product and service. We hope to see you again soon. Warm regards, Bernard Fantoli Cluster General Manager

10/10 Excellent

Cristina

Stayed 14 nights in Apr 2022
Response from Bernard Fantoli on May 13, 2022
Dear Ms. Christina, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to stay at our hotel and for sharing your 10* ratings experience. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

8/10 Good

Luciana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a nice stay. Staff very friendly. The phone and some power plug in the room were not working.
Stayed 6 nights in Apr 2022
Response from Bernard Fantoli on May 6, 2022
Dear Valued Guest, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 4* ratings out of 5* for our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

10/10 Excellent

Nouman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
nice and clean hotel with friendly and helpful staff . Will definitely stay again !!
Stayed 15 nights in Mar 2022
Response from Bernard Fantoli on May 2, 2022
Dear Mr. Nouman, Greetings from TIME Oak Hotel & Suites! Thank you very much for taking your time to write a review on Expedia following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, I have no doubt that your visit was truly a remarkable one. I am very pleased that you found our team friendly and helpful, also our hotel nice and clean. Thank you once more and we are all excited to welcome you back soon and create more wonderful memories. Warm regards, Bernard Fantoli Cluster General Manager

8/10 Good

Mucha Nixon, Hertford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although on a busy street it is very quiet. Staff are very friendly and accommodating
Stayed 3 nights in Mar 2022
Response from Bernard Fantoli on Apr 6, 2022
Dear Mr. Nixon, Greetings from TIME Oak Hotel & Suites! Thank you very much for your recent stay and for the 4* ratings. I appreciate your positive remarks about the friendliness of the staff, I will certainly let the team know that they hit the mark there. Once again, thank you for taking the time to share your reviews and we look forward to welcoming you again. Warm regards! Bernard Fantoli Cluster General Manager

10/10 Excellent

Farkhod

Stayed 2 nights in Mar 2022
Response from Bernard Fantoli on Apr 6, 2022
Dear Mr. Farkhod, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 10* ratings for our hotel. We are delighted to know that your experience had remained positive reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

6/10 Okay

JASON

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2022

10/10 Excellent

mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location, the room are very spacious!
Stayed 4 nights in Mar 2022
Response from Bernard Fantoli on Mar 22, 2022
Dear Ms. Mary, Greetings from TIME Oak Hotel & Suites! I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciated it. We hope that you will return to TIME Oak Hotel & Suites when you are back in town for a more unforgettable experience in Dubai. Sincerely, Bernard Fantoli Cluster General Manager

8/10 Good

Dr. Seyed Mohammad, State College

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wonviniance for me because it was close to the area which I had some business to take care of.
Stayed 1 night in Mar 2022
Response from Bernard Fantoli on Mar 14, 2022
Dear Guest, Thank you so much for reviewing TIME Oak Hotel and Suites, I am happy to see that overall you had an enjoyable experience and we can’t wait to welcome you back in the future. Warm Regards, Bernard Fantoli Cluster General Manager

10/10 Excellent

Jahirul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing. Whenever we needed anything staff always helped us find things. Also requested taxis for us whenever needed. The location was perfect to stay and everything were nearby. There were 24-hour open restaurants and grocery stores nearby if anything was needed.
Stayed 6 nights in Feb 2022
Response from Bernard Fantoli on Mar 12, 2022
Dear Guests, Greetings from TIME Oak Hotel & Suites! The review you have posted brought encouragement to us, to continue what we are doing at its best. Your outstanding comments about our location and service are deeply appreciated. I would like to thank you for taking the time to post your review and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Bernard Fantoli Cluster General Manager

10/10 Excellent

janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Reservation Department on Feb 1, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Srinivasa

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Looks New from outside, but old inside
Hotel looks brand new from out side, but it is pretty old inside, all equipment and things need a change, right from their elevator to carpet in the corridors to beds, pillows, chairs and sofas in the room. They need better staff in their Janitorial department. These guys don't even know how to clean coffee cups in the room, I took pictures of how dirty the cups were, but too gross to attach them here. It takes whole day to wait at the elevators, one was always out of service during my entire stay, another one for guests & service lift were working, but they move at a snail's pace. You would rather take steps, if it were lower floors. I don't know, by what standards they are a "4 Star Hotel", they are a Hotel Apartments and nothing in this hotel deserves to be a "4 star". However, on the contrary the people at the front desk were friendly & helpful, while the restaurant folks were rude while serving breakfast, they tend to "please" their "favorite" guests and ignorant about others.
Stayed 6 nights in Jan 2022
Response from Reservation Department on Jan 31, 2022
Dear Mr. Srinivasa, Greetings from Timehotels!! We apologize for the delay in our response as we encounter the technical error” Thank you for your feedback, First and foremost, we would like to sincerely apologize for the inconvenience that happened and we would like to thank you for your patience, Can we ask the reason for this unsatisfactory review or what happens to investigate that? Also, We will be addressing your concerns, and our front office manager will contact you soon? Ahmed Ibrahim E-Distributions Executive

10/10 Excellent

Lloyd Harrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2021

8/10 Good

Michel

Business traveler
Liked: Staff & service, room comfort
My stay at Time OAK
It is good place to stay, staff are vet friendly and helpful
Stayed 2 nights in Dec 2021
Response from Reservation Department on Dec 15, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashutosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Clean rooms, very warm and friendly staff. Well run operations
Stayed 3 nights in Nov 2021
Response from Bernard Fantoli on Dec 6, 2021
Dear Guest, Greeting from TIME Oak Hotel & Suites! I would like to thank you for choosing to visit us and sharing your 5* ratings for our hotel. We are delighted to know that your experience had been remained positive that reflects through these highest ratings. We look forward to welcoming you back for another visit in the near future. Warm regards! Bernard Fantoli Cluster General Manager

10/10 Excellent

Walied

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 8 nights in Nov 2021
Response from Reservation Department on Nov 17, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Reservation Department on Oct 24, 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Josephkhoury, Barcha uae

Traveled with group
Disliked: Staff & service, amenities
Service is toooooooooo slowww if u need anything to be delivered to ur room (towels) you have to wait 40 min to get it . Breakfast the same . Anything .
Stayed 3 nights in Oct 2020
Response from Bernard Fantoli on Oct 25, 2020
Dear Valued Guest, As a service-oriented hotel, we have a strong commitment to achieve the satisfaction of our guests and therefore we regret that we were not able to fulfill your expectations in regards to our service. We would like to assure you that this is not the reflection of the true hospitality that our hotel stands for and rest assured that your comment has been taken seriously on board for immediate and appropriate actions. Again… thank you for posting your review and we really hope that we will have the pleasure of welcoming you back to TIME Oak Hotel and Suites in the future. Warm Regards, Bernard Fantoli General Manager

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent
Wonderful staff
Stayed 1 night in Sep 2020
Response from Bernard Fantoli on Sep 24, 2020
Dear Guest, I would like to thank you for taking the time to post your comment and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Bernard Fantoli General Manager

8/10 Good

NA, Lebanon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean Rooms and bed sheets are clean Cafeteria is nice, and ok for smokers Area is good Rooms, although well maintained, but may be better to be renovated
Stayed 1 night in Aug 2020
Response from Bernard Fantoli on Sep 6, 2020
Dear Guests, Thank you for taking the time to share your review following your recent stay in TIME Oak Hotel & Suites I am very delighted that you found our hotel and facilities clean and also our F&B outlets nice. We also acknowledged your comments concerning interiors and renovating of the hotel, which we are currently giving utmost efforts to stay at par from the hotel’s overall modern style and feel. Once again, thank you for sharing with us your feedback, giving us the opportunity to look into making necessary improvements. Warm Regards, Bernard Fantoli General Manager

8/10 Good

NA, Lebanon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is Excellent. Rooms, bed sheets, and towels are Clean Location is very good Needs rooms renovation, although very well maintained Has an air-conditioned smoking cafe for smokers Highly recommended
Stayed 3 nights in Aug 2020
Response from Bernard Fantoli on Sep 3, 2020
Dear Guest, Thank you for taking the time to post a review. I appreciate the many great observations you make about the location, services and facilities we offer, the housekeeping services and our F&B outlet. I am happy to have read your review, as I can fully understand that my team once again displayed the heartfelt hospitality that we are known for. On the other hand, we acknowledged your comments concerning interiors and refurbishment which we are currently giving utmost efforts to stay at par from the hotel’s overall modern style and feel. We really look forward to welcoming you back in the nearest future. Warm Regards, Bernard Fantoli General Manager

10/10 Excellent

Aster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2020
Response from Alexandra Kelner on Aug 30, 2020
Dear Guest, I would like to thank you for taking the time to post your rating on Expedia.com and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel during Covid-19. Me & my Fiance were stuck in Dubai. This hotel is AMAZING! The staff that work here are wonderful! There was a lady by the name of Doreen that works here. She did everything possible to make sure we were ok for our entire stay. She went above & beyond at making sure the guest were well taken care of. I have visited several hotels around the world but I have never been to a hotel like this. The staff here takes hospitality to a different level. They don't treat like a guest that's just staying in another hotel. They treat you like family. You definatly know that you are wanted & welcomed there everytime you see them. I will not go to another hotel. When it comes to a hotel in Dubai i will always go to the Time Oak & Suites Hotel in Al Barsha heights, Dubai.
Stayed 2 nights in May 2020
Response from Alexandra Kelner on May 30, 2020
Dear Guest, Thank you for taking the time to share your experience through Expedia and for staying with us. I appreciate your feedback as it is the best way for us to constantly measure our service. I am pleased to read that you enjoyed your stay with us and you had a smooth stay. Please rest assured that we our feedback will be shared with the entire team of TIME Oak hotel & Suites especially Ms. Doreen. Again thank you and we look forward to welcoming you in near future. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2020
Response from Alexandra Kelner on May 2, 2020
Dear Guest, I would like to thank you for taking the time to post your rating on Expedia and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular Solo visitor
Stay here regularly, always well looked after. Staff are good, very helpful and go the extra mile. The pool has great 'aspect', sun shining all day. Its immaculate. Not a critisism, merely a slight observation but the room decor is slightly dark/ dated but maybe its an Arabian feel. Its was in good condition and clean but newer hotels have a slight more contempoary feel. Good value, will stay again
Stayed 2 nights in Mar 2020
Response from Alexandra Kelner on Mar 16, 2020
Dear Guests, Thank you for taking the time to share your review about our hotel and we do appreciate you for highlighting the outstanding service you received from our TIMERs which you have described as good and helpful and I am glad that they were able to delight you with their genuine service. We are happy that you enjoyed our facilities and services, rest assured we will share your positive remarks with our team. With reference to your observation, please rest assured that I will personally look unto to this and will definitely action where possible. It is only through such important feedback that we are able to improve the services and facilities we provide. Again… thank you for posting your review and we really hope that we will have the pleasure of welcoming you back to TIME Oak Hotel and Suites in the future. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option giving you a central location and spacious living accommodation.
Stayed 2 nights in Mar 2020
Response from Alexandra Kelner on Mar 11, 2020
Dear Guest, Thank you very much for your remarkable review in regards to good location and we are delighted to hear that you had a perfect stay in our TIME Oak Hotel & Suites. It is indeed a pleasure to know that you were satisfied with our services and facilities. Once again, thank you for sharing your experience with us and I hope that we have the opportunity of welcoming you at TIME Oak Hotel and Suites once more and exceed your expectations as always. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Welcome by staff,and a gorgeous room.Initial front desk staff superb.Breakfast more than enough. Very helpful staff and good guidance. Very clean hotel.
Stayed 6 nights in Jan 2020
Response from Alexandra Kelner on Jan 27, 2020
Dear Guest, Thank you for staying at Time Oak Hotel & Suites and for sharing your feedback on Expedia Community. I am delighted that you had a positive overall stay and I am pleased to know that our Team, especially our Front Office Team, exceed your expectation. I am also glad to hear that you enjoyed with our chef breakfast specialty and our facilities offerings. We will use your encouraging review as inspiration to strive to do even better for all our valued guests and we look forward to welcoming you back soon for another memorable visit. Warm Regards, Alexandra Kelner Rooms Division Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2020
Response from Alexandra Kelner on Jan 11, 2020
Dear Guest, I would like to thank you for taking the time to post your rating and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Alexandra Kelner Rooms Division Manager

4/10 Poor

Ali

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Alexandra Kelner on Dec 19, 2019
Dear Guest, While we thank you for your recent stay with us, we regret to see your 4 out of 10 rating. Providing guest satisfaction is one of our priorities and if we did not meet your expectation, we would like to address immediately. Hence, we would like to hear if there was any specific incident that influences your overall impression of your stay. We hope this negative impression will not stay for long as we really look forward to having another opportunity to redeem your confidence in us and welcome you again in the future. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Zeeshan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Sep 2019
Response from Alexandra Kelner on Oct 3, 2019
Dear Mr. Zeeshan, Thank you so much for rating your recent experience at TIME Oak Hotel and Suites. It is our aim to make our guests feel at home and we are happy that you appreciated our effort. Our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Therefore, we are truly delighted to receive your rating. Thank you for your continuous patronage and it would always be our pleasure to welcome you TIME Oak Hotel and Suites. Warm Regards, Alexandra Kelner, Room Division Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2019
Response from Alexandra Kelner on Sep 16, 2019
Dear Guest, Thank you so much for sharing your recent experience at TIME Oak Hotel and Suites. It is our aim to make our guests feel at home and we are happy that you appreciated our effort. Our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Therefore, we are truly delighted to receive your rating. Thank you for your continuous patronage and it would always be our pleasure to welcome you TIME Oak Hotel and Suites. Warm Regards, Alexandra Kelner, Room Division Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from Alexandra Kelner on Sep 2, 2019
Dear Mr. Alali, We are grateful for your kind review following your stay at TIME Oak Hotel & Suites. It is our aim to make our guests feel at home and we are happy that you appreciated our effort. Our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Once again, thank you for taking to rate us 5/5 and we hope that we will have the pleasure of welcoming you back to TIME Oak Hotel & Suites in the future. Warm Regards, Alexandra Kelner Rooms Division Manager

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Alexandra Kelner on Aug 8, 2019
Dear Guest, Thank you very much for taking your time to rate us on Google.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Once again, thank you and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay... the pool is clean...the staff always smiling... excellent spa
Stayed 3 nights in Jul 2019
Response from Alexandra Kelner on Jul 15, 2019
Dear Guest, Thank you very much for taking your time to rate us on Google.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Once again, thank you and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
House cleaning service excellent and overall staff excellent personalities..
Stayed 8 nights in Jun 2019
Response from Alexandra Kelner on Jul 11, 2019
Dear Guest, Thank you for staying at TIME Oak hotel and suites. It is our aim to make our guests feel at home and we are happy that you appreciated our effort. Our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Therefore, we are truly delighted to receive your feedback in regards to our Timers & the housekeeping team. Thank you and it would always be our pleasure to welcome you TIME Oak hotel & Suites your home in Dubai. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 9 night stay
Great comfy hotel, I would highly recommend if you are wanting to stay in this area of Dubai
Stayed 9 nights in Jun 2019
Response from Alexandra Kelner on Jul 7, 2019
Dear Guests, Thank you very much for taking your time to write a review on Expedia.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Once again, thank you and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from Alexandra Kelner on Jul 3, 2019
Dear Guests, Thank you very much for taking your time to write a review on Google.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Once again, thank you and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الموظفين رائعين المكان قريب من كل شي لا تحتاج الى قطع مسافات للوصول الى اي مكان الشقة واسعة انصح بالسكن في تاين اوك
Stayed 2 nights in Jun 2019
Response from Alexandra Kelner on Jul 1, 2019
Dear Guests, Thank you very much for taking your time to write a review on Google.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. I am very pleased that you found our team proactive and your stay exceeding your expectations. Once again, we thank you for recommending us and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager

8/10 Good

alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Alexandra Kelner on Jun 23, 2019
Dear Guest, Thank you very much for taking your time to write a review on Google.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your rating, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for recommending us and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2019
Response from Alexandra Kelner on Apr 20, 2019
Dear Guest, It is our aim to make our guests feel at home and we are happy that you appreciated our effort. Our whole team strives to deliver the highest level of service and provide a maximum level of comfort to our guests. Therefore, we are truly delighted to receive your rating. Thank you for your continuous patronage and it would always be our pleasure to welcome you in TIME Oak Hotel & Suites, your preferred home in Dubai. Warm regards, Alexandra Kelner Rooms Division Manager