Cozy hotel with great location and amazing staffs.
Posted Aug 5, 2016
We arrived at Dubai late in the night, so once our taxi arrived at Hotel Rotana, the staffs already knew who we are and helped us settle immediately. Staffs shown us how friendly they are from that second by upgrading us to free in-room wifi for free.
The room was clean and has everything - even an iron and the ironing board.
The hotel is a few steps away from the Business Bay metro station, so going around is easy, especially since Dubai Mail/Burj Khalifa is only one stop away.
Above all, I must say that the staffs did a wonderful job to make our stay even more enjoyable. We booked a one-day tour to Abu Dhabi and we told the hotel staffs to notify us when our driver arrives. We only expected the staffs to tell us who our driver was, but they asked about details of the pick up time, tour and tour company, and told us that if the driver doesn't come on time, they can call him or even try to arrange Abu Dhabi tours for us a.s.a.p.
Hotel Rotana isn't a luxurious hotel for sure, but you will get treated well as if it were a 5-Star hotel - only that the price is way lower.
Comment from Hotel Management
by Villa Rotana, Hotel Management
Dear Mr. John,
Greetings from Villa Rotana Dubai! Thank you for sharing your wonderful experience during your stay. It is our pleasure to have you and make your stay more memorable and enjoyable. Your comments will surely be shared to the rest of our colleagues. We hope that you can come back again in the near future.