Ratings based on 230 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Tokyo japan

It's not worth a penny

Posted Jan 2, 2018
Pros: nothing
i been to more than 50 countries and countless of hotels This is the worst hotel Ever I hope this is enough to explain it
Comment from Hotel Management
Jan 7, 2018 by Ayman Ashor General Manager, Hotel Management
Dear Valued Guest, Thank you for your recent stay and for sharing your comments here in Expedia.com. We would appreciate if you can give us more comments to improve our services. Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times. We look forward to hear from you and to welcome you back on your next visit! Sincerely yours, Ayman Ashor General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Nice Lication in middle of every entertainment

Posted Dec 27, 2017
Nice and big rooms , clean, Nice Lication in middle of every entertainment
Comment from Hotel Management
Jan 4, 2018 by Ayman Ashor General Manager, Hotel Management
Dear Valued Guest, Please allow me to thank you for your recent stay and for sharing your positive comments here in Expedia. We are delighted to read that you liked the spacious and cleanliness of our rooms, the convenient and accessible location of our hotel apartment. If at any time you have any suggestion on how to improve our services, please do not hesitate to contact us. We look forward to welcome you back on your next visit! On behalf of Arjaan Dubai Media City, we wish you a Happy & Prosperous New Year! Sincerely yours, Ayman Ashor General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Great hotel with lovely spacious apartments.

Posted Nov 27, 2017
Pros: See previous comments.
Cons: Nothing really.
Location: Hotel is really a business hotel in a relatively quite location, but close enough to all the main attractions via the tram and buses.
This is the fourth time my wife and I have stayed at this hotel and it won’t be the last. The apartments are spacious and clean. The dining area has been completely refurbished and is excellent. The breakfast provided was great. The pool area is really good, with lots of sun beds, and offers a great view of the sea and the Palm from the pool deck. The staff were very friendly and helpful, and made our stay all the more enjoyable. There is a tram stop (and also bus stops) right outside the hotel, which makes travelling to the Marina, Jumeirah Beach Walk, and the Palm very quick and easy. All in all we had an excellent holiday and look forward to returning soon.
Comment from Hotel Management
Nov 28, 2017 by Hotel Management , Hotel Management
Dear Mr. Tommy Thank you for taking the time to fill out the 'Comments & Suggestions' form. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our Hotel. We look forward to seeing you again at the Arjaan by Rotana, Dubai and assure you of our best attention and services at all times.
4 out of 5
by Hitesh

Great business hotel

Posted Nov 4, 2017 on Hotels
It’s a great place to stay if you are doing business in media city
Comment from Hotel Management
Nov 6, 2017 by Mark, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback and for rating us here in Hotels.com. We are glad to know that you enjoyed your overall stay. We appreciate your positive thoughts regarding your stay. Please allow me to highlight that here in Arjaan, we are aiming to provide only the best and excellent service to all our guests. Again, many thanks for your genuine and positive comments, we are looking forward to welcome you back in Arjaan! Sincerely yours, Ayman Ashor General Manager
5 out of 5
by A verified traveler

Posted Sep 26, 2017 on Hotels
Comment from Hotel Management
Sep 28, 2017 by Mark, Hotel Management
Dear Valued Guest, Thank you for your recent visit and for rating us here in Expedia. We are delighted to read a positive feedback from one of our valued guests. Here in Arjaan Dubai Media City, we are constantly striving not only to meet but to exceed all our guests expectations at all times. We look forward in providing you the same kind of experience on your next visit! Sincerely yours, Ayman Ashor General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Rating

Posted Apr 22, 2017
Pros: Facilities, location & service
Cons: SPA services
great hotel, one of the best 4 stars hotel i used. rates was also good. Services was good as well.
Comment from Hotel Management
Apr 25, 2017 by Executive Office, Hotel Management
Dear Valued Guest, Thank you for choosing to stay with us and for writing a review here in Expedia. We are pleased to read that you were impressed with the hotel’s facilities, convenient & accessible location, the rates offered and most of all the excellent services rendered by our colleagues. This certainly serves as an inspiration to continually provide our guests only the best in product and service quality. We regret and apologize that your stay was less than perfect due to your Spa experience. As your concern is very important to us, we appreciate If you could narrate the circumstances you have experienced. Your feedback will help us improve our product and service quality. Please allow us to reassure you of a much more memorable stay next time. Thank you for your recommendation and we look forward to welcoming you back! Sincerely yours, Ayman Ashor General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Very good business hotel,attentive staff

Posted Feb 22, 2017
Pros: Location quality and value
Cons: Internal room directory wasn't available
received a room upgrade,unexpected and appreciated.
Comment from Hotel Management
Feb 28, 2017 by Ayman Ashor, Hotel Management
Dear Mr. John and Ms. Debora, Thank you for your stay and for writing a review here in Expedia. First of all, we are glad that we had impressed you with our convenient location and the professional services rendered by our colleagues. Thank you for your appreciation of the upgrade to the next higher room category, it is only our pleasure to enhance our guests experience. We regret that we have not met all your expectations during your stay and rest assured that we had already taken actions to improve our services in these areas. Thank you for your feedback which will help us enhance our service quality. Thank you for your recommendations to other business travelers. Looking forward to your next visit! Sincerely yours, Ayman Ashor General Manager
5 out of 5
by Anoud

Family trip

Posted Feb 9, 2017 on Hotels
Nice hotels
Comment from Hotel Management
Feb 11, 2017 by General Manager, Hotel Management
Dear Mr. Anoud, Thank you for your stay and for writing a review in Hotels.com. We are glad that you were impressed with our hotel facilities and services and you and your family had a pleasant in overall. Thank you for your recommendations to others. Looking forward to your next visit! Sincerely yours, Ayman Ashor General Manager
4 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for taking time to rate us here in Hotels.com. We are very happy to know that we have met most of your expectations during your recent stay with us. Thank you for your recommendation to others and we look forward to giving you the same kind of experience on your next visit! Sincerely yours, Ayman Ashor General Manager
1 out of 5
by Zaki from Saudi

Bad

Posted Aug 26, 2016 on Hotels
Very bad they have renovation I can't sleep
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Zaki, Thank you for taking the time to write a review here in Hotels.com. We regret to hear of your disappointments regarding this unavoidable circumstances of noise coming from the main road. We apologize for the inconveniences that was caused to you by the construction works opposite our hotel. On a future visit, you can be assured that we will allocate you to a room away from this side of the road. We look forward to providing you a better service in the near future! Sincerely yours, Ayman Ashor General Manager