Ratings based on 517 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Pennsylvania
A Couple DisappointmentsPosted Oct 18, 2017
Pros: A very nice free breakfast!
Cons: Outside Lighting Bathroom spigot
One of the Parking Lot lights was not working - parking area is away from the front door, so darkness was unsettling. I mentioned it at the front desk, were unaware of it! I bathroom spigot was probably a replacement when remodeled. The spout was so short you had to put your hand against the far side of the sink to get it wet.
by A verified traveler from Cleveland, OH
Absolutely terriblePosted Aug 17, 2017
This hotel is terrible!!! I booked trough Expedia and it said the check in age is 18. Expedia is constantly wrong about check in ages so I called this hotel THREE times to speak with someone to confirm that was true. I was told yes three times. So my boyfriend and I drove 2.5 hours and when we get there we're turned away bc the check in age is 21. Three staff members misinformed me but the manager did nothing o make it right. Absolutely nothing. Terrible management, very unprofessional. NEVER STAY HERE!!!! I called guest services and they were less than helpful as well. The idiots at the Hilton even went as far as to charge my credit card 100$ for a late cancellation fee! As if I canceled the room willingly. Just terrible.
Posted Jul 23, 2017 on Hotels
Posted Jul 20, 2017 on Hotels
Posted Jul 16, 2017 on Hotels
Awesome!Posted Jul 13, 2017 on Hotels
Quality staff and customer service!!!!
Awesomeness!!Posted Jul 5, 2017 on Hotels
This was a great hotel! The staff was super friendly and everything was clean! My room was right next to the elevator but I didn't hear anything all night!
by A verified traveler
Posted Jul 2, 2017 on Hotels
Very comfortable. Not much traffic noise. Easy to navigate area.
Posted Jun 24, 2017 on Hotels
Posted Jun 18, 2017 on Hotels