Ratings based on 484 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

2 night layover

Posted Feb 20, 2017
Hotel was good. Great location for visiting downtown Dubai. Requested the cheapest room and still had a view of Burj Khalifa which was awesome. The room ended up being a smoking room, but as a smoker, I wasn't too offended. However when booking, if this is the sort of thing that doesn't appeal to you, I would request a non-smoking room. The staff was very friendly and the food was good. I would recommend this hotel to anyone wanting to visit Dubai.
Comment from Hotel Management
Mar 1, 2017 by villa rotana, Hotel Management
Dear Mr. Jason, Greetings from Villa Rotana! Thank you for sharing your feedback regarding your recent stay with us and for giving us an excellent rating. We are happy to know that you have liked your suite however please accept our apologies if the room had been smoking. Please feel free to advise us your room preferences and we will do our best to accommodate them. Thank you for your kind appreciation towards my colleagues. We hope you could stay with us again on your next visit. Best regards, Camille Saade General Manager
5 out of 5
by Coleman

Posted Feb 8, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Mr. Coleman, Greetings from Villa Rotana! Thank you so much for the excellent rating you have given us. We hope that we could welcome you again on your next visit. Best regards, Camille Saade General Manager
4 out of 5
by Sharmila

Villa Rotana

Posted Jan 19, 2017 on Hotels
Great service. Great food. Jacuzzi was a little cold. Nice and clean steam room and sauna.
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Dear Ms. Sharmila, Greetings from Villa Rotana! Thank you for your wonderful comments and excellent rating. We are happy to receive your feedback on our service and food. On the otherhand, we have noted your comments on the temperature of the Jacuzzi. We hope we could welcome you again in the future. Best regards, Hossam Mansour General Manager
3 out of 5
by Fahad

Good location

Posted Jan 15, 2017 on Hotels
It was a very good hotel but the price was very high compared with others The WIFI was horrible
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Dear Mr. Fahad, Greetings from Villa Rotana! First, we would like to thank you for taking time to share your experience with us. We are glad to know that you have liked the hotel. We have noted your comments and rest assured were doing our best to work on the strength of our wifi connection. Best regards, Hossam Mansour General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel with good access to Metro

Posted Dec 29, 2016
Pros: Very clean and efficient!
Cons: no comments...
Good choice at breakfast, staff attentive and helpful...
Comment from Hotel Management
Jan 3, 2017 by villa rotana, Hotel Management
Dear Mr. Mark, Greetings from Villa Rotana! Thank you for your review and we are delighted to know that you had a good stay with us. We will definitely share your feedback with my colleagues and they will surely be happy to know your comments. We hope that you can come back and stay with us again on your next visit. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

Clean well equipped centrally located hotel

Posted Dec 25, 2016 on Hotels
Great hotel - location is right off shaykh zayed road making it a central point in dubai easy to travel anywhere. The road itself is busy but you cannot hear it from the hotel. Staff were all amazing, very clean, halal food. All rooms have a small kitchinette area with a hob, kettle, kitchen sink and fridge and utensils. The suites also have an oven, toaster, washing machine and breakfast bar with seperate sitting area. Decent gym equipment, views of burj khalifa from some rooms and from rooftop pool. Pool was heated and lovely. Seperate jacuzzi, sauna and steam room in mens and ladies changing rooms.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! We would like to thank you for your excellent rating. We are very happy to hear that you had a fantastic stay with us and that the location of the hotel was best suited for your travel destinations. It will be our great pleasure to welcome you again on your next visit. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Excellent because central to everything....Love it because has supermarket which can buy groceries especially if one has small children...... Awesome place... LOVE IT
5 out of 5
by A verified traveler from Dublin

verry high standard hotel

Posted Nov 25, 2016 on Hotels
staff is verry friendly verry clean rooms good verity of food good neighbouring with a nice view of burj khalifa
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you for your excellent rating of our hotel and for the very good commendations towards my colleagues. We are delighted to know that you have enjoyed your stay and much more to that your expectations have been met all throughout your stay. It will be our pleasure to have you again on your next visit. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

value for money, very good service, good location

Posted Nov 20, 2016 on Hotels
very good service, all Staff very attentive
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you so much for the excellent rating you have given our hotel. We are happy to have met your satisfaction and we hope to see you again when you visit Dubai in the future. Best regards, Hossam Mansour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Excellent service

Posted Nov 19, 2016
Received an excellent service during my short stay. Very attentive staff.
Comment from Hotel Management
Nov 21, 2016 by Villa Rotana, Hotel Management
Dear Mr. Jonathan, Greetings from Villa Rotana! Thank you for your comments and excellent rating. We are very happy to learn that you have been extremely satisfied with our services. We hope to see you back again on your next visit. Best regards, Hossam Mansour General Manager