Ratings based on 496 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Nice vacation friendly stuff good house keeping

Posted Aug 19, 2017
Pros: Cousy friendly rooms are nice the gym and swimming pool for kids
Cons: More variety in the buffet
Location: Went to city walk near by and Dubai mall all in 5 min or less and restaurant are very close
I like it so much buffet was great needs some varieties and more collection the egg was incredible servos was excellent . Stuf friendly and all in all the environment wa healthy
Comment from Hotel Management
Aug 22, 2017 by Villa Rotana , Hotel Management
Dear Mr. Mohammad, Thank you for your wonderful review of your recent stay with us. We are happy to know that you have enjoyed your stay and visit to other places such as Citywalk and Dubai Mall. We hope that you can come visit us again soon. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2017
the staff was very friendly, the lady who checked me in (cant remember her name) and Sami did a great job of making me feel welcome
Comment from Hotel Management
Aug 16, 2017 by villa rotana , Hotel Management
Dear Valued Guest, Thank you for staying with us and for sharing your experience in our hotel. We hope to see you back again in the near future. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for family with kids

Posted Jul 25, 2017
An outstanding place particularly if you are looking at value for money. All rooms are well equipped with freeze, Micro wave, washing machine, basic utensils and cooker. Excellent housekeeping, and front desk staff. Met a staff from Kenya (Ms Wanjiku) where I stay now so it was all the more like home. If you have kids, then don't miss the pool at the roof top and parents can enjoy the jacuzzi and sauna. The travel desk was exceptionally useful in organizing our itinerary. In fact, we also got discount in some of the entries. Breakfast was great with a range of varieties including Arabic, continental and Indian. For dinner, you don't have have to go very far, just pick your food from Lebanese take away restaurant from the parking of the hotel. There is also a supermarket just few steps away from the hotel. The business bay metro station is also walkable and you also get lot of taxis just at the gate of the hotel. So plenty of options for commuting.
Comment from Hotel Management
Jul 26, 2017 by Villa Rotana Dubai , Hotel Management
Dear Valuable Guest, Thank you for having taken the time to share your experience and feedback following your recent stay at Villa Rotana Dubai. I was pleased to see we met your expectations, the team and I look forward to welcoming you again and giving us the opportunity to serve you and make your next stay more enjoyable and memorable. Kind regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located hotel

Posted Jul 22, 2017
Comfortable hotel close to Dubai Mall, good facilities, comfortable rooms and great swimming pool. Easy walk to metro station Friendly helpful staff Would stay here again
Comment from Hotel Management
Jul 26, 2017 by Villa , Hotel Management
Dear Guest, Thank you for having taken the time to share your comments and experience following your recent stay at Villa Rotana Dubai. I was pleased to see we met your expectations, the team and I look forward to welcoming you again at Villa and we will be more than happy to serve you again. Kind regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

functional small aparthotel on main road.

Posted Jul 2, 2017
Pros: location, size of suites, v helpful staff
Location: On the main SZR so traffic noise present. A short walk to the nearest metro station. Opposite Dubai Mall.
Stayed there whilst working in the DIFC. Good location - 7 min drive to DIFC, v close to Dubai Mall. I had a corner suite overlooking the Burj tower - interesting view, but some traffic noise - on my second visit I had a suite of the same size, but the windows overlooked the inner atrium, v boring and gloomy, so try and get an outside facing room. V helpful staff.
Comment from Hotel Management
Jul 5, 2017 by villa rotana, Hotel Management
Dear Tony, Thank you for having taken the time to complete our guest survey following your recent stay at Villa Rotana. We appreciate your loyalty and coming back to our property the second time. We are pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Great Apartments with rooftop pool and sauna

Posted Jun 23, 2017
Pros: I especially enjoyed the fitness club on the top with gym, sauna and the rooftop pool. Convenient parking. Supermarket and eatery in walking distance
Cons: The internet definitely needs improvement.
Location: Convenient location with parking and 350 m away from the metro station. Supermarket and eatery in walking distance.
Stayed in apartment suite with kitchen and washing machine. I especially enjoyed the fitness club on the top with gym, sauna and the rooftop pool. Convenient location with parking and 350 m away from the metro station. Supermarket and eatery in walking distance.
Comment from Hotel Management
Jun 27, 2017 by villa rotana, Hotel Management
Dear Andreas, Thank you for your comments. We are glad you have enjoyed your stay specially the gym and rooftop pool of the hotel. We'll be looking into the internet speed as mentioned from your feedback. We hope to see you back on your next visit. Kind regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted May 16, 2017
Suited us as close to station & easily accessible to Dubai Mall
Comment from Hotel Management
May 21, 2017 by villa rotana, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you so much for staying with us and for your excellent rating. We hope that you have enjoyed your stay. We hope to welcome you back again on your next visit. Kind regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from jordan

Close to dubai mall and sheikh Zayed road

Posted Apr 26, 2017
Nice small hotel wonderful helpful friendly staff. On shiekh Zayed road and very accessible from a number of directions. 5 min taxi ride to dubai mall and burj khakefa. Only issue is the breakfast is poor and short of staff
Comment from Hotel Management
Apr 27, 2017 by villa rotana, Hotel Management
Dear Valued Guest, Thank you for sharing your recent experience during your stay in Villa Rotana! We are delighted to know you had a wonderful stay. We look forward to welcome you again soon. Kind regards, Camille Saade General Manager
4 out of 5
by Grahame

Extremely satisfied

Posted Apr 19, 2017 on Hotels
Very Happy
Comment from Hotel Management
Apr 27, 2017 by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you for having taken the time to complete our guest survey following your recent stay at Villa Rotana. We are delighted to see we met your expectations and we look forward to your return. Kind regards, Camille Saade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Away from crowded areas

Posted Apr 17, 2017
Easy access.. quite area Close to main streets such as Wasel, SZR, Downtown and Highway to the capital Abu Dhabi
Comment from Hotel Management
Apr 17, 2017 by villa rotana, Hotel Management
Dear Valued Guest, Thank you for having taken the time to complete our guest survey following your recent stay at Villa Rotana. We are pleased to see we met your expectations and we look forward to your return soon. Kind regards, Camille Saade General Manager