Ratings based on 192 Verified Reviews

3.5 out of 5
69% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sandusky, ohio

nice hotel close to my classes at quilt beginnings

Posted Oct 23, 2017
Pros: closeness to my class
Cons: dishes could be present in the room so you don't have t ask for them ice in the freezer
everyone was very polite and accommodating, es[ecially the gentleman at the front desk
Comment from Hotel Management
Oct 23, 2017 by Hotel Management, Hotel Management
Jody, we appreciate your fantastic review of Extended Stay America. We are thrilled to read that you loved our front-desk service and convenient location which was perfect for your needs. Thanks so much for the positive review, and we hope to see you again soon. Sincerely, Hotel Management
4 out of 5
by william

Posted Sep 14, 2017 on Hotels
hotel was good. third party billing was brain dead.they didn,t send over info.
Comment from Hotel Management
Sep 16, 2017 by Manager, Hotel Management
William, thank you for staying at Extended Stay America. We are glad you had an enjoyable visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
5 out of 5
by A verified traveler

Columbus

Posted Sep 12, 2017 on Hotels
Very clean and great location.
Comment from Hotel Management
Sep 13, 2017 by Manager, Hotel Management
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, General Manager
4 out of 5
by Laura

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 13, 2017 by Manager, Hotel Management
Laura, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
5 out of 5
by A verified traveler

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 12, 2017 by Manager, Hotel Management
Thanks for the perfect rating. It's great to know you had an awesome time at Extended Stay America. We hope to see you soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean hotel

Posted Sep 4, 2017
Close to everything. Extremely clean.. friendly helpful staff .
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Thank you for staying at Extended Stay America. We are delighted to read you loved our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Aug 23, 2017
Staff was super friendly and great price for the rooms!
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel near shopping malls & restaurants

Posted Aug 20, 2017 on Orbitz
Pros: It was quiet, clean,convenient, and had friendly staff. The price was very reasonable.
Cons: Better mattress, greater breakfast options (juice, fruit, cereal), and better accessibility (elevator).
Location: Location was convenient--in walking distance to restaurants, grocery stores, and shopping malls, and easy driving distance to main highways.
The hotel was quiet, clean, convenient, and had friendly stall. However, there was no elevator in this three floor building. The room had a full size refrigerator and stove, but the kitchen had no supplies--dishes, glasses, pots,pans, utensils had to be requested at the front desk. The bedroom and bathroom were a good size. The bed was a little too firm. There was wifi service with only a few disconnections.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at our hotel. We are pleased to know our location was convenient for your visit and that you were impressed with the service provided by our staff. However, I am sorry you the mattress in your room to be uncomfortable and regret the inconvenience it caused. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, General Manager
4 out of 5
by A verified traveler

Posted Aug 17, 2017 on Hotels
There was no hair dryer in the room.
Comment from Hotel Management
Aug 19, 2017 by Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America. We are glad to read you enjoyed your time here and were satisfied with most aspects we have to offer. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
3 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 17, 2017 by Manager, Hotel Management
Thank you for staying with us. We are pleased that with the exception of a few issues, you had a pleasant visit. We hope you will choose us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager