Ratings based on 314 Verified Reviews

4.2 out of 5
80% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice stay

Posted Jan 6, 2018
Very nice hotel with great upgrades, nice rooms and comfy beds. Pool is a bit cold and no towels but that’s minor! Great place to stay highly recommend it.
Comment from Hotel Management
Jan 8, 2018 by HotelMgmt, Hotel Management
Thanks so much for your feedback, Andres. We want our guests to be as comfortable as possible, and are delighted to hear that you enjoyed your stay and liked the upgrades that we have made. We appreciate the recommendation and hope to see you again soon here at the Columbus Marriott Northwest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wooster, Ohio

Great hotel in a wonderful location

Posted Jan 1, 2018
This was a great hotel for a weekend getaway. Convenient to highway and dining. The hotel was one of the nicest, most clean and the staff was most excellent. I have pain from a chronic illness but the beds were so comfortable that I felt like I was at home. I'd gladly visit again and highly recommend.
Comment from Hotel Management
Jan 2, 2018 by HotelMgmt, Hotel Management
Abby, thanks for choosing us for your weekend getaway! We’re happy to read that you found our location to be so convenient and that our beds were just as comfortable as they could be. We appreciate the recommendation and hope you’ll come back and visit the Columbus Marriott Northwest again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton

Wonderful experience

Posted Dec 30, 2017
From the moment we arrived we felt special. The hotel has a wonderful atmosphere.
Comment from Hotel Management
Jan 2, 2018 by HotelMgmt, Hotel Management
Thanks so much, Bobby. We are delighted to hear that you enjoyed your stay, and found us to be so welcoming. That is all we could ever ask for. Next time you’re in the area, we hope you’ll come back and visit us again at the Columbus Marriott Northwest.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vienna

Mid-segment hotel with large enough rooms

Posted Dec 30, 2017
Rooms are large enough, renovated, clean. No drawers. Furniture is not good. Mattress was comfortable. Air conditioning is old and has problems. Breakfast is very simple. Except aome fruit, breakfast has nathimg natural, only processed food. Front desk personnel not well trained and except a few noy very helpful.
Comment from Hotel Management
Jan 2, 2018 by HotelMgmt, Hotel Management
Thank you for taking the time to share your feedback with us. Please know that we want every guest to have a great stay, and are disappointed to hear that we fell short of your expectations. Your comments help us to improve and any opportunity to welcome you back would be appreciated.
1 out of 5
by A verified traveler

Cancellation process was not very clear to defined

Posted Dec 30, 2017
Due to unclear cancellation process, a cancellation fee was submitted to my card.
Comment from Hotel Management
Jan 2, 2018 by HotelMgmt, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience that occurred, but unfortunately, we are unable to address your concerns in this forum. Any opportunity to welcome you back to us would be appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful rooms and friendly staff!

Posted Dec 24, 2017
We love staying at this hotel! The rooms have been renovated and are very spacious and beautiful. The staff is very friendly and helpful. Definitely a great place to stay when traveling!
Comment from Hotel Management
Jan 2, 2018 by HotelMgmt, Hotel Management
Thank you, Jessica. We’re so happy that you had a great time, and that our team made such a positive impression. So glad that you liked all of the updates that we have made to our accommodations. We hope to see you back again very soon here at the Columbus Marriott Northwest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Posted Nov 19, 2017
Our stay was brief - only one night - but a beautiful hotel and will definitely stay there again.
Comment from Hotel Management
Nov 21, 2017 by HotelMgmt, Hotel Management
Thank you so much, Anna! We’re delighted to hear that even though you were with us for just a short stay, we made such a positive impression. We appreciate you taking the time to share your feedback with us, and look forward to your next visit here at the Columbus Marriott Northwest.
5 out of 5
by Eric

Great

Posted Oct 20, 2017 on Hotels
Quiet hotel very nice
5 out of 5
by Jimmie

This traveler left a rating score only Posted Oct 15, 2017 on Hotels
4 out of 5
by Wayne

Great stay

Posted Oct 9, 2017 on Hotels
Nice staff, nice rooms, great bar