Ratings based on 472 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Milan, Italy

Great Hotel for long stay in Dubai

Posted Mar 1, 2017
Pros: Staff, Location, Rooms
Location: Burj Khalifa / Dubai Mall is across the street (still requires a short taxi ride). You can walk to boxpark and citywalk.
The spacious rooms, great staff, and great location makes for a great stay. The room is great to relax in and the full kitchen is a huge plus. Hotel staff called taxis for us and assisted us with all of our needs.
Comment from Hotel Management
Mar 4, 2017 by villa rotana, Hotel Management
Dear Bhumika, Thank you so much for sharing your feedback. It's very nice to hear that you were able to relax and enjoy during your stay. We look forward to welcome you again on your next visit. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location, Home Away From Home!

Posted Mar 1, 2017
Pros: Location, Cleanliness, Staff, Service, Large Rooms, Full Kitchen
Location: City Walk and BoxPark were 15 min walk away. Amazing views of Burj Khalifa. Everything else 15 min taxi ride away.
I can't say enough good things about Villa Rotana. The staff is very accommodating and were very courteous at every moment. They made our stay very pleasant. The rooms were very clean, large and comfortable. The suites were larger than my apartment in NYC! There was daily cleaning. The location is central Dubai and quick taxi ride everywhere. Would highly recommend this hotel and would tell all my friends and family. Thank you Villa Rotana for making my stay amazing!!
Comment from Hotel Management
Mar 4, 2017 by villa rotana, Hotel Management
Dear Vishal, Thank you for your wonderful review. We are so happy to hear that the atmosphere of the rooms and hotel have made you feel at home. It will definitely be our pleasure to have you again in the near future. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good choise

Posted Feb 23, 2017
Fairly close to Dubai mall 8min by taxi which costs about 14 dirham $4 US. No restaurants around but the hotel resturant is a good option. Breakfast buffet is 69 dirham which is about $19 US is an excellent breakfast with many options. Make sure to try there humus and baba ganoush. Staff were super nice and helpful. Room facing the inside was quite. Not sure about room facing the Main Street.
Comment from Hotel Management
Mar 1, 2017 by villa rotana, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you for taking time to share your feedback with us. We are happy to know that you have enjoyed the breakfast specially the humus and babaganoush. It will be a great pleasure to welcome you again in the near future. Best regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

2 night layover

Posted Feb 20, 2017
Hotel was good. Great location for visiting downtown Dubai. Requested the cheapest room and still had a view of Burj Khalifa which was awesome. The room ended up being a smoking room, but as a smoker, I wasn't too offended. However when booking, if this is the sort of thing that doesn't appeal to you, I would request a non-smoking room. The staff was very friendly and the food was good. I would recommend this hotel to anyone wanting to visit Dubai.
Comment from Hotel Management
Mar 1, 2017 by villa rotana, Hotel Management
Dear Mr. Jason, Greetings from Villa Rotana! Thank you for sharing your feedback regarding your recent stay with us and for giving us an excellent rating. We are happy to know that you have liked your suite however please accept our apologies if the room had been smoking. Please feel free to advise us your room preferences and we will do our best to accommodate them. Thank you for your kind appreciation towards my colleagues. We hope you could stay with us again on your next visit. Best regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel with good access to Metro

Posted Dec 29, 2016
Pros: Very clean and efficient!
Cons: no comments...
Good choice at breakfast, staff attentive and helpful...
Comment from Hotel Management
Jan 3, 2017 by villa rotana, Hotel Management
Dear Mr. Mark, Greetings from Villa Rotana! Thank you for your review and we are delighted to know that you had a good stay with us. We will definitely share your feedback with my colleagues and they will surely be happy to know your comments. We hope that you can come back and stay with us again on your next visit. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Excellent because central to everything....Love it because has supermarket which can buy groceries especially if one has small children...... Awesome place... LOVE IT
5 out of 5
by A verified traveler from Dublin

verry high standard hotel

Posted Nov 25, 2016 on Hotels
staff is verry friendly verry clean rooms good verity of food good neighbouring with a nice view of burj khalifa
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you for your excellent rating of our hotel and for the very good commendations towards my colleagues. We are delighted to know that you have enjoyed your stay and much more to that your expectations have been met all throughout your stay. It will be our pleasure to have you again on your next visit. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

value for money, very good service, good location

Posted Nov 20, 2016 on Hotels
very good service, all Staff very attentive
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you so much for the excellent rating you have given our hotel. We are happy to have met your satisfaction and we hope to see you again when you visit Dubai in the future. Best regards, Hossam Mansour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Excellent service

Posted Nov 19, 2016
Received an excellent service during my short stay. Very attentive staff.
Comment from Hotel Management
Nov 21, 2016 by Villa Rotana, Hotel Management
Dear Mr. Jonathan, Greetings from Villa Rotana! Thank you for your comments and excellent rating. We are very happy to learn that you have been extremely satisfied with our services. We hope to see you back again on your next visit. Best regards, Hossam Mansour General Manager
3 out of 5
by A verified traveler

close to metro station, gym and pool access

Posted Oct 29, 2016 on Hotels
nice rooftop with pool and shower, sauna, gym, comfortable bed, very poor internet connection, in general room is bit overpriced comparing to other hotels I stayed in Dubai in similar quality/offer segment
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you for your review. We are delighted to know that you have liked our facilities and had found the bed comfortable. Regarding the price, it usually depends on the period of your stay however you may get room discounts by also applying to our exclusive loyalty program and get other benefits such as discounts in food and beverage, guaranteed late check outs and the likes. Best regards, Hossam Mansour General Manager