Ratings based on 1,617 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted May 15, 2017
Storage space limited in room. Enjoyable bar and lounge. Transportation nearby is also a plus.
Comment from Hotel Management
May 16, 2017 by Laura Mangan, Hotel Management
Hello, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
4 out of 5
Recommended
for Everyone
by A verified traveler from Y

Posted May 15, 2017
Convenient in transforting from airport. Aircoach to airport is just outside the hotel. Just refer to aircoach website for the latest schedule, can buy ticket from driver. Train station, Sandymount is nearby, 5 mins walk。can take 30mins train to Howth, fishman village if you have time. Take bus 4 or 7A from city center. Breakfast is at 13 Euro, can purchase at the the site. Room is clean, but not used to stay at ground floor. Bed is comfortable.
Comment from Hotel Management
May 17, 2017 by Laura Mangan, Hotel Management
Hello Belle, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

very pleasant hotel

Posted May 13, 2017
Pros: front staff, the cleanliness of the room and good car parking
Cons: nothing, it is a high quality hotel
Location: the location was excellent but we did not partake in any activities nearby
front staff were friendly and very quickly had us booked in. the room was big and comfy. car parking was great.
Comment from Hotel Management
May 15, 2017 by Laura Mangan, Hotel Management
Hello Jean, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Hotel staff were amazing. All went out of their way to assist in anyway they could. Very positive, welcoming and professional.
Comment from Hotel Management
May 15, 2017 by Laura Mangan, Hotel Management
Hello, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
5 out of 5
Recommended
for Everyone
by A verified traveler from west of ireland

Great location for a trip to the city

Posted May 9, 2017
Pros: Location is the main factor for my requirements. Old classic building is very attractive and looks great. Friendly helpful staff.
Location: Within walking distance of city centre if you are feeling active. Attractive area feels safe even at night . Good selection of restaurants and pubs.
Great setting in picturesque setting. Plenty or good restaurants and pubs nearby. Staff were friendly and helpful. Room was of good standard, clean with necessary facilities. Parking (not included) was reasonable and flexiblle. Pleasant experience all round. I will certainly stay there again as it ticks all the boxes.
Comment from Hotel Management
May 9, 2017 by Laura Mangan, Hotel Management
Hello Hugh, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Work trip, hotel is okay. It's old and bit of love needed. Food is mediocre.
Comment from Hotel Management
May 11, 2017 by Laura Mangan, Hotel Management
Hello , I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I am very disappointed to hear of the issues that you encountered during your stay. We take great pride in the quality of our service, and it is naturally very disheartening to know that we have not managed to exceed your expectations. I do hope that you will accept my sincere apologies for the poor level of service that you experienced, which was most certainly not of the standard to which we strive to achieve. I have forwarded your concerns to the Management Team, who will investigate this matter further. Please accept our deepest apology I very much hope that we will have the opportunity to make amends to you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Excelletn hotel for city break

Posted May 8, 2017
Very accessible, on a bus route, polite and friendly staff, lovely breakfast, clean and spacious rooms
Comment from Hotel Management
May 9, 2017 by Laura Mangan, Hotel Management
Hello Liosa, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
2 out of 5
by A verified traveler

Beautiful on the outside, staff is lacking

Posted May 7, 2017
The title says all. I have never had to fight with staff so much over simple things. They were confused what I meant when I needed to break a 50 Euro to get coins for vending.
Comment from Hotel Management
May 9, 2017 by Laura Mangan, Hotel Management
Hello , I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I am very disappointed to hear of the issues that you encountered during your stay. We take great pride in the quality of our service, and it is naturally very disheartening to know that we have not managed to exceed your expectations. I do hope that you will accept my sincere apologies for the poor level of service that you experienced, which was most certainly not of the standard to which we strive to achieve. I have forwarded your concerns to the Management Team, who will investigate this matter further. Please accept our deepest apology I very much hope that we will have the opportunity to make amends to you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Noisy kids running around halls till after 3 in the morning first two nights. Lots of teams stay here so be prepared. Long walk downtown or to shopping picture in ad is deciving. Would rate it as not bad if you get a price deal
Comment from Hotel Management
May 11, 2017 by Laura Mangan, Hotel Management
Hello , I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I am very disappointed to hear of the issues that you encountered during your stay. We take great pride in the quality of our service, and it is naturally very disheartening to know that we have not managed to exceed your expectations. I do hope that you will accept my sincere apologies for the poor level of service that you experienced, which was most certainly not of the standard to which we strive to achieve. I have forwarded your concerns to the Management Team, who will investigate this matter further. Please accept our deepest apology I very much hope that we will have the opportunity to make amends to you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge
5 out of 5
Recommended
for Everyone
by A verified traveler

It is a fine hotel

Posted Apr 27, 2017
Our stay in the hotel was very pleasant and the service was fine.
Comment from Hotel Management
May 9, 2017 by Laura Mangan, Hotel Management
Hello, I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team. I very much hope that we will have the opportunity to welcome you in the future. Warmest regards, Laura Mangan, Brand Ambassador, Clayton Hotel Ballsbridge