Ratings based on 329 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, Canada

Great place

Posted Sep 20, 2017
very convenient place, lots of things to do within the hotel vicinity. As well the Dubai Mall and Burj Khalifa is just 20 minutes away via taxi.
Comment from Hotel Management
Sep 21, 2017 by Richard Collins, Hotel Management
Dear richard, Thank you for posting your feedback and it is a pleasure to know that you enjoyed your stay here with us at The Ritz-Carlton, Dubai. We look forward to welcoming you back in the near future. Sincerely, Richard Collins General Manager
4 out of 5
by PETER

Posted Aug 21, 2017 on Hotels
All good, Ritz Carlton standard but paid for breakfast and we walked out as was so busy - by no means relaxing start to the day
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Just perfect!

Posted Aug 18, 2017
Location was perfect, right on the beach & walking distance to some lovely restaurants. Also not to far from other landmarks, hotel's concierge easily got us taxi's. Staff where very friendly & couldn't have treated us better. Loved it & deciding when we can return!
Comment from Hotel Management
Sep 4, 2017 by The Ritz-Carlton, Dubai, Hotel Management
Dear Sel, Thank you very much for staying with us and for your nice feedback! We are very happy to hear that you enjoyed your stay with us in Dubai and the service provided by our Ladies and Gentlemen. We are looking forward to welcome you again! Best regards, The Ritz-Carlton, Dubai
5 out of 5
Recommended
for Everyone
by A verified traveler from Jeddah

Excellent nice hotel

Posted Aug 18, 2017
This is the top hotel in the Dubai, very luxury, cleaned, excellent food , cleaned beach and kind staff too, Regards
Comment from Hotel Management
Sep 4, 2017 by The Ritz-Carlton, Dubai, Hotel Management
Dear Bashwari, Thank you very much for staying at The Ritz-Carlton, Dubai. We are glad to hear that you enjoyed your stay in our hotel. We hope to welcome you again in the future. Thank you very much for your feedback! Best regards, The Ritz-Carlton, Dubai
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

2nd stay; excellent hotel

Posted Aug 7, 2017
Pros: Beautiful building and grounds, excellent service.
Location: Lots of options for cafe, restaurants, spas within walking distance.
Beautiful hotel, very unique in Dubai (not a high rise), excellent service. Upgraded to Junior Suite on arrival, hotel staff very helpful and pleasant, speedy service, immediate replies to requests for water, adapters, etc. Will definitely be returning and would highly recommend.
Comment from Hotel Management
Sep 4, 2017 by The Ritz-Carlton, Dubai, Hotel Management
Dear S, Thank you very much for staying with us and for sharing your feedback! We are happy to hear that you enjoyed your stays at The Ritz-Carlton, Dubai. We would be delighted to welcome you a third time! Best regards, The Ritz-Carlton, Dubai
4 out of 5
by Paul

Beachfront grand Ritz Carlton

Posted Aug 4, 2017 on Hotels
Quality Ritz-Carlton hotel. Beach-side area is fine, lots of cafes/restaurants nearby. Hotel is spacious, not much atmosphere, and restaurants OK.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel,

Posted Jul 20, 2017
Pros: nice hotel, good facilities, but cutting the grass at midday on 45C is not fair for the guest that tries to rest or for the poor fellow that cuts it
Location: on the beach with lots of restaurants near by
after an 8 hours flight we have been told that we have to wait 3 more hours as the room wont be ready before 3pm when is the check in time...this happen on a 50-60% occupancy as reported by the gov department.
Comment from Hotel Management
Sep 7, 2017 by The Ritz-Carlton, Dubai, Hotel Management
Dear Guest, Thank you very much for staying with us. We really appreciate your feedback. We are happy to hear enjoyed our hotel facilities. However, we can understand that you felt disturbed by the grass cutting and appreciate your concern about our Ladies and Gentlemen. We sincerely apologize for this inconvenience. Although the maintenance of our facilities is very important to us, it should not interfere with our the well-being of our guests or our employees. We have addressed this issue to improve our service and to ensure that such an inconvenience will not occur again. We would be delighted to welcome you again. Best regards, The Ritz-Carlton, Dubai
5 out of 5
by John

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
The staffs are very nice and the facilities are very well. I would love to stay again
Comment from Hotel Management
Sep 7, 2017 by The Ritz-Carlton, Dubai, Hotel Management
Dear Guest, Thank you very much for staying at The Ritz-Carlton and sharing your nice feedback! We are happy that you enjoyed your stay with us and the service provided by our Ladies & Gentlemen. We would be delighted to welcome you again! Best regards, The Ritz-Carlton, Dubai
4 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Very convenient to all the facilities

Posted Jul 5, 2017
Pros: Amenities fantastic
Location: Excellent location and plenty of activities nearby.
Excellent service. Breakfast and club room facilities were brilliant.